He set the right expectations and then met them.
Outstanding service and communication. Thank you
Outstanding service and communication. Thank you
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by baijupatel1
Verified Customer
Verified Customer
Other Employees Tagged:
Barry Leake
May 22, 2026 -
Lou Sobh Honda responded
Thank you for the great review! We’re thrilled to hear Barry provided outstanding communication and service while setting the right expectations throughout your visit. We appreciate your support and thank you for choosing Lou Sobh Honda!
Efficient.
Easy. Pleasant. The only bad thing about the experience is these perpetually annoying surveys. Giving the dealership and the representative 5s should
Easy. Pleasant. The only bad thing about the experience is these perpetually annoying surveys. Giving the dealership and the representative 5s should be enough.
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by cdhailey53
Verified Customer
Verified Customer
Other Employees Tagged:
Barry Leake
May 18, 2026 -
Lou Sobh Honda responded
Thank you for your feedback! We’re glad to hear your experience was efficient, easy, and pleasant. We truly appreciate you taking the time to share your experience and for choosing Lou Sobh Honda!
Barry provided excellent customer service during my
recent visit. He was extremely professional and ensured that my vehicle was well taken care of.
recent visit. He was extremely professional and ensured that my vehicle was well taken care of.
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by davidost233
Verified Customer
Verified Customer
Service Price Transparency
May 14, 2026 -
Lou Sobh Honda responded
Thank you for the great review! We’re happy to hear Barry provided excellent customer service and took great care of your vehicle during your visit. We appreciate your support!
Barry greeted me, informed me of what the recall was
about, and gave me an accurate assement on timing. I was able to do some work in the waiting area until the work was done and I could head off.
about, and gave me an accurate assement on timing. I was able to do some work in the waiting area until the work was done and I could head off.
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by Michaelncohen
Verified Customer
Verified Customer
Service Price Transparency
May 14, 2026 -
Lou Sobh Honda responded
Thank you for the great review, Michael! We’re glad Barry provided clear communication and an accurate timeline during your recall visit. It’s great to hear you were able to comfortably work in our waiting area while we took care of your vehicle. We appreciate your support!
I was there for little over an hour.
Had service department change my oil and do an oil change.
Had service department change my oil and do an oil change.
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by kmcduffie070
Verified Customer
Verified Customer
Other Employees Tagged:
Barry Leake
May 14, 2026 -
Lou Sobh Honda responded
Thank you for your feedback! We’re glad Barry and our service team were able to take care of your oil change visit efficiently. We appreciate you trusting Lou Sobh Honda with your vehicle!
5 Very good Nice ?
? Nice work and great job keep it up ?? keep going and you peyote will get the
? Nice work and great job keep it up ?? keep going and you peyote will get the
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by CHINUBHAI1988
Verified Customer
Verified Customer
Other Employees Tagged:
Barry Leake
May 02, 2026 -
Lou Sobh Honda responded
Thank you for your kind words! We appreciate your support and are glad you had a great experience with us. We look forward to seeing you again!
Customer service was fantastic!
Barry did a great job making sure my oil change went very smoothly. I highly recommend Lou Sobh Honda.
Barry did a great job making sure my oil change went very smoothly. I highly recommend Lou Sobh Honda.
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by INTEGRATEDCABLE
Verified Customer
Verified Customer
Service Price Transparency
Apr 29, 2026 -
Lou Sobh Honda responded
Thank you for your kind review! We’re glad to hear your service visit went smoothly and that our team took great care of you. We truly appreciate your recommendation and look forward to seeing you again!
As someone who works seven days a week, the idea of
sitting in a dealership for hours honestly felt impossible. I was expecting a headache, delays, and constant back-and-forth… but what I got instead w
sitting in a dealership for hours honestly felt impossible. I was expecting a headache, delays, and constant back-and-forth… but what I got instead was effortless, efficient, and unbelievably smooth.
Everything was handled remotely — quickly, clearly, and with zero pressure. They were responsive, organized, and somehow managed to make the entire process feel personal without ever wasting a second of my time.
No sitting around. No waiting games. No stress.
Every question I had was answered immediately, paperwork was simple, and they kept everything moving at my pace — which, when you’re constantly working, is priceless.
And the best part? My car showed up exactly as promised. Perfect. No surprises, no issues — just exactly what I wanted without ever disrupting my schedule.
I’m genuinely impressed. If you’re busy like me and don’t have time for the traditional dealership experience, this is absolutely the way to do it.
Seamless, professional, and beyond convenient. I’d never do it any other way again.
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by tracietmc
Apr 24, 2026 -
Lou Sobh Honda responded
Thank you for such a thoughtful review! We’re thrilled to hear the process was seamless, efficient, and convenient for your busy schedule. Providing a stress-free experience is exactly what we aim for. Enjoy your new vehicle and thank you for choosing Lou Sobh Honda!
I've always received good service from my advisors and
the work done to my vehicles
the work done to my vehicles
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by ajackson7141
Verified Customer
Verified Customer
Other Employees Tagged:
Barry Leake
Apr 24, 2026 -
Lou Sobh Honda responded
Thank you for your continued trust! We’re glad to hear you consistently receive great service from our team. We appreciate your loyalty to Lou Sobh Honda!
Heather and her service team do a great job.
I thought I needed a battery and they tested mine and sent me on my way. I appreciate that they didn't sell me a part I don't need.
I thought I needed a battery and they tested mine and sent me on my way. I appreciate that they didn't sell me a part I don't need.
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by David
Verified Customer
Verified Customer
Other Employees Tagged:
Barry Leake
Apr 16, 2026 -
Lou Sobh Honda responded
Thank you for your kind feedback! We’re glad to hear Heather and the team provided an honest and helpful experience. Doing what’s right for our customers is always our priority, and we appreciate you recognizing that. Thank you for trusting Lou Sobh Honda with your service needs!
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