Barry Chase | Page 17

Superb Service When I arrived for my appointment Barry Chase had my paperwork ready and I was expeditiously processed. The client waiting area and amenities are exc When I arrived for my appointment Barry Chase had my paperwork ready and I was expeditiously processed. The client waiting area and amenities are excellent, staff kept me informed of the progress on my vehicle, and I felt they were genuinely sincere in ensuring that I received quality service. Any questions I had were promptly responded to and when the servicing of my vehicle was completed and returned to me I noted that it was cleaned and vacuumed. I greatly appreciate the service Ira Lexus provides. More

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Great service, as always I have used this dealership's service department for over ten years, and never had an experience less than 100% satisfactory. Reliable, well document I have used this dealership's service department for over ten years, and never had an experience less than 100% satisfactory. Reliable, well documented, thorough. There are cheaper options but the quality of work and reliability of my cars has always been my top priority. Thank you Laurie and team! More

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Superior Service Advisor Laurie was attentive, honest, and efficient. A pleasure to work with. She went above and beyond to provide superior service and I would recommend her Laurie was attentive, honest, and efficient. A pleasure to work with. She went above and beyond to provide superior service and I would recommend her to the most discriminating of customers. More

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Excellent service Every time I have left my vehicle for service, I've been treated respectfully and professionally. Laurie takes personal care when meeting my needs an Every time I have left my vehicle for service, I've been treated respectfully and professionally. Laurie takes personal care when meeting my needs and Barry is always friendly and helpful. I feel the staff have gone out of their way to make sure I am treated well and am satisfied with the service. The service completed on my car has been excellent. More

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Always a pleasure doing business. Everyone at the dealership seems genuinly interested in making the experience pleasureable and successful... from when you drive in, set down to go ov Everyone at the dealership seems genuinly interested in making the experience pleasureable and successful... from when you drive in, set down to go over your reasons, to recapping at the end.. it all just flows professinally and friendly.... More

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30,000 mile check Your staff is always polite helpful and willing to work with me. They keep me informed no surprises at end of service. Thank you I like my auto. Your staff is always polite helpful and willing to work with me. They keep me informed no surprises at end of service. Thank you I like my auto. More

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Excellent service all the way arpund Brought my es350 in for 60,000 mile service. Greeted very timely by Barry who is always a pleasure to deal with. He went out of the way to get me s Brought my es350 in for 60,000 mile service. Greeted very timely by Barry who is always a pleasure to deal with. He went out of the way to get me set up in a loaner (wanted to try nx200 as wife is looking for new car) and Barry found us one that was nearly new. He went out of the way to make me feel special. Service advisor very friendly and personable as well as helpful. Facilities were immaculate as we have come to expect from Lexus. Car was cleaned and looking good upon picking it up. My wife and I are staying with the brand for 2 main reasons: reliability and first class service. While I occassionally look at competitor vehicles (Mercedes/BMW/Audi) I find no reason to leave. Happy with the vehicles and the way the dealership makes you feel valued. More

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Returning customer My wife and I are returning customers (bought 3 cars and use the service dept) and couldn't be more pleased especially with joe cardello and josh marq My wife and I are returning customers (bought 3 cars and use the service dept) and couldn't be more pleased especially with joe cardello and josh marquis. Even the valets are Fantastic! Bravo More

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40,000 mile check Excellent service, from the time I drove in the garage until I departed. Provided a quality Lexus loaner vehicle. The staff was extremely welcoming a Excellent service, from the time I drove in the garage until I departed. Provided a quality Lexus loaner vehicle. The staff was extremely welcoming and helpful in all aspects of this visit More

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Effective, Friendly, & Efficient Very Helpful, Considerate of my time and got me on my way quickly. Car is running perfectly and I'm a happy camper. Will definitely recommend your Very Helpful, Considerate of my time and got me on my way quickly. Car is running perfectly and I'm a happy camper. Will definitely recommend your services. More

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