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Chad Formico
Chad Formico at Heiser Ford Lincoln
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Chad Formico

General Manager

Heiser Ford Lincoln

1700 W Silver Spring Dr
Glendale, WI 53209

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4.6
5 Reviews
4.6

5 Reviews

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5 Reviews of Chad Formico

April 30, 2024

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The whole experience was stress free and smooth. Everyone we dealt with was very courteous and helpful! More

by jschmidt220
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: “Hutch” Hutchinson, Jhyaire Tatum, Timothy Robinson, Richard Hodge

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Apr 30, 2024

Heiser Ford Lincoln responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Today’s your Day Chad Formico General Manager 414-247-8831 Chad.formico@heiser.com

February 16, 2024

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Worst Dealership in the City of Milwaukee and Glendale! Do Not Buy from Here Period! More

by Eric Snowden
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Bob Gigl, “Hutch” Hutchinson, Joseph Vicari Jr., David Quick, Alex Serak, Timothy Robinson, Landon Hill , Zak Krushas, David Lopez

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Feb 19, 2024

Heiser Ford Lincoln responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Brian Crandall - General Manager bcrandall@heiser.com

Feb 19, 2024

Eric Snowden responded

Stop it with the politically correct response. Actions speak louder than words. I shouldn't have to reach out to you. You have all my information on file. You should be receiving out to me to see how you can rectify the situation. xxxx Poor Customer Service from Top to Bottom! Just fix my car! Doesn't take 6 months to repair a transmission. Then when you do fix the transmission, they fry the ABS system. Now I have to wait another two weeks to get my vehicle. Especially, after I already waited 4 months on the original repairs and body shop work! Straight Ridiculous!

February 14, 2024

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Horrible never again will I go back I had to reach someone higher than Tim and bob to get my issues fixed and bob told me that the the issues I was having less than 10 miles was my issue told me to po More

by dom263
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Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Bob Gigl, “Hutch” Hutchinson, Timothy Robinson

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Feb 15, 2024

Heiser Ford Lincoln responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Brian Crandall - Sales Director bcrandall@heiser.com

February 10, 2024

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They were incredibly helpful. We had a slightly unusual situation and they walked us through each step with care and consideration. I can't say enough about the personal service More

by kformico
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Devin Spielman

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Feb 11, 2024

Heiser Ford Lincoln responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Heiser Ford Lincoln! Today’s your Day Brian Crandall - General Manager bcrandall@heiser.com

January 16, 2024

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Knowledgeable and very professional. Remote service was completed on two of our vehicles. Service staff was on time and very courteous. Highly recommend! More

by Jiminy Chimney Masonry & Repair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: “Hutch” Hutchinson, Kreyshia White, Timothy Robinson, Brian Crandall, Devin Spielman

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Jan 17, 2024

Heiser Ford Lincoln responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Heiser Ford Lincoln, we look forward to having you as one of our valued customers for many more years to come! Today’s your Day David Lopez-Cepero - Service Manager 414-247-8850 David.Lopez@heiser.com

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