Ben Brown
Ben Brown at Henry Brown Buick GMC
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Ben Brown | Page 2

Fleet Sales Manager

Henry Brown Buick GMC

1550 E Drivers Way
Gilbert, AZ 85297

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4.9
195 Reviews

Dealership Experience

15 yrs, 5 mos

Specialties & Trainings

Certified Buick and GMC Sales Professional

4.9

195 Reviews

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195 Reviews of Ben Brown

February 26, 2024

Dealership Rating
Employee Rating

Great to work with. Came in on a Sunday and was in and out in a couple of hours. More

by AZ Pool Works
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Wagner Harrigan, Eiji Pollard

Feb 26, 2024

Henry Brown Buick GMC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

February 16, 2024

Dealership Rating
Employee Rating

Always a pleasure to deal with them. Most dealers take forever and give you the run around More

by TSGLASSAZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adrienne Cross, Wagner Harrigan

Feb 16, 2024

Henry Brown Buick GMC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

February 16, 2024

Dealership Rating
Employee Rating

I just love working with Ben and Todd! They make buying a car so much better:) More

by JCFBS
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 16, 2024

Henry Brown Buick GMC responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

February 11, 2024

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Employee Rating

Love this dealership! Staff is super helpful and kind. Have bout several vehicles from here. More

by SCOTTURRY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 12, 2024

Henry Brown Buick GMC responded

Thanks, Scott for your feedback on your recent visit to Henry Brown Buick GMC. It's great to hear that we were able to assist you and that you had such a positive experience. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

February 05, 2024

Dealership Rating
Employee Rating

Ben and his staff make buying a car enjoyable. Eiji is always professional and simplifies the paperwork process More

by Gus Brown
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Blake Brown, Eiji Pollard

Feb 05, 2024

Henry Brown Buick GMC responded

Thank you so much for your kind words for Ben and our team, and for taking the time to leave us this wonderful feedback! Congratulations on your new vehicle! We look forward to working with you again. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

January 25, 2024

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Employee Rating

always the best dealership ive ever dealt with easy fast great deals nice always only going to ben brown More

by CHARISBLESED
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 26, 2024

Henry Brown Buick GMC responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

January 11, 2024

Dealership Rating
Employee Rating

Quick, easy process . ... Sales and fiancé were GREAT ! Highly recommend this dealership if your looking for a new OR used vehicle. More

by AMYH.ANDMYKIDS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 11, 2024

Henry Brown Buick GMC responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Congratulations on yoru new vehicle and thank you for choosing Henry Brown Buick GMC! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

January 09, 2024

Dealership Rating
Employee Rating

The deal made (started with misrepresentation of mileage) took weeks to resolve … (settled for $1k back) NOW the “complete checkout” of the truck was ALSO FALSE … no windshield wipers fluid, no inspection More

by TRICIAKNOLL
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Jan 12, 2024

Henry Brown Buick GMC responded

Tricia, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

January 03, 2024

Dealership Rating
Employee Rating

Henry Brown GMC went above and beyond to make the deal happen very good team, swift and fast tell everybody to go there More

by ALEXFROMVEGAS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eiji Pollard

Jan 03, 2024

Henry Brown Buick GMC responded

Alex, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

December 28, 2023

Dealership Rating
Employee Rating

I was very satisfied with the sale process, however, I was promised a soft tonneau cover and a rubber bed mat in place of the drop in bed liner. I still haven't received them yet. It's been almost one mon More

by LANGER96
Recommend Dealer
Yes

Other Employees Tagged: Brandon Warwick

Dec 28, 2023

Henry Brown Buick GMC responded

Thank you so much for your review! We are so glad that we had the opportunity to work with you. Please don't hesitate to reach out if you need anything else. We will pass along your concerns to Ben.

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