Bassim Farhoud

unfortunately we have had an issue with Leela and getting our 2nd fob delivered. It was promised on 6/6/26 when we purchased the car and it is 7/9/26 now and still no fob. I have communited with her and she our 2nd fob delivered. It was promised on 6/6/26 when we purchased the car and it is 7/9/26 now and still no fob. I have communited with her and she said the person who comes to activate and bring it is too busy to do so!!! Unacceptable! Still waiting for a date. Up until this fob incident, we were very please with the service. Too bad this is spoiled it. More

by sophiedog2158 Verified Customer Verified Customer

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Very friendly and easy to work with. They made my car buying experience a pleasure. They made my car buying experience a pleasure. More

by TGENSLER59 Verified Customer Verified Customer

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Excellent experience with the entire Heiser Ford team. Very attentive to my needs and provided all the information necessary for me to make the right decision in purchasing my vehicle from Heiser. Love Very attentive to my needs and provided all the information necessary for me to make the right decision in purchasing my vehicle from Heiser. Love my Ford Explorer. Thanks JT and the entire Heiser team! More

by N.Acosta Verified Customer Verified Customer

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Thank You for the great customer service, Both sales & Finance! Two thumbs up for Bassim Farhoud in Finance. Very detailed & made sure i was getting what i needed Rock Star. Thank You Thank You Bruc Finance! Two thumbs up for Bassim Farhoud in Finance. Very detailed & made sure i was getting what i needed Rock Star. Thank You Thank You Bruce for taking care of me in sales & finding me the truck I was looking for. Both of you guys made it pleasurable & stress free. Great Team More

by workenman29 Verified Customer Verified Customer

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Overall, Meagan did a great job getting the truck to my husband at his job site to see it and try it out. Answered all questions at the time of purchase and was friendly and helpful. We were happy with all husband at his job site to see it and try it out. Answered all questions at the time of purchase and was friendly and helpful. We were happy with all the people we met and how they treated us. More

by Sharie Iserman Verified Customer Verified Customer

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I had a great experience. Everyone involved took everything that I wanted into account and provided me with the car that was right for me. My salesperson Meagan was amazing. S Everyone involved took everything that I wanted into account and provided me with the car that was right for me. My salesperson Meagan was amazing. She went above and beyond to make sure that I got the car that I wanted and she made sure that I was well informed every step of the way. The whole entire process was seamless. It went so smoothly and quick. I can't say enough about the service that I received.?? More

by Undraye Verified Customer Verified Customer

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the entire Heiser Ford team ha continued to provide, service and communicate with us for 40+ years of our automobile needs. Bassim Farhoud, and John Hutchinson keep us well in our new 2026 FORD ESCAPE. service and communicate with us for 40+ years of our automobile needs. Bassim Farhoud, and John Hutchinson keep us well in our new 2026 FORD ESCAPE. A continued excellent experience which we highly recommend to all. More

by rschwartz78 Verified Customer Verified Customer

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A very pleasant and enjoyable experience from the start with Leela's smile and knowledge about the vehicle I was choosing to the quick and easy financing process with Bassim. Just a great experience and pr with Leela's smile and knowledge about the vehicle I was choosing to the quick and easy financing process with Bassim. Just a great experience and professionalism all around. More

by danskelt Verified Customer Verified Customer

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From the very minute we walked into the dealership, my wife and I felt welcomed and comfortable. wife and I felt welcomed and comfortable. More

by jeffpollpeter Verified Customer Verified Customer

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Hutch was my salesman, he was excellent, just like all of the people that work there, Kind and with a smile!!! the people that work there, Kind and with a smile!!! More

by MRS_LDN24 Verified Customer Verified Customer

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