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Barbara Lavendusky
Barbara Lavendusky | Page 41
Service Manager
Lawton Chrysler Jeep Dodge RAM
215 SE Interstate Dr
Lawton, OK 73501
427 Reviews
427 Reviews
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427 Reviews of Barbara Lavendusky
September 03, 2023
A very professional dealership. They always help me with ensuring that I understand what’s going on with my vehicles They always help me with ensuring that I understand what’s going on with my vehicles More
by CAMARO386
Verified CustomerOther Employees Tagged: Shaun Hamilton, Todd Brown , Myracle key, Brittaney Smith
September 01, 2023
The service manager is awesome always willing to make things right when there’s a mistake made. The service advisors are always helpful in getting you in, in a timely manner and helping answer any questi things right when there’s a mistake made. The service advisors are always helpful in getting you in, in a timely manner and helping answer any questions you may have. Parts people are always trying to go out of their way to ensure that they can get you the parts you need when you need them and not 3 months from when you actually need them. My only criticism is that one tech needs to slow down a bit and not be in such a rush to finish a job that they over look simple things. It all got fixed and everything but he just needs to slow down a bit especially on the big jobs and make sure that everything is done the way it’s supposed to be. Other than that, it’s the only service center I will take my vehicles to get fixed. More
by zodac1976
Other Employees Tagged: Shaun Hamilton, Amanda Wilson, David Adair, James McElmurry, Todd Brown , Justin Gearhart, Chris Hendricks, Tanner Sampley
August 26, 2023
It was an extremely difficult experience. My warranty information was lost and needed to be given too the service admin personnel on three occasions over 8 days. The lack of communication on My warranty information was lost and needed to be given too the service admin personnel on three occasions over 8 days. The lack of communication on how long they would have my vehicle there prevented me from using my warranty to get a rental vehicle and put unnecessary strain on my household. This is a service i paid for with the extended warranty and I was unable to use this benefit due to there disorganization. The determination for my diagnostic was that my oil filter housing was leaking ( needed a new oil filter ) this process took 8 days. I will say that the service manager did get in contact with me to address my issues but surprisingly I was not offered any reduction in cost or compensation, which I normally am not one to ask for but I was limited on how I could utilize my warranty benefits due to the fact they "lost/misplaced the information in the notes". They were very nice and the facility was clean. The work was done well but not in a timely manner. The service manager seems to sincerely care about improving the quality of service at this dealership but I did feel I could have been better compensated for my troubles. More
by EARL.MCCONNELL1
Other Employees Tagged: Todd Brown , Brittaney Smith
August 26, 2023
Very clean waiting area, Barbara was a great help, kept me updated on all concerns. Was in and out in about 1:15 hours. Nothing was hidden. Very upfront with any issues or questions. Only thing I have an i me updated on all concerns. Was in and out in about 1:15 hours. Nothing was hidden. Very upfront with any issues or questions. Only thing I have an issue with is, (which has nothing to do with Lawton Ram personal) I have 2 recall notices for my truck, 1 from over a year, and a recent 1. They have no idea when parts will ever arrive More
by HURST.BERT
August 25, 2023
Fast and easy to work with. Got my fiancés car in and out with no issues. Got my fiancés car in and out with no issues. More
by joshdp02
Other Employees Tagged: Shaun Hamilton, Eric Spake, Todd Brown , Justin Gearhart, Myracle key, Bryce Lapham, Reinaldo Ortega, Joshua Peterson, Brittaney Smith
August 23, 2023
Service department is unorganized. Had an appt at 1 and didn’t get done until nearly 5pm. The service lady at the desk treated my son very awful, we will never do business her again. Had an appt at 1 and didn’t get done until nearly 5pm. The service lady at the desk treated my son very awful, we will never do business her again. More
by cadenmoore30
Other Employees Tagged: Barbara is mean and hateful. Made my son scared to speak to her. On top of that she refused to answer the phone for hours
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