Ben Buchanan
Ben Buchanan at Wayne Akers Ford

Ben Buchanan

Service Advisor

Wayne Akers Ford

2010 10th Avenue North
Lake Worth, FL 33461

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4.7
685 Reviews
4.7

685 Reviews

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685 Reviews of Ben Buchanan

December 21, 2025

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Employee Rating

Always great experience with the service department. Ben on Friday set up my appointment then Yovonne received my car Saturday morning. My cashier also rechecked my bill at my request and service adviso More

by JM
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Yovonne Felix , Cashier on Saturday morning 12/20/25

December 21, 2025

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We have three Fords in our family and will continue to bring all of them to Yovonne for service. We have been working with him for several years and he has always taken great care of us. More

by Robert Henning III
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Yovonne Felix

December 20, 2025

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Service was fast and courteous. Didn't get fixed what I originally went for. Thanks. More

by carp4
Recommend Dealer
Yes

December 20, 2025

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I have purchased multiple vehicles from this dealership Russ my salesman has been always great. The service department the parts department everybody that I’ve dealt with at this dealership has been wonder More

by DOUGSDOCKSIDE0
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Yovonne Felix, Danielle Mcdiarmid, Rosa Cattaneo , Diego, Russ

December 15, 2025

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This dealership has been ok with me. I will always get my service from them. More

by FSUNOLE1969
Service Price Transparency
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Recommend Dealer
Yes
Dec 16, 2025

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

December 06, 2025

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The staff at Wayne Akers were great at getting my vehicle serviced in a timely manner . Ben runs a tight ship! More

by JUDD
Service Price Transparency
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Recommend Dealer
Yes

December 06, 2025

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Ben quickly spoke with me, documented the problem and had it corrected in an hours. More

by BBQPOPPY1
Service Price Transparency
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Recommend Dealer
Yes

December 05, 2025

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Polite and pleasant and respectful and friendly and helpful and concise answer my question about my vehicle. More

by Bill
Service Price Transparency
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Recommend Dealer
Yes
Dec 05, 2025

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

December 05, 2025

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Employee Rating

I am totally satisfied for the great quality of service at the Wayne Akers, thank you! More

by JEANBAPM14
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: James Pierre

Dec 05, 2025

Wayne Akers Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

December 03, 2025

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Employee Rating

The service was fast, but what I really wanted to be fixed didn't happen. More

by carp4
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Dec 03, 2025

Wayne Akers Ford responded

We appreciate your feedback and are eager to better your return experience.

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