Basem Metwally | Page 10

I think it won't work so hard I'm doing everything I do think we have a problem there's a Bluetooth is not connecting to the phone properly I need some help with that my wife is having a hard time with it think we have a problem there's a Bluetooth is not connecting to the phone properly I need some help with that my wife is having a hard time with it you can give her a call 239 878-15 11 More

by tumbleweedw255 Verified Customer Verified Customer

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Our sales rep and finance manager provided terrific service and attention to detail. They made the purchasing experience easy and transparent. service and attention to detail. They made the purchasing experience easy and transparent. More

by S2K Verified Customer Verified Customer

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Verygood job i like work day did to us get the car with the bank the bank More

by Jaime27produce Verified Customer Verified Customer

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Bassem was excellent - but the negotiator he had to bring in was quite abrasive and off putting. The deal was on the verge of cal lapse when a third person showed up as I was collecting my personal belongin in was quite abrasive and off putting. The deal was on the verge of cal lapse when a third person showed up as I was collecting my personal belongings. I had been pursued by FM Honda for many months - and asked for a very specific vehicle - Pilot Elite / white / grey Int. I was not shopping for a car - I was there to buy a car - that FM Honda called called and said they had ready for me to look at. Your 2nd and 3rd string missed the cue card completely. Mr #3 finally understood and we came to a fair $$ agreement - but not without some emotion from me - I was - right or wrong - offended by Mr. #2. If that that’s your normal sales tactic - I will not be in a hurry to trade at FM Honda again. More

by JEFFANDTAMIPETERS Verified Customer Verified Customer

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Looked at cars. Did not buy. But, the sales person, Basem Metwally was so kind and so honest! We wanted to buy just because of him! Did not buy. But, the sales person, Basem Metwally was so kind and so honest! We wanted to buy just because of him! More

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Alex T. took care of me when purchasing my brand new car! He made sure to get me the deal I was looking for and was very outgoing! He made sure to get me the deal I was looking for and was very outgoing! More

by Siestawisniewski1513 Verified Customer Verified Customer

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Ben helped us considerably with a new CRV. We had gone to Coconut Point and had a deal, then they did some shady things which made us cancel our deal. If it wasn't for Ben and his kindness we would have gone Coconut Point and had a deal, then they did some shady things which made us cancel our deal. If it wasn't for Ben and his kindness we would have gone all the way to Naples to get another deal. Ben helped me and my fiance not once but twice and was very patient and kind the whole time. The manager was also very friendly and patient More

by Morris family Verified Customer Verified Customer

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Good people. Great products. Outstanding facility. Went to test drive a car in a tough market and left with it, wow. to test drive a car in a tough market and left with it, wow. More

by Dud Verified Customer Verified Customer

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I would highly recommend Honda if Ft Myers. The service department really took care of me when I got a screw in a brand new tire. department really took care of me when I got a screw in a brand new tire. More

by JOANNEHOFSTETTER59 Verified Customer Verified Customer

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I received several calls from Honda because my lease is up 12/21. Susan was very nice. I told her I did not want a hard sales pitch from anyone and really wanted to discuss my lease. I met with Ben- he was up 12/21. Susan was very nice. I told her I did not want a hard sales pitch from anyone and really wanted to discuss my lease. I met with Ben- he was very polite. But before I knew it I was test driving a new car. I wanted to talk numbers 1st. We came in and then Steve came around, sat down and started talking. I really had no idea what he was doing. Then I figured out- it was the old typical model of - let me get the supervisor- only dressed differently. Long story short -I was there for 6 HOURS and was totally exhausted. Was told by the sales team that interest rates were at a low time lie. That was misinformation. Mine is definitely too high!!! My credit score is very high!! I wonder if Honda gets a kick back if your finance through them. I would recommend online purchasing of a car. The bright light of my experience was working with Basem! Very kind, patient and thorough. Juan, the finance person also was very nice. More

by Mary Jo Verified Customer Verified Customer

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