Barry Jensen | Page 14

The service advisor helped me with the oil change in the Explorer. The oil change was completed in a timely manner. I'm satisfied with the repair with the Explorer. Explorer. The oil change was completed in a timely manner. I'm satisfied with the repair with the Explorer. More

by curtisgapinski Verified Customer Verified Customer

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The service writer was really courteous polite. The recall problem was fixed very quickly. I would definitely recommend this dealership. The recall problem was fixed very quickly. I would definitely recommend this dealership. More

by docjones1 Verified Customer Verified Customer

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I’ve always been treated very well in the service department. I had the Ford credit card for years, until it was closed because there was a replacement card. I also use the Ford rewards app. I get co department. I had the Ford credit card for years, until it was closed because there was a replacement card. I also use the Ford rewards app. I get coupons in the mail regularly. I have never paid full price for an oil change before, or felt like I was trying to be sold things I didn’t need. This visit felt a bit different. The service rep was struggling to let me use a coupon on my oil change, and tried to get me to replace parts that I had just replaced within the year. I hope this is not how my services will be in the future. I’d hate to have to change after all these years. More

by llhamann Verified Customer Verified Customer

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Tenvoorde has been very kind to me and has helped me through a very tough time when needed and greatly appreciate that. Also tim was very helpful and kind. Great customer service. Barry jenson also awes through a very tough time when needed and greatly appreciate that. Also tim was very helpful and kind. Great customer service. Barry jenson also awesome. Nothing but great service. Thank you More

by Tanyaleemaj Verified Customer Verified Customer

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Fixed my problem, kept me informed! Great guy to work with. So happy my problem was under warranty. Great guy to work with. So happy my problem was under warranty. More

by loisannjensen Verified Customer Verified Customer

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Barry at Tenvordee Ford was excellent in communicating with us throughout our entire service. He was very thorough and clear. We will definitely go back for any future service or purchases. with us throughout our entire service. He was very thorough and clear. We will definitely go back for any future service or purchases. More

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Mike Asperheim is knowledgeable, hardworking, immensely on task, and so friendly. Tenvoorde is fortunate to have him employed with them. on task, and so friendly. Tenvoorde is fortunate to have him employed with them. More

by DDSCHULZ Verified Customer Verified Customer

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great place to service your vehicle if you want it done right by professionals. the techs are master certified and trained to fix your car correctly the first time. right by professionals. the techs are master certified and trained to fix your car correctly the first time. More

by brian Verified Customer Verified Customer

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great place to service your vehicle if you want it done right by professionals. the techs are master certified and trained to fix your car correctly the first time. right by professionals. the techs are master certified and trained to fix your car correctly the first time. More

by brian Verified Customer Verified Customer

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This dealership is absolutely terrible. They will do anything to sell you a vehicle but when it comes to service and follow up they will screw you until they've stolen the value of a whole They will do anything to sell you a vehicle but when it comes to service and follow up they will screw you until they've stolen the value of a whole second vehicle from you. I had asked the service dept. to turn off a warning for 'trailer battery not connected' on my F150 which is a super common issue based on google searches. They took my truck in at 8 am for the appointment and did no work, I didn't receive a call, voicemail or text and then after the service department closed I had to get my truck from the sales manager. They had locked my truck in their shop and wouldn't release it until I paid $120 for the ZERO work they did! I called the service manager Craig to complain and left a frustrated voicemail which he then hung up on so I couldn't even leave a voicemail. No call back or apology. Craig the service manager should be fired in my opinion. I would warn every potential customer to Tenvoorde Ford to avoid this place and go to any other dealership in the state of Minnesota. Absolutely the worst business I've had to deal with in St. Cloud MN. More

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