Baha Yer

Everyone was super helpful and Melissa couldn’t have done a better job helping me get the Atlas I really wanted. Will recommend to future friends for sure. a better job helping me get the Atlas I really wanted. Will recommend to future friends for sure. More

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What a great experience I had at Volkswagen! Melissa was very patient, knowledgeable and kind. Melissa and her manager Julian truly helped with an obstacle I had and we were able to meet in the Melissa was very patient, knowledgeable and kind. Melissa and her manager Julian truly helped with an obstacle I had and we were able to meet in the middle. I literally passed a Volkswagen dealership near my house to visit the downtown location. I will do the same again. Thank you Melissa and Julian for such a great experience! More

by JANICEFENNELL Verified Customer Verified Customer

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I would highly recommend working with Celia. She’s has incredible knowledge of each and every vehicle you bring up. Celia is also kind and patient and went through great depth explaining my vehi She’s has incredible knowledge of each and every vehicle you bring up. Celia is also kind and patient and went through great depth explaining my vehicle. Please come see her and the team here at VW Downtown Chicago and the finance manager Baha is amazing More

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LOVED my experience with this dealership and Ahad in particular. I came in from Indianapolis to purchase, as they had the exact model I wanted at a fantastic price, thousands less than in my home market particular. I came in from Indianapolis to purchase, as they had the exact model I wanted at a fantastic price, thousands less than in my home market - plus, it was Certified, which was a great bonus. I was able to complete most necessary paperwork electronically with Ahad the day before coming in, and I know he was working after business hours to keep things moving, which I very much appreciate. Even on a busy Saturday afternoon, it took less than an hour at the dealership to drive away in the Taos, and that was only because I forgot to communicate a detail to them. Baha in finance was wonderful to work with as well. Ahad even filled up the gas tank for me, knowing I came in from out of town. Additionally - they are very well versed in selling to Indiana residents. The process is smooth, I drove away and about a month and a half later my new plate came in the mail. No need to worry about how sales tax or going to the BMV. I've already recommended the dealership several times due to my great experience there, even to fellow Indianapolis residents; the road trip is worth it! More

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He is kind and prof. For sure. He asked me lot of questions and i ended up with something different, and matching with my needs. Thank you! For sure. He asked me lot of questions and i ended up with something different, and matching with my needs. Thank you! More

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Jonathan was very helpful in coordinating my purchase, I was coming from out of state. The dealership was helpful with financing and the overall process when I came to pickup the car. was coming from out of state. The dealership was helpful with financing and the overall process when I came to pickup the car. More

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I absolutely loved Melissa, she made buying a car pleasant and fun. Everyone was very patient and helpful. Everything was clean, it was a really nice experience. The coffee was good too. I loved the pleasant and fun. Everyone was very patient and helpful. Everything was clean, it was a really nice experience. The coffee was good too. I loved the private waiting rooms that Melissa showed me was avaliable to me. Definitely a 10 out of 10 for me More

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It was late at night but Melissa was efficient and helpful throughout the whole process, helping my son and I be in and out with a new car! she was kind to both of us and I will definitely recommend h helpful throughout the whole process, helping my son and I be in and out with a new car! she was kind to both of us and I will definitely recommend her to friends More

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He’s been excellent he resolved my issue more than words. I came in with a bad day in regards to my old vehicle and old issues he swapped me out and went over and beyond to find me the best resolution! I app I came in with a bad day in regards to my old vehicle and old issues he swapped me out and went over and beyond to find me the best resolution! I appreciate him and the team more than words live saviors are an understatement! :) More

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If I could give Jimmy 100 stars, I would! From the moment I walked in, he greeted me like I was the most important person in the room (which, let’s be honest, I kind of am). Jimmy’s knowledge From the moment I walked in, he greeted me like I was the most important person in the room (which, let’s be honest, I kind of am). Jimmy’s knowledge of the products? Next level. I felt like I was being guided by the Jedi Master of sales. He was patient, insightful, and really listened to my needs—almost like he had a crystal ball. But better, because he didn’t charge me for it. 😅 On top of being a sales genius, Jimmy's humor is next-level. I think I laughed more in that 30-minute chat than I did all year. I came in for a new gadget and left with a smile (and, of course, a great deal). Jimmy knows how to make the whole buying process feel like a breeze, and I’m pretty sure he could sell sand in a desert—if he wasn’t already too busy making my shopping experience unforgettable. 10/10, would recommend. Ask for Jimmy and prepare for a great time and a perfect deal. He’s basically the superhero of sales, but with better jokes More

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