Bart Bass
Bart Bass at Greg May Honda

Bart Bass | Page 10

Sales Manager

Greg May Honda

1601 W Loop 340
Waco, TX 76712

Contact Me
4.7
113 Reviews

Dealership Experience

7 yrs, 6 mos

Industry Experience

33 yrs, 3 mos

Languages Spoken

English English

4.7

113 Reviews

Write a Review

113 Reviews of Bart Bass

December 29, 2021

Dealership Rating
Employee Rating

Solid Team to work with in order to purchase a new CRV. I have dealt with the same Sales Team for the purchase of my last 2 Honda vehicles. More

by jamesmcpherren
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lawrence Matthys, John Hunt

December 17, 2021

Dealership Rating
Employee Rating

everyone did a great job ! i continued to work and the my pilot was ready before I knew it. Great jab Allen More

by Lawrence Matthys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kyle Binner, Trent Fedro, Christina Rosati , Allan Hale

December 17, 2021

Dealership Rating
Employee Rating

FANTASTIC SERVICE DEPARTMENT. NO MATTER HOW BUSY THEY ARE, I AM ALWAYS TREATED WITH A SMILE AND THEY LISTEN TO MY CONCERNS. AND MY CAR RUNS GREAT! THANK YOU GREG MAY HONDA!!! More

by trentfedrogmh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 12, 2021

Dealership Rating
Employee Rating

Tony the salesrep listen to what I was looking for and had one on the lot. Start to finish was about 2.5 hours. Very nice and professional all that we spoke with Tony,John and Bart plus a couple of othe More

by sw100148
Customer Service
Friendliness
Price
Recommend Dealer
Yes

December 02, 2021

Dealership Rating
Employee Rating

Dealer will give misleading information about delivery of vehicle, VERY slow in getting vehicle to you as they claim a “national backlog” and poor communication during the wait. More

by girouard.shawn
Customer Service
Friendliness
Price
Recommend Dealer
No

November 23, 2021

Dealership Rating
Employee Rating

GREG MAY SERVICE DEPARTMENT IS OUTSTANDING! VERY KNOWLEDGEABLE AND COURTEOUS. I REFER ALL OF MY FAMILY AND FRIENDS TO GREG MAY HONDA. FROM SALES TO SERVICE A TOP NOTCH DEALERSHIP. More

by trentfedrogmh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kyle Binner, Trent Fedro, Christina Rosati , Allan Hale

November 18, 2021

Dealership Rating
Employee Rating

My husband and I bought a Honda from Greg May in October he passed away and I was not able to afford the car note Thank God they took the Honda and bought back the car I will always go back to Honda when yo More

by MEDLOCK.IZOLA
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lawrence Matthys

November 14, 2021

Dealership Rating
Employee Rating

Service wasn’t to bad but the car wasn’t mechanical sound lots of problems More

by HKZOGG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

October 22, 2021

Dealership Rating
Employee Rating

Sales manager was rude and did not resolve issue for a $50 oil change. Made the customer feel as though he had given free oil changes previously instead of communicating the maintenance package had been c More

by ruth
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Trent Fedro, Christina Rosati

Oct 22, 2021

Greg May Honda responded

Hi Ruth! I personally listened to the sales manager speaking with you, and there was not a hint of rudeness present in his voice. He explained to you how you purchased a pre-owned vehicle which happened to have the previous owner's maintenance package still in effect when you came in the two previous times and received oil changes at no cost to you. You did not purchase a maintenance package when you purchased the vehicle and were not entitled to any free oil changes. You received two oil changes on someone else's dime, so it sounds like you got a pretty sweet deal.

Oct 22, 2021

Greg May Honda responded

All of your professionally trained sales staff, who hold customer satisfaction to the highest standard, know Honda does not include any complimentary maintenance. Each customer signs a "we owe" if there was anything promised at the time of sale, and we will happily honor anything stated on that form. All we need is a copy of your "we owe" or a copy of the maintenance plan you purchased in the business office at the time of sale.

Oct 22, 2021

Greg May Honda responded

Thank you for you input.

Oct 22, 2021

ruth responded

As I stated your salesperson Andy communicated oil changes were included with the sale up to 48,000 miles.

Oct 22, 2021

ruth responded

Arguing over $56.00 that could impact any future customer interactions is your thing, not mine. Hence, I paid you. My perceptions stand, thank you for your input.

October 13, 2021

Dealership Rating
Employee Rating

Tony treated my better than at any dealership ever before. They exceeded my expectations. By a long shot More

by GKMCCALLISTER
Customer Service
Friendliness
Price
Recommend Dealer
Yes

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