Barry Jensen | Page 15

This dealership is absolutely terrible. They will do anything to sell you a vehicle but when it comes to service and follow up they will screw you until they've stolen the value of a whole They will do anything to sell you a vehicle but when it comes to service and follow up they will screw you until they've stolen the value of a whole second vehicle from you. I had asked the service dept. to turn off a warning for 'trailer battery not connected' on my F150 which is a super common issue based on google searches. They took my truck in at 8 am for the appointment and did no work, I didn't receive a call, voicemail or text and then after the service department closed I had to get my truck from the sales manager. They had locked my truck in their shop and wouldn't release it until I paid $120 for the ZERO work they did! I called the service manager Craig to complain and left a frustrated voicemail which he then hung up on so I couldn't even leave a voicemail. No call back or apology. Craig the service manager should be fired in my opinion. I would warn every potential customer to Tenvoorde Ford to avoid this place and go to any other dealership in the state of Minnesota. Absolutely the worst business I've had to deal with in St. Cloud MN. More

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Decent dealer. Good service shop. But hard to schedule service appointments Nice remodel in the waiting area. Good service shop. But hard to schedule service appointments Nice remodel in the waiting area. More

by breL88 Verified Customer Verified Customer

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Friendly and helpful! Always greet with a smile and a hello, service is always done in good time Always greet with a smile and a hello, service is always done in good time More

by danibyrne9 Verified Customer Verified Customer

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Service was completed and problem could not be diagnosed. Told to cqll if problem arises again. Told to cqll if problem arises again. More

by frieler Verified Customer Verified Customer

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Mike is always professional tells me exactly what needs to be done and accommodates my schedule. to be done and accommodates my schedule. More

by fjfritz Verified Customer Verified Customer

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I had an oil change done with the Explorer. I'm comfortable with how the oil change was done in a timely manner. The Service staff notified me of what was done. I'm comfortable with how the oil change was done in a timely manner. The Service staff notified me of what was done. More

by curtisgapinski Verified Customer Verified Customer

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The service department was clean and tidy, The staff members were very helpful and courteous. members were very helpful and courteous. More

by DUANE.PLATT Verified Customer Verified Customer

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This has by far been the most auto dealership I’ve ever worked with. I’d highly recommend for service and sales. worked with. I’d highly recommend for service and sales. More

by krozmer Verified Customer Verified Customer

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Barry is always a joy to work with when scheduling work with the service center. He is considerate of my schedule and always asks if I would like a courtesy ride home or if I prefer to wait for the servic with the service center. He is considerate of my schedule and always asks if I would like a courtesy ride home or if I prefer to wait for the service work to be done on my truck. This last time, I opted to wait and truly enjoyed the updated waiting area at Tenvoorde Ford and also visiting with Danny in Sales!!! More

by JOANN.FELD10 Verified Customer Verified Customer

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I bought my car earlier this year brand new and a few months after I had the car, I was getting alerts about a blind spot detection error- we brought it in and they cleared the screen and said there wasn months after I had the car, I was getting alerts about a blind spot detection error- we brought it in and they cleared the screen and said there wasn't anything they could do. It continued to happen and brought it in and they changed the sensor. It is still telling me there is an error More

by karenandshon Verified Customer Verified Customer

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