Barry London | Page 84

I just wanted to take a minute to thank Barry London and the MB family for there attention to every detail. Good people are so raw in today's age. Barry London was so attentive to my wife, Which was a key the MB family for there attention to every detail. Good people are so raw in today's age. Barry London was so attentive to my wife, Which was a key for me. He made sure to answered all of her questions. They made a bad situation with our old Mercedes into a wonderful experience getting her into a Brand new GL 450. Thanks Again for making our experience so memorible. Reggie and Kenya Anderson More

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The sales person, Barry London, was very friendly and knowledgeable about the vehicle, all other people at the dealership were all friendly as well. When we test drive on the vehicle, the people there l knowledgeable about the vehicle, all other people at the dealership were all friendly as well. When we test drive on the vehicle, the people there looked after our kids. There was not pressure on us to purchase, it felt so comfortable to talk, negotiate to the sale person. We had very pleasant experience purchasing a vehicle at this dealership. More

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I would like to give Mercedes-Benz of Hagerstown and Barry London my sales associate the highest praise possible. Hagerstown Mercedes delivers with honest answers and a focus getting the car you want Barry London my sales associate the highest praise possible. Hagerstown Mercedes delivers with honest answers and a focus getting the car you want for the best price. I started with an Internet query on a specific vehicle and got strait answers. I drove up after work from DC, test drove the vehicle and drove off with it about and hour later. I got no pressure, no baloney and no ten trips back to the "manager." I did my homework and shopped at other dealers in the DC area and got by far the best deal on the vehicle I wanted. If you are in the market for a new car, do yourself a favor, make the drive to Hagerstown and see Barry London for your next new car. It's worth the drive. More

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Barry was great to work with. He was very knowledgeable about the car and gave us an excellent tutorial on its features. It was a pleasant, low pressure experience. about the car and gave us an excellent tutorial on its features. It was a pleasant, low pressure experience. More

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The entire sales experience with Barry and Mercedes Benz of Hagerstown was top notch. They were super accommodating during the sales process, and the delivery experience was very smooth. Barry made every of Hagerstown was top notch. They were super accommodating during the sales process, and the delivery experience was very smooth. Barry made every effort to ensure we understood the vehicle we purchased and handled us with white glove treatment the entire time. I would highly recommend this dealership to anyone looking for a great experience. More

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I had been a BMW owner since 1986 and I owned my last BMW for 17 years. Mercedes had come a long way in styling, performance and reliability, and frankly had become a more appealing choice for me. I contac for 17 years. Mercedes had come a long way in styling, performance and reliability, and frankly had become a more appealing choice for me. I contacted Barry London about 2 years ago when I started considering make a change to Mercedes. I explained to Barry the car that I wanted to order and the timing that I was considering. Over the past two years Barry would contact me every few months to check-in and see how I was progressing toward an acquisition date in a way that was non-pressuring, and he always offered his services should I have questions during the timeframe that I had outlined. Fast forwarding to May 2014, I contacted Barry and told him I was ready to place a factory order for a 2014 CLS63 S AMG 4Matic, which had been introduced in the press earlier in 2014. This car had long been awaited, since it was going to be the first CLS model introduced with 4Matic. My timing was such that the vehicle had just become available thru the MB ordering system and MB of Hagerstown had a manufacturing slot available where we could place a custom order. Due to timing we had less than one week to finalize an order to capture the manufacturing slot for a July 2014 delivery. Thus, my car would be one of the first of its type delivered in the US. Even though some of the options were sketchy since they were so new (the first year for the "S" model, as an example), Barry was diligent and worked hard to make sure he had all the relevant facts so they could be reconciled against what information I had on the availability of options, etc. The car arrived at the Port of Baltimore on July 13, just prior to its official relase date here in the US. Barry worked daily with the MB Vehicle Proccessing Cernter (VPC) to tie down when the car could be delivered since it could not be sent to the dealer until the official release date. The car arrived at the dealer late on Saturday afternoon about closing time on August 10. Barrry took the time to snap a few photos and send them to me letting me know that the car had arrived, vs. waiting until the following week to say that the car had arrived. We scheduled delivery and everything went smoothly. I highly recommend Barry London as he always presented himself as being there to assist and not to pressure. His knowledge of the product line was excellent and his follow-thru has been outstanding. My hope is that now that I own my first Mercedes, the after the sale services will be as good as what Barry has provided for me to this point. Barry is all about educating his customers on the product and delivering on their expectations. If you are looking for a Sales Consultant that knows the products, Barry is you man. More

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Wanted to buy a new Mercedes-Benz and initially chose this dealership because of its proximity to where we live. Our experience was the best, we were extremely well treated by everone at the dealership f this dealership because of its proximity to where we live. Our experience was the best, we were extremely well treated by everone at the dealership from walking in the door until driving away in our new car. More

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I would highly recommend Mercedes-Benz of Hagerstown. My sales consultant, Barry London was highly professional and provided me with a plethora of knowledge about the brand and models. He spent time explain sales consultant, Barry London was highly professional and provided me with a plethora of knowledge about the brand and models. He spent time explaining all of the safety and convenience features of my new 2013 GLK. After shopping several other Washington, DC area Mercedes Benz dealers, it was refreshing to have a sales person treat me as a valued individual customer and not just another sales commission. That level of personal service is rare today and definitely appreciated. More

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I had been researching vehicles for a couple of months and decided I wanted a used luxury/sports sedan. I had considered BMW, Audi, and Mercedes Benz. Living in Hagerstown I drove to the dealership on S and decided I wanted a used luxury/sports sedan. I had considered BMW, Audi, and Mercedes Benz. Living in Hagerstown I drove to the dealership on Sunday afternoon and became very interested in a 2010 Mercedes C300 4Matic that was on the lot. I emailed an interest to the dealership Monday evening about a test drive and received a prompt answer that evening. Barry, the associate that emailed me set up a test drive the next day. Barry was with another customer when I arrived, but Mike got the keys and a dealer tag and we were off on our test drive. When we got Mike went over a few things until Barry became available and rest was history. We worked out a deal, they welcomed us to the Mercedes Benz family, and are very happy for it. The staff at Mercedes in Hagerstown were very helpful and answered any questions and concerns that my wife and I had. I would recommend this dealership to anyone. More

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I WAS VERY PLEASE WITH MY TRANSACTION WITH MERCEDES-BENZ OF HAGERSTOWN. IT WAS WORTH THE 300 MILE DRIVE. I LOOKING FORWARD TO DOING MORE BUSINESS WITH THEM IN THE FUTURE. OF HAGERSTOWN. IT WAS WORTH THE 300 MILE DRIVE. I LOOKING FORWARD TO DOING MORE BUSINESS WITH THEM IN THE FUTURE. More

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