Ben Buchanan
Ben Buchanan at Wayne Akers Ford

Ben Buchanan

Service Advisor

Wayne Akers Ford

2010 10th Avenue North
Lake Worth, FL 33461

Contact Me
4.7
609 Reviews
4.7

609 Reviews

Write a Review

609 Reviews of Ben Buchanan

June 11, 2025

Dealership Rating
Employee Rating

Great Experience. Took my vehicle for a service issue and they were able to fix it quickly. More

by Harold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 11, 2025

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 08, 2025

Dealership Rating
Employee Rating

The service department is great to work with, they did exactly what they said they would do. More

by FARRELLKRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danielle Mcdiarmid

Jun 11, 2025

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 07, 2025

Dealership Rating
Employee Rating

The dealership had great customer service and I was in and out in 10 mins. More

by rthomas1397
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 11, 2025

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 05, 2025

Dealership Rating
Employee Rating

Great service from pickup to delivery. Thank you for the follow up as well. I always recommend your company More

by RICHARDPERRY635
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 05, 2025

Dealership Rating
Employee Rating

Wayne Akers & Ben Buchan there have serviced my Ford every six months since 2016. They do a great job. Could not ask for anything better. Ben Buchanan services my car. He is very knowledgeable & resolve More

by ALICEALEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Yovonne Felix

June 05, 2025

Dealership Rating
Employee Rating

It's always a pleasure working with Ben Buchanan at Wayne Akers Ford Service Department. Ben gets me in and out in a hurry and I never have had a follow up visit on the work the service department performs. More

by John@industrialwebbing.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 04, 2025

Dealership Rating
Employee Rating

I love how I am always taken care of at Wayne Akers. Everyone is friendly and helpful. More

by COACHFRAZER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 03, 2025

Dealership Rating
Employee Rating

Keana is by far one of the best service associates I have had thus far! 🤩 #CustomerService #Appreciation #EmployeeOfTheMonth #Retail #Service More

by KLAW169
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 03, 2025

Dealership Rating
Employee Rating

Keana is by far one of the best service associates I have had thus far! 🤩 #CustomerService #Appreciation #EmployeeOfTheMonth #Retail #Service More

by KLAW169
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 02, 2025

Dealership Rating
Employee Rating

Service was excellent as it has been for the previous 22 5,000 mile services. Never a problem after the service. Ben Buchanan has been my service manager & he has advised me well over the years. No problems More

by ALICEALEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Yovonne Felix

1
...

Dealership Inventory (497 Vehicles)

new 2025 Ford Bronco Sport car, priced at $36,120
2025 Ford Bronco Sport
new
Carbonized Gray Metallic exterior
Automatic
Four-wheel Drive
new 2025 Ford F-150 Lightning car, priced at $64,183
2025 Ford F-150 Lightning
new
White exterior
Automatic
All-wheel Drive
new 2025 Ford F-250 car, priced at $92,169
2025 Ford F-250
new
Star White Metallic Tri-Coat exterior
Automatic
Four-wheel Drive
new 2025 Ford F-250 car, priced at $65,413
2025 Ford F-250
new
Carbonized Gray Metallic exterior
Automatic
Four-wheel Drive
new 2025 Ford Transit-250 car, priced at $56,471
2025 Ford Transit-250
new
Oxford White exterior
Automatic
Rear-wheel Drive
new 2025 Ford F-350 car, priced at $88,386
2025 Ford F-350
new
Agate Black Metallic exterior
Automatic
Four-wheel Drive