Ben Buchanan
Ben Buchanan at Wayne Akers Ford

Ben Buchanan

Service Advisor

Wayne Akers Ford

2010 10th Avenue North
Lake Worth, FL 33461

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4.7
618 Reviews
4.7

618 Reviews

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618 Reviews of Ben Buchanan

July 26, 2025

Dealership Rating
Employee Rating

Although service on the date was good and efficient, I have tried reaching my advisor by phone and multiple emails with no response. They altered my settings and have been unable to correct. More

by MANTIGUA
Service Price Transparency
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Recommend Dealer
No

July 26, 2025

Dealership Rating
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Ben is my go to guy for anything I need done with my truck. Thank you very much Ben for your hard work and dedication to keeping my brand new truck running great! I recommend everyone I know to go see B More

by Bfree
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Danielle Mcdiarmid

July 24, 2025

Dealership Rating
Employee Rating

Customer service is taribul call with no call back truck was supposed to be looked at on 8 am Wednesday it's know Thursday 2PM and no call from service rep yet More

by OSCARABJ
Service Price Transparency
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Recommend Dealer
No
Jul 25, 2025

Wayne Akers Ford responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@wayneakers.com or respond directly to this message with the requested information. We hope to hear back from you soon.

July 16, 2025

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Employee Rating

I enjoy the fact that they pickup and return my Escape after they completed two recalls. More

by Dmreel1
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Danielle Mcdiarmid

July 10, 2025

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Easy to work with. On time service was given upon arrival thank you very much More

by KCRIPANUK
Service Price Transparency
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Recommend Dealer
Yes

July 06, 2025

Dealership Rating
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This dealership stood by me when I needed it. My advice? If you’re buying a used car from them, take my advice. Pass on the extended warranty. “Intellidrive”, or “Dealer Loyalty Protection” or “L More

by DR.JEFF.FORMAN
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Rolando Santiago, David Lalla , Keana Barthelemy - Excellent

July 03, 2025

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Employee Rating

Wayne Akers Ford is always the Car Dealer i bought my car and is the only one that service my car. They are efficient and dependable. More

by JACKIED002000
Service Price Transparency
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Recommend Dealer
Yes

July 03, 2025

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The car was ready in a days time service entry was fast and friendly. More than on person was willing to help. Always a pleasure to have car service done . More

by Vivian montero
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Recommend Dealer
Yes

June 28, 2025

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Great service. I have a great experience with the service department. They all were great. More

by Harold
Service Price Transparency
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Recommend Dealer
Yes

June 22, 2025

Dealership Rating
Employee Rating

Ben was amazing and also check my car like bring new I love the service More

by GERVEFARAH76
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Recommend Dealer
Yes
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