Ben Buchanan

Ben was great to work with to get the problem taken care of in a timely manner. of in a timely manner. More

by MARK0221 Verified Customer Verified Customer

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Exelente servicio y buenas atenciones se lo recomiendo Bayan y vicitelo y Vera's lo que les digo Bayan y vicitelo y Vera's lo que les digo More

by SANDYWTORRES Verified Customer Verified Customer

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Brought my truck in for some transmission issues, the service advisor addressed it right away. Called with the diagnosis and the trans needed a rebuild. All work overed under warranty without issue service advisor addressed it right away. Called with the diagnosis and the trans needed a rebuild. All work overed under warranty without issue More

by Randy Verified Customer Verified Customer

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Great customer service. I always feel welcomed. Schwartz always make sure that I am doing the right thing. I always feel welcomed. Schwartz always make sure that I am doing the right thing. More

by JUNIEOSCAR Verified Customer Verified Customer

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Ben Anderson is my service advisor at Wayne Akers Ford service. Always an excellent experience, in and out in no time, however becoming more disappointed with the price of the oil changes since I don’t ne service. Always an excellent experience, in and out in no time, however becoming more disappointed with the price of the oil changes since I don’t need tire rotations since my tires are staggered, It’s a four cylinder Mustang Ecoboost. ( less oil.) I’m tired of asking for some kind of a break on price. Feels like I am begging. Unfortunately may have to look elsewhere for my next oil change/ service in the future. Also I didn’t realize that they have a 3% increase on credit cards charge therefore, I don’t carry $100 cash with me. $101 out the door for a 4-cylinder oil change. I didn’t bother Ben (advisor) with all this cause he was slammed with writing up service tickets for people. He was and is always awesome/ great but they are short staffed. Not service advisor’s fault. Owners should have some kind of loyalty discount, been using them for four different Fords for 12 years. More

by JM Verified Customer Verified Customer

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Ben Anderson is my service advisor at Wayne Akers Ford service. Always an excellent experience, in and out in no time, however becoming more disappointed with the price of the oil changes since I don’t ne service. Always an excellent experience, in and out in no time, however becoming more disappointed with the price of the oil changes since I don’t need tire rotations since my tires are staggered, It’s a four cylinder Mustang Ecoboost. ( less oil.) I’m tired of asking for some kind of a break on price. Feels like I am begging. Unfortunately may have to look elsewhere for my next oil change/ service in the future. Also I didn’t realize that they have a 3% increase on credit cards charge therefore, I don’t carry $100 cash with me. $101 out the door for a 4-cylinder oil change. I didn’t bother Ben (advisor) with all this cause he was slammed with writing up service tickets for people. He was and is always awesome/ great but they are short staffed. Not service advisor’s fault. Owners should have some kind of loyalty discount, been using them for four different Fords for 12 years. More

by JM Verified Customer Verified Customer

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My advisor BEN is the best of the best he makes the difference #1 amazing difference #1 amazing More

by juliorentas22 Verified Customer Verified Customer

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Ben was professional, listened to me, and texted as soon as it was ready, which was right when I expected it. Thanks! as it was ready, which was right when I expected it. Thanks! More

by lisa_jarnot Verified Customer Verified Customer

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The staff is very polite, Steve the advisor updated me n the progress of repairs the progress of repairs More

by rizbajwa22 Verified Customer Verified Customer

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Purchased my 2001 Lightning here. Ben Buchanon has been my service advisor since then. Excellent to work with . Ben Buchanon has been my service advisor since then. Excellent to work with . More

by mikeborino Verified Customer Verified Customer

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