Ben Buchanan
Ben Buchanan at Wayne Akers Ford

Ben Buchanan

Service Advisor

Wayne Akers Ford

2010 10th Avenue North
Lake Worth, FL 33461

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4.7
683 Reviews
4.7

683 Reviews

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683 Reviews of Ben Buchanan

December 20, 2025

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Employee Rating

I have purchased multiple vehicles from this dealership Russ my salesman has been always great. The service department the parts department everybody that I’ve dealt with at this dealership has been wonder More

by DOUGSDOCKSIDE0
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Recommend Dealer
Yes

Other Employees Tagged: Yovonne Felix, Danielle Mcdiarmid, Rosa Cattaneo , Diego, Russ

December 20, 2025

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Service was fast and courteous. Didn't get fixed what I originally went for. Thanks. More

by carp4
Recommend Dealer
Yes

December 15, 2025

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This dealership has been ok with me. I will always get my service from them. More

by FSUNOLE1969
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Service Time
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Recommend Dealer
Yes
Dec 16, 2025

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

December 06, 2025

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The staff at Wayne Akers were great at getting my vehicle serviced in a timely manner . Ben runs a tight ship! More

by JUDD
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Recommend Dealer
Yes

December 06, 2025

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Ben quickly spoke with me, documented the problem and had it corrected in an hours. More

by BBQPOPPY1
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Recommend Dealer
Yes

December 05, 2025

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Polite and pleasant and respectful and friendly and helpful and concise answer my question about my vehicle. More

by Bill
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Recommend Dealer
Yes
Dec 05, 2025

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

December 05, 2025

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I am totally satisfied for the great quality of service at the Wayne Akers, thank you! More

by JEANBAPM14
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: James Pierre

Dec 05, 2025

Wayne Akers Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

December 03, 2025

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The service was fast, but what I really wanted to be fixed didn't happen. More

by carp4
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Workmanship
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Service Communication
Recommend Dealer
Yes
Dec 03, 2025

Wayne Akers Ford responded

We appreciate your feedback and are eager to better your return experience.

December 03, 2025

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Employee Rating

As soon as I arrived there and I asked the first employee about the service needed he told me where to wait and called Kiara to helped me, she came and was very polite and professional… the lady at the offic More

by Ingrid Adarve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rizwan Bajwa

Dec 03, 2025

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

December 01, 2025

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Attentive and very patient. Provided great customer service, explained everything clearly, and made the whole process smooth. More

by PAOLAALVAREZ989
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Workmanship
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Service Communication
Recommend Dealer
Yes
Dec 02, 2025

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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