
Dealership Experience
7 yrs, 3 mos
Industry Experience
9 yrs, 2 mos
Languages Spoken
Arabic
English
132 Reviews
Write a Review132 Reviews of Basem Metwally
April 25, 2025
Trey is one of my favorite people in the world. Basem was also excellent, their kindness, understanding, care and patience is second to none. People like them make the entire experience refreshing. Basem was also excellent, their kindness, understanding, care and patience is second to none. People like them make the entire experience refreshing. More
Other Employees Tagged: Treyton Brown
April 24, 2025
I was happy with service had an appointment i was there 1 hr earlier was out in 1 hr they wash the SUV 1 hr earlier was out in 1 hr they wash the SUV More
Other Employees Tagged: Maytee Ycaza
April 18, 2025
Everyone in the process was very helpful and nice, and the early part of the process was very efficient, but after less than an hour in the sales process, it took over 3 hours to get through the financing the early part of the process was very efficient, but after less than an hour in the sales process, it took over 3 hours to get through the financing portion…and most of that was just waiting to get to see someone…total time roughly 4 hours… More
Other Employees Tagged: Treyton Brown
April 01, 2025
Basem, the salesman who attended to us was a very accommodating and helpful person. He helped us through the process of buying the car. There was so much haggling though with respect to the selling p accommodating and helpful person. He helped us through the process of buying the car. There was so much haggling though with respect to the selling price but you should expect that from the process. More
March 27, 2025
Rafal did an excellent job, and gave us an amazing deal on a new truck on a new truck More
Other Employees Tagged: Rafael Albino
February 28, 2025
Bought a used Ford Explorer and only received one fob. Did not receive the code for the keyless entry. They automatically add floor mats and coating to invoice and car was not detailed. 3 o’clock OK we w Did not receive the code for the keyless entry. They automatically add floor mats and coating to invoice and car was not detailed. 3 o’clock OK we will be home soon. This isn’t. More
February 25, 2025
I appreciate the professionalism, patience and teamwork. I purchased the new 2025 Passport Trailsoprt all Black. I purchased the new 2025 Passport Trailsoprt all Black. More
Other Employees Tagged: Maytee Ycaza, Alex DeJesus, Treyton Brown, Tyler Bolden, Rafael Albino, Bernard Faithful, Mark Blakey, Alejandro Mora, Justin Dunn
February 20, 2025
Terrible experience! Made going to the dentist look like a good time! Did I mention it was a horrible drawn out game of wait let’s change the terms at signing. Since then Made going to the dentist look like a good time! Did I mention it was a horrible drawn out game of wait let’s change the terms at signing. Since then I’ve sold 3 cars to Carvana- they pay way more than dealerships. And bought 2 cars from Carvana. The entire buying process took less than an hour and car gets delivered to the house. More
February 12, 2025
They were amazing and would recommend over and over again.They helped me pick a car im very obsessed with. again.They helped me pick a car im very obsessed with. More
Other Employees Tagged: Treyton Brown
February 11, 2025
Basem provided great service and deserves kudos. Trey was ok. Finance guy was a little pushy. Trey was ok. Finance guy was a little pushy. More
Other Employees Tagged: Treyton Brown