Ben Buchanan
Ben Buchanan at Wayne Akers Ford

Ben Buchanan

Service Advisor

Wayne Akers Ford

2010 10th Avenue North
Lake Worth, FL 33461

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4.7
665 Reviews
4.7

665 Reviews

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665 Reviews of Ben Buchanan

October 24, 2025

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Employee Rating

Great service! Everyone I encountered there was super friendly! I will go out of my way to have my vehicle serviced at Wayne Akers! More

by John
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Oct 24, 2025

Wayne Akers Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

October 24, 2025

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Employee Rating

Great experience. Service Advisor was excellent, very polite and respectful. I will go back to him for any service needs on my car. More

by Ecampuzano73
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Oct 24, 2025

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 24, 2025

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Yankiel was great. My truck came back fixed covered under warranty. They are my go to ford dealership More

by ngranick
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Oct 24, 2025

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

October 22, 2025

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Wayne Akers Ford is back to treating us as they did 30 years ago! Shawntal & Brandon treated us great, no high pressure, very competitive pricing. Happy Customer. More

by steve@tuppens.com
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brandon Block, Shawntal Tomer

Oct 23, 2025

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 21, 2025

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Employee Rating

Quick service and complete inspection of my new truck, with a knowledgeable technician, who was able to explain all work and his findings, as I ask a lot of questions More

by Mark
Service Price Transparency
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Recommend Dealer
Yes
Oct 21, 2025

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

October 18, 2025

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Employee Rating

Very good thorough work with attention to detail and courteous service very satisfactory Can’t wait till the next service. More

by ayg69
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Workmanship
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Recommend Dealer
Yes

October 14, 2025

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Ben, my service writer was awesome. The Service Department had my truck ready in just a few hours. I was blown away. More

by long2213
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Oct 15, 2025

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 11, 2025

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Employee Rating

They identified a problem with the vehicle but did nothing to repair it. What good is that More

by philrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 15, 2025

Wayne Akers Ford responded

Phil. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

October 11, 2025

Dealership Rating
Employee Rating

Ben Buchanan always gets the job done. Pleasure working with him. He’s very professional. More

by labeauslm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 15, 2025

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 11, 2025

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Employee Rating

Great service, quick efficient and fair. Chris has helped with many deals and is a pleasure to work with. More

by GARRETTCOLLINS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Diego Torres, Joesph Jefferson, Chris Malcolm , Jefferson

Oct 15, 2025

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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