I was there for little over an hour.
Had service department change my oil and do an oil change.
Had service department change my oil and do an oil change.
More
by kmcduffie070
Verified Customer
Verified Customer
Other Employees Tagged:
Barry Leake
May 14, 2026 -
Lou Sobh Honda responded
Thank you for your feedback! We’re glad Barry and our service team were able to take care of your oil change visit efficiently. We appreciate you trusting Lou Sobh Honda with your vehicle!
5 Very good Nice ?
? Nice work and great job keep it up ?? keep going and you peyote will get the
? Nice work and great job keep it up ?? keep going and you peyote will get the
More
by CHINUBHAI1988
Verified Customer
Verified Customer
Other Employees Tagged:
Barry Leake
May 02, 2026 -
Lou Sobh Honda responded
Thank you for your kind words! We appreciate your support and are glad you had a great experience with us. We look forward to seeing you again!
Customer service was fantastic!
Barry did a great job making sure my oil change went very smoothly. I highly recommend Lou Sobh Honda.
Barry did a great job making sure my oil change went very smoothly. I highly recommend Lou Sobh Honda.
More
by INTEGRATEDCABLE
Verified Customer
Verified Customer
Service Price Transparency
Apr 29, 2026 -
Lou Sobh Honda responded
Thank you for your kind review! We’re glad to hear your service visit went smoothly and that our team took great care of you. We truly appreciate your recommendation and look forward to seeing you again!
As someone who works seven days a week, the idea of
sitting in a dealership for hours honestly felt impossible. I was expecting a headache, delays, and constant back-and-forth… but what I got instead w
sitting in a dealership for hours honestly felt impossible. I was expecting a headache, delays, and constant back-and-forth… but what I got instead was effortless, efficient, and unbelievably smooth.
Everything was handled remotely — quickly, clearly, and with zero pressure. They were responsive, organized, and somehow managed to make the entire process feel personal without ever wasting a second of my time.
No sitting around. No waiting games. No stress.
Every question I had was answered immediately, paperwork was simple, and they kept everything moving at my pace — which, when you’re constantly working, is priceless.
And the best part? My car showed up exactly as promised. Perfect. No surprises, no issues — just exactly what I wanted without ever disrupting my schedule.
I’m genuinely impressed. If you’re busy like me and don’t have time for the traditional dealership experience, this is absolutely the way to do it.
Seamless, professional, and beyond convenient. I’d never do it any other way again.
More
by tracietmc
Apr 24, 2026 -
Lou Sobh Honda responded
Thank you for such a thoughtful review! We’re thrilled to hear the process was seamless, efficient, and convenient for your busy schedule. Providing a stress-free experience is exactly what we aim for. Enjoy your new vehicle and thank you for choosing Lou Sobh Honda!
I've always received good service from my advisors and
the work done to my vehicles
the work done to my vehicles
More
by ajackson7141
Verified Customer
Verified Customer
Other Employees Tagged:
Barry Leake
Apr 24, 2026 -
Lou Sobh Honda responded
Thank you for your continued trust! We’re glad to hear you consistently receive great service from our team. We appreciate your loyalty to Lou Sobh Honda!
Heather and her service team do a great job.
I thought I needed a battery and they tested mine and sent me on my way. I appreciate that they didn't sell me a part I don't need.
I thought I needed a battery and they tested mine and sent me on my way. I appreciate that they didn't sell me a part I don't need.
More
by David
Verified Customer
Verified Customer
Other Employees Tagged:
Barry Leake
Apr 16, 2026 -
Lou Sobh Honda responded
Thank you for your kind feedback! We’re glad to hear Heather and the team provided an honest and helpful experience. Doing what’s right for our customers is always our priority, and we appreciate you recognizing that. Thank you for trusting Lou Sobh Honda with your service needs!
Had appointment for a few recalls that I had to come back
a second day to resolve as a part was not available the first day. Barry kept in contact with me via phone to notify me when the part was at the Deal
a second day to resolve as a part was not available the first day. Barry kept in contact with me via phone to notify me when the part was at the Dealership and unloaded from the truck in an effort to save me time. Barry was informed, professional and made sure my car issues were resolved. It was a pleasure working with him.
More
by kobjordan2345
Verified Customer
Verified Customer
Other Employees Tagged:
Barry Leake
Apr 16, 2026 -
Lou Sobh Honda responded
Thank you for your detailed review! We appreciate your patience with the return visit and are glad Barry kept you informed every step of the way. Providing clear communication and making the process as convenient as possible is very important to us. Thank you for choosing Lou Sobh Honda!
Very professional.
Super helpful. Timely service. Will be back. Addressed all concerns. No waiting for service.
Super helpful. Timely service. Will be back. Addressed all concerns. No waiting for service.
More
by Catherine.Boothe
Verified Customer
Verified Customer
Other Employees Tagged:
Barry Leake
Mar 30, 2026 -
Lou Sobh Honda responded
Thank you for the great review! We’re so glad to hear your experience was professional, helpful, and efficient. It’s great to know all your concerns were addressed and that you didn’t have to wait. We truly appreciate your support and look forward to seeing you again. Thank you for choosing Lou Sobh Honda!
Barry is always helpful and brings me up to date on any
service that I need
service that I need
More
by Robertdevine42
Verified Customer
Verified Customer
Other Employees Tagged:
Barry Leake
Mar 30, 2026 -
Lou Sobh Honda responded
Thank you for the great review! We’re so glad to hear Barry is always helpful and keeps you informed on your vehicle’s service needs. We truly appreciate your support and thank you for choosing Lou Sobh Honda!
I just bought my car a few months ago so this is my first
experience with the service department. The advisor was nice and helpful but the experience overall has been annoying. Two hours for an oil change an
experience with the service department. The advisor was nice and helpful but the experience overall has been annoying. Two hours for an oil change and tire rotation even on a Saturday was a bit long for an "Express" service. Now, a thumping noise from the tires means I have to go back. I called about the thumping and have not gotten a call back now for 24 hours. The plastic piece that started coming loose from above my mirror that covers the important front sensing equipment (right after I bought my car) was "fixed" with double sided Scotch tape anyone can buy from a store. If it had worked I guess that's one thing but it fell off after I got home. I can't believe these things are happening with a Honda. This was not a great first impression to say the least.
More
by Jacrowe8231
Verified Customer
Verified Customer
Service Price Transparency
Mar 17, 2026 -
Lou Sobh Honda responded
Dear Jacrowe8231,
Thank you for sharing your feedback. I am truly sorry to hear that your first experience with our service department was so disappointing. This is certainly not the level of quality or professionalism we strive for, especially regarding the workmanship on your vehicle's sensing equipment cover and the "Express" service time.
I also apologize for the delay in returning your call regarding the thumping noise you've noticed. I would like to make this right immediately. I have already left a message on the phone number we have on file to discuss a solution and schedule a priority inspection for your Honda.
Please feel free to return my call at 678-679-7286 or email me directly at hcullen@lousobhhonda.com so I can personally oversee the resolution of these issues.
Sincerely,
Heather Cullen
Service Manager
Dealer Reviews
Cars for Sale
Dealer Log In
