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BROOKE PIERCE
BROOKE PIERCE at Shottenkirk Toyota Granbury

BROOKE PIERCE

SERVICE CASHIER

Shottenkirk Toyota Granbury

5100 U.S. 377
Granbury, TX 76049

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4.6
37 Reviews

I have been a Service Advisor for 3 years with Hyundai and since February 2024 with Toyota. I am local to Granbury, Texas.

Dealership Experience

3 yrs, 11 mos

Industry Experience

7 yrs, 3 mos

Languages Spoken

English English

4.6

37 Reviews

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37 Reviews of BROOKE PIERCE

May 31, 2025

Dealership Rating
Employee Rating

Eli with Shottenkirk service in team are all very professional and helpful. No wait necessary! Great team! More

by margiewood07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: CARI SIMPSON, GARLAND ROBINSON, ALEX RODRIGUEZ, MORIAH LENNINGTON, EFRAIN ELI RODRIGUEZ, HEATHER COPELAND , Denise Bone

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Jun 03, 2025

Shottenkirk Toyota Granbury responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

May 04, 2025

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Employee Rating

Thank you Brooke Price for providing me with world class service. I appreciate your ethics and professionalism. You are a perfect an example why I come back ! You are a true role model and leader. I’m very More

by Edcardenas2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 05, 2025

Shottenkirk Toyota Granbury responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota Granbury!

April 01, 2025

Dealership Rating
Employee Rating

I do have to say, this dealership's employees are Very Attentive to their customers!! Love their interactions to myself and other customers as I wait and watch in their awesome customer waiting area..Keep More

by texast71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: EFRAIN ELI RODRIGUEZ , Eli Rodriguez

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Apr 02, 2025

Shottenkirk Toyota Granbury responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Toyota Granbury!

March 31, 2025

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Employee Rating

Eli was great; friendly and communicated the entire time! The service was fast and easy! I waited less time than was quoted More

by Jerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: GARLAND ROBINSON, MORIAH LENNINGTON, EFRAIN ELI RODRIGUEZ

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Apr 01, 2025

Shottenkirk Toyota Granbury responded

Jerry, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

March 31, 2025

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Employee Rating

I just got my vehicles serviced not to long ago. My service advisor Moriah was great. It took longer than I expected, but Moriah talked to me about all sevices before they started on them. Thank yo More

by Huskers2307
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: MORIAH LENNINGTON

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Apr 01, 2025

Shottenkirk Toyota Granbury responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

March 31, 2025

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Employee Rating

Moriah and the whole service department at Toyota is great! Would 10/10 recommend! Thank you! More

by Mo642
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: CARI SIMPSON, GARLAND ROBINSON, ALEX RODRIGUEZ, MORIAH LENNINGTON, EFRAIN ELI RODRIGUEZ, HEATHER COPELAND

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Apr 01, 2025

Shottenkirk Toyota Granbury responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

March 31, 2025

Dealership Rating
Employee Rating

Moriah Lennington is the best! Very nice and accommodating to my needs and time! Service was friendly and inviting! More

by Jerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: CARI SIMPSON, GARLAND ROBINSON, ALEX RODRIGUEZ, MORIAH LENNINGTON, EFRAIN ELI RODRIGUEZ, HEATHER COPELAND

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Apr 01, 2025

Shottenkirk Toyota Granbury responded

Jerry, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

March 29, 2025

Dealership Rating
Employee Rating

I Definitely recommend ELI, he made everything smooth and fast!!! Shottenkirk is the best place to do your maintenance at!! More

by maryligarcia219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: ALEX RODRIGUEZ, EFRAIN ELI RODRIGUEZ, HEATHER COPELAND

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Mar 30, 2025

Shottenkirk Toyota Granbury responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

October 29, 2024

Dealership Rating
Employee Rating

These folks really go out of their way to give you GREAT SERVICE! I bring ALL my vehicles to Shottenkirk Service Department. Thanks for the Great Service folks! More

by Paul Denman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: CARI SIMPSON, GARLAND ROBINSON, ALEX RODRIGUEZ, MORIAH LENNINGTON, EFRAIN ELI RODRIGUEZ, HEATHER COPELAND

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Oct 30, 2024

Shottenkirk Toyota Granbury responded

Paul, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 23, 2024

Dealership Rating
Employee Rating

Service was great. Eli was very professional and nice. I appreciate the service for my oil change all done in 45 minutes and on a Saturday!. Awesome. Thank you More

by cmchastain
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: MORIAH LENNINGTON, EFRAIN ELI RODRIGUEZ

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Sep 23, 2024

Shottenkirk Toyota Granbury responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

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