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Ben Buchanan
Ben Buchanan at Wayne Akers Ford

Ben Buchanan

Service Advisor

Wayne Akers Ford

2010 10th Avenue North
Lake Worth, FL 33461

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4.7
623 Reviews
4.7

623 Reviews

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623 Reviews of Ben Buchanan

August 19, 2025

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1 1 1 2 2 2. 2 2 2 2 2. 2 2 2 2 1 1 2 2 More

by ERIKHOFF88
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Recommend Dealer
Yes

Other Employees Tagged: Yovonne Felix, Danielle Mcdiarmid, Yankiel Vilches, Khristian Ramirez, Steven Sellick

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August 19, 2025

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The service representative was very helpful and friendly got my vehicle in and took care of everything gave me quote on upcoming service. More

by Treid9061
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Khristian Ramirez, Steven Sellick

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August 17, 2025

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Wow o o o o oo o o o oo o o o o o o o o More

by ERIKHOFF88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Yovonne Felix, Yankiel Vilches, Steven Sellick

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August 16, 2025

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My family has always received excellent service with each and every visit. Our service advisor Ben Buchanan always goes above and beyond to make our visit pleasant. More

by lisahull913
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Recommend Dealer
Yes
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August 16, 2025

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They took my vehicle on time for the appointment scheduled. Service was prompt and done to my satisfaction. More

by FITLIFE4YOU2
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Yes
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August 08, 2025

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Great customer service! Karl in the service dept was wonderful. Unfortunately the cafe was closed. More

by Kellypalmbeach
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Recommend Dealer
Yes

Other Employees Tagged: Consula Strickland , Karl

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Aug 12, 2025

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

August 05, 2025

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My 2024 Expedition was taken care of for the most part. The seat heater in the driver’s seat wasn’t addressed. Everything else was good. More

by HJIM0
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Recommend Dealer
Yes
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Aug 06, 2025

Wayne Akers Ford responded

Thank you for taking the time to provide us with this feedback.

July 30, 2025

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Ben the service man is awesome but you are way overpriced on an oil change for a Ford diesel truck I got totally taken advantage of More

by RUSTY20
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Recommend Dealer
No
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July 30, 2025

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The service department is always doing a great job in taking care my service needs More

by KALELALEX
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Recommend Dealer
Yes
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July 30, 2025

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Kristopher was professional and quick with the oil change and excellent job done need another appointment for my other vehicle More

by T2SWWET@BELLSOUTH.net
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Recommend Dealer
Yes

Other Employees Tagged: Danielle Mcdiarmid, Linda Toussanit

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