Barry Leake | Page 5

Amazing It was a good experience he made sure the tires were in stock and made us feel comfortable and welcomed were in stock and made us feel comfortable and welcomed More

by Balravens2002 Verified Customer Verified Customer

Report | Print

My 2025 Honda passport started giving error messages and my land keeping assist feature stopped working. My service advisor, Barry Leake was super professional, friendly and assured me that the problem woul my land keeping assist feature stopped working. My service advisor, Barry Leake was super professional, friendly and assured me that the problem would be resolved asap. Barry was able to have the issue diagnosed, part ordered and then repaired in less than a day. He was great and made me feel confident that Lou Sobh can handle my service needs in the future. More

by TTLRN1 Verified Customer Verified Customer

Report | Print

They forgot to put the air cap on the tire After I got home I saw that they didn't put the tire air cap on and now I have to either go back or go buy one out of pocket. It was lazy service and has been un home I saw that they didn't put the tire air cap on and now I have to either go back or go buy one out of pocket. It was lazy service and has been unsatisfactory service the last several times I have gone however I bought the service plan so am obligated to go until it is fulfilled. More

by tgarcia.1022 Verified Customer Verified Customer

Report | Print

Not transparent with pricing or when asked for the proper break down with the 'discounts' applied was not given to us break down with the 'discounts' applied was not given to us More

by mdimportant23 Verified Customer Verified Customer

Report | Print

5 stars service provided during my visits for car inspections. The entire team always take care well of customers inspections. The entire team always take care well of customers More

by ageraldo1978 Verified Customer Verified Customer

Report | Print

Very nice and attentive at Lou Sobh Honda! They always make me feel welcomed. Very clean and great communication. They always make me feel welcomed. Very clean and great communication. More

by Madison Verified Customer Verified Customer

Report | Print

Barry, in the service department, was very friendly and didn’t waste my time or try to pressure me into additional work. He told me what my service code was for and what was recommended. I made my decision didn’t waste my time or try to pressure me into additional work. He told me what my service code was for and what was recommended. I made my decision and he gave me the estimated time that it would take. There was no back and forth or running back in later with a whole list of other recommendations. He respected my time and decision. The work was completed sooner than promised and I was on my way. Although I asked not to wash my truck this time, I do appreciate the option of the free car wash after the service is completed. More

by Kimberley Verified Customer Verified Customer

Report | Print

Truly exceptional service department… Always taken care of you are in great hands with their service department.. of you are in great hands with their service department.. More

by james d Verified Customer Verified Customer

Report | Print

They worked fast and efficiently, and had me on the road in less than two hours. in less than two hours. More

by Carol Verified Customer Verified Customer

Report | Print

Good service. I like the online tracking of your vehicle however they should have advised they had an issue so it was going to take longer. I was told about an hou I like the online tracking of your vehicle however they should have advised they had an issue so it was going to take longer. I was told about an hour but it took 2 hours! More

by FILPKEN Verified Customer Verified Customer

Report | Print