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Becky Kline
Becky Kline | Page 24
Sales Representative
W&L Subaru
535 Point Township Dr
Northumberland, PA 17857
316 Reviews
316 Reviews
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316 Reviews of Becky Kline
March 05, 2020
Worst experience ever. I have had 4 Suburus and swear by them. I leased a 2017 Outback and after asking more than once I was told I would have equity in the car as a trade i I have had 4 Suburus and swear by them. I leased a 2017 Outback and after asking more than once I was told I would have equity in the car as a trade in. I have cancer and need to turn in my lease so I’m settled with a car before surgery and during recovery. First I was told to lease another car it would be $485 a month which I can’t afford and I was right to originally think there wouldn’t be equity in a trade in. I was told otherwise when I leased. I also lost the down payment I had put in to knock down my monthly payment cost. I went back last Saturday and had an appointment for 10:00. Another appointment was scheduled for 10:30 by the same salesperson and she was busy with other customers the rest of the time I was there. It was a busy day and I was shifted around to several different people who were busy and it was confusing as to what was going on. At 3:00 the salesperson noticed I was still waiting since 10AM. I went into the finance person thinking I was signing papers to pick up a car in a week. Instead I learned from my insurance company that I owned the new car. I had explained to the salesperson that it would take a week or more to get the $10,000 deposit I needed to put on the car in order to afford monthly loan payments. Remember, there wasn’t trade in equity. I was sent home with the leased car I came in with only to learn from my insurance company that I was driving an illegally registered vehicle with my insurance on it. I had turned in the lease. I called the dealership and I was offered the option of writing a check for $10,000 which would be held for two weeks or to get a loner. I took the loner not wanting to take a new car until it was paid for write a check without substantial funds. This morning the battery is dead on the loner and I missed an appointment. I called roadside service and they hung up on me. I fear I might get stuck at night without help. Th dealership did come out to charge the car but what happens if they are closed? Because it was the last day of the month and a Saturday there was more concern about getting sales quotas than good service to the customer. At times I felt like a bother. I didn’t want to purchase the car but get all of the information on cost, monthly payments, etc. instead I own a car without adequate funding and a loner that won’t start. I love my Suburus but I can’t recommend the dealership and this may be my last Suburu. I don’t need the stress with my current health. I will say that the used car manager was very helpful in getting my payment to one I could afford. My positive experience stops there. I am concerned that by writing this review it may be held against me with future service. I’m I have had positive experience with the service department in the past and I do like the cars I’ve purchased. More
by jasl70.jl
Verified CustomerOther Employees Tagged: Shaunda Zeigler
March 02, 2020
My first subaru purchase I've been employed by Toyota dealerships for 40 years and always drove Toyota's.This is my first Subaru vehicle purchase.We received a fair price for I've been employed by Toyota dealerships for 40 years and always drove Toyota's.This is my first Subaru vehicle purchase.We received a fair price for the trade in and the dealership got the outback cleaned up and a full tank of gas and we were back on the road in a timely manor.My thanks to all. More
by hat2401wk
Other Employees Tagged: Phil Rizzo, Shaunda Zeigler
February 25, 2020
This was my first time purchasing a car and everyone that worked with us was extremely helpful and understanding. The whole experience was great overall. worked with us was extremely helpful and understanding. The whole experience was great overall. More
by 13schaefer.jacquelyn
Other Employees Tagged: Angela McCormick, Shaunda Zeigler
February 13, 2020
WIFE'S DREAM COME TRUE Spouse had her eye on a Outback and W&L has what she wanted in the lot. Great Sales Person in Becky sale went smooth and well organized. Spouse had her eye on a Outback and W&L has what she wanted in the lot. Great Sales Person in Becky sale went smooth and well organized. More
by callihan71
Other Employees Tagged: Shaunda Zeigler, Kevin the Teacher - Good Teacher and a great representative.
February 08, 2020
New Car Came to dealership to buy new car.. left with new car. Would recommend my friends and family to visit this dealership Happy Customer Jack A. Came to dealership to buy new car.. left with new car. Would recommend my friends and family to visit this dealership Happy Customer Jack A. More
by pjw15
Other Employees Tagged: Mark Piercy
February 06, 2020
This is the second time getting my car serviced at your place. And both times I am well pleased and impressed by the way how everyone is knowledgeable and the customer service is great everyone should lear place. And both times I am well pleased and impressed by the way how everyone is knowledgeable and the customer service is great everyone should learn customer service from your store everyone is friendly. The place is clean the waiting area is well kept. You guys do a great job in servicing cars More
by leshinskiegarret
Other Employees Tagged: Diana,
February 03, 2020
Great experience. I work for a local financial institution. The vehicles are my responsibility, from routine maintenance to researching the deal and negotiating the pur I work for a local financial institution. The vehicles are my responsibility, from routine maintenance to researching the deal and negotiating the purchase. I handed off the deal to the person responsible for finalizing and they reported a great experience as well. More
by howem
Other Employees Tagged: Mark Piercy
January 27, 2020
W&L Subaru is the best dealership we’ve ever utilized. The product, service and staff are outstanding. We’ve recommended both Subaru and W&L to many of our friends. The product, service and staff are outstanding. We’ve recommended both Subaru and W&L to many of our friends. More
by jamesaknight
Other Employees Tagged: Roy Beck
