Bart Bass
Bart Bass at Greg May Honda
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Bart Bass | Page 9

Sales Manager

Greg May Honda

1601 W Loop 340
Waco, TX 76712

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4.5
96 Reviews

Dealership Experience

5 yrs, 5 mos

Industry Experience

31 yrs, 2 mos

Languages Spoken

English English

4.5

96 Reviews

Write a Review

96 Reviews of Bart Bass

November 14, 2021

Dealership Rating
Employee Rating

Service wasn’t to bad but the car wasn’t mechanical sound lots of problems More

by HKZOGG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

October 22, 2021

Dealership Rating
Employee Rating

Sales manager was rude and did not resolve issue for a $50 oil change. Made the customer feel as though he had given free oil changes previously instead of communicating the maintenance package had been c More

by ruth
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Trent Fedro, Christina Rosati

Oct 22, 2021

Greg May Honda responded

Hi Ruth! I personally listened to the sales manager speaking with you, and there was not a hint of rudeness present in his voice. He explained to you how you purchased a pre-owned vehicle which happened to have the previous owner's maintenance package still in effect when you came in the two previous times and received oil changes at no cost to you. You did not purchase a maintenance package when you purchased the vehicle and were not entitled to any free oil changes. You received two oil changes on someone else's dime, so it sounds like you got a pretty sweet deal.

Oct 22, 2021

Greg May Honda responded

All of your professionally trained sales staff, who hold customer satisfaction to the highest standard, know Honda does not include any complimentary maintenance. Each customer signs a "we owe" if there was anything promised at the time of sale, and we will happily honor anything stated on that form. All we need is a copy of your "we owe" or a copy of the maintenance plan you purchased in the business office at the time of sale.

Oct 22, 2021

ruth responded

As I stated your salesperson Andy communicated oil changes were included with the sale up to 48,000 miles.

Oct 22, 2021

ruth responded

Arguing over $56.00 that could impact any future customer interactions is your thing, not mine. Hence, I paid you. My perceptions stand, thank you for your input.

Oct 22, 2021

Greg May Honda responded

Thank you for you input.

October 13, 2021

Dealership Rating
Employee Rating

Tony treated my better than at any dealership ever before. They exceeded my expectations. By a long shot More

by GKMCCALLISTER
Customer Service
Friendliness
Price
Recommend Dealer
Yes

September 17, 2021

Dealership Rating
Employee Rating

I would highly recommend Greg May Honda. My salesman Andy Fabian was very patient with me answering all my questions even after I bought the car and called later, several times, and asked about things he had More

by betsalot9
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Ash, John Hunt , Andy Fabian

August 27, 2021

Dealership Rating
Employee Rating

I was treated with respect and friendliness from the moment I stepped in the dealership. I appreciated the ease of the process, from the sales manager's appraisal of my trade-in to the candid conversati More

by SingleWorkingMom_HondaLover
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dalton Turner, John Hunt

August 15, 2021

Dealership Rating
Employee Rating

First met Christina in service and she was compassionate, professional and immediately like family in a hard situation - she led us to JR who was very helpful and professional. He got us into a deal with a More

by tracrrae
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: JR Nugent, Christina Rosati

July 23, 2021

Dealership Rating
Employee Rating

THE GANG AT GREG MAY HONDA SERVICE DEPARTMENT ALWAYS TAKE CARE OF ME EVERY TIME I VISIT THE DEALERSHIP. THEY KNOW ME BY NAME AND MAKE ME FEEL WELCOME. More

by trentfedrogmh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kyle Binner, Trent Fedro, Christina Rosati , Allan Hale, Trey Stephenson

June 28, 2021

Dealership Rating
Employee Rating

EVERY TIME I AM IN FOR MY SERVICE VISIT, EVERYONE IS SO FRIENDLY AND HELPFUL. I RECOMMEND ALL OF MY FRIENDS TO GREG MAY HONDA FOR SERVICE AND SALES More

by trentfedrogmh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kyle Binner, Trent Fedro, Christina Rosati , Allan Hale, Trey Stephenson

June 26, 2021

Dealership Rating
Employee Rating

Amazing job as always. Everyone is extremely nice and helpful. Great service!!! More

by candiceredmon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kyle Binner, Trent Fedro, John Hunt, Christina Rosati, Frank May , Allan Hale, Trey Stephenson

June 15, 2021

Dealership Rating
Employee Rating

I had a wonderful experience here, and I generally dislike car buying. JR and John and Bart were all super kind and helpful and honest. More

by ktree921
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: JR Nugent, John Hunt

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