Basil Chiocca | Page 3

Buying process Had everything we were looking for from vehicle to salesman to service to the financial services and most important of all the price I was willing to Had everything we were looking for from vehicle to salesman to service to the financial services and most important of all the price I was willing to pay. More

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Basil made our car buying experience great! Thank you very Basil for making our car buying experience at great one! I will be sure to refer my family and friends. You are awesome! Thank you very Basil for making our car buying experience at great one! I will be sure to refer my family and friends. You are awesome! More

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Fair price. Great staff. Very pleased. I purchased a used vehicle from Heritage and would do so again. Basil was very helpful and accommodating throughout the transaction as was Matt and th I purchased a used vehicle from Heritage and would do so again. Basil was very helpful and accommodating throughout the transaction as was Matt and the rest of the staff that I came in contact with. More

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Professional, ethical and courteous. Bail, Tim, and Matt made it easy to buy from your dealership. All 3 of them were real pros. Thank you and look forward to buying from you in future. Bail, Tim, and Matt made it easy to buy from your dealership. All 3 of them were real pros. Thank you and look forward to buying from you in future. More

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Great service Attentive service team. Addressed my concerns questions. Clean facilities and friendly people. I came in for a car which I had seen advertised. Rec Attentive service team. Addressed my concerns questions. Clean facilities and friendly people. I came in for a car which I had seen advertised. Received prompt service and actually ended up purchasing a vehicle More

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Great service and attention to detail Basil was very helpful not only before I purchased my Cadillac, but also afterwards he explained how the options on the car worked and helped me set u Basil was very helpful not only before I purchased my Cadillac, but also afterwards he explained how the options on the car worked and helped me set up my onstar. I also had a very positive experience with Frank Casa in the finance office. I know he went out of his way to obtain the best finance possible. They make a great tea and I highly recommend both. More

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Excellent experience coming from New York to purchase. After searching through hundreds of vehicles online I finally found the Jeep Wrangler Sport Unlimited I was looking for at Heritage Cadillac. I was ve After searching through hundreds of vehicles online I finally found the Jeep Wrangler Sport Unlimited I was looking for at Heritage Cadillac. I was very pleased with my experience here. This was my first vehicle I ever purchased out of state. When arriving in Chicago from New York they were even able to help arrange a ride for me to the dealership. John Paz was the driver and we had good conversations on the way there. He was a great driver and knew the area very well. When arriving we met the salesman Basil and he was able to answer every question I had regarding the vehicle. He patiently waited while I looked at every detail under the hood and in the cab. All the features I wanted were on the vehicle including the rocker panel stepups, rock guards, skid plates, bead lock rims, and everything was polished to perfection. Frank Casa also was a big help when signing the paperwork. Overall I had a wonderful experience and am very satisfied with my purchase. More

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Great experience !!! I bought a used XT5 on Labor Day and I could not be happier. I did a lot of research and test drove a lot of cars.The minute I walked into the dealers I bought a used XT5 on Labor Day and I could not be happier. I did a lot of research and test drove a lot of cars.The minute I walked into the dealership I was impressed. I had one small issue, my cargo cover was missing, I called the next day, it was nowhere to be found, I received a follow up call from the sales manager that same day and informed me as soon as one became available they would call ( I figured I was out of luck) I got the call from Basil my salesman that they had one in and I could have it free of charge, that they even remembered was amazing !!! I was dreading the process of buying a car....I can honestly say from beginning to end it was a great experience. More

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Ready to get another Caddy So happy to do business with Heritage Cadillac their Sales Staff are so helpful and knowledgeable, Thank you Fran. Daren & Dan Casa for your help. So happy to do business with Heritage Cadillac their Sales Staff are so helpful and knowledgeable, Thank you Fran. Daren & Dan Casa for your help. 5 star treatment all the way. More

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Best people to Deal with Awesome place and awesome people to work with. I didn't know about Heritage at all. Found the Vehicle that I wanted on internet. After purchasing th Awesome place and awesome people to work with. I didn't know about Heritage at all. Found the Vehicle that I wanted on internet. After purchasing this Vehicle I was treated like I knew these guys for long time. Much Appreciated. I'll be back as repeat customer More

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