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Ben Buchanan
691 Reviews
691 Reviews
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691 Reviews of Ben Buchanan
Verified Customer
January 14, 2022
The best dealership around polite knows what their doing honest always have thur customers first understand when you have concerns about your problem is reasonable in the price Ben in service will be hard t honest always have thur customers first understand when you have concerns about your problem is reasonable in the price Ben in service will be hard to replace thank you for the great job More
by GERRY0367
Other Employees Tagged: Josue Galindo
January 13, 2022
Had 8am appointment to drop off car for a recall and take shuttle home. Waited patiently for a shuttle for an hour before starting to nicely ask. Got the run around for another 45 minutes. 1 hour and 45 minu shuttle home. Waited patiently for a shuttle for an hour before starting to nicely ask. Got the run around for another 45 minutes. 1 hour and 45 minutes waiting for a shuttle is ridiculous. More
by jjetjock
January 08, 2022
I went into have my car repaired. After my repair, two days later my engine light comes on again. This time I have a hole in my gas tank and it will cost $2000.00 to repair. On the prior diagnostic they d days later my engine light comes on again. This time I have a hole in my gas tank and it will cost $2000.00 to repair. On the prior diagnostic they did not find a hole in my gas tank, but somehow I am responsible for this repair. I am extremely unhappy with Ford and particular this location. This dealer should pay the for the entire repair. More
by jkseid
Other Employees Tagged: Jim Domino
January 07, 2022
Everyone was super helpful and very nice! The service I received was like none other. received was like none other. More
by S.massena
Other Employees Tagged: Yovonne Felix, Danielle Mcdiarmid , Jim Domino, Josue Galindo, Alex Hobgood, Tracy Jenkins, Frank Nieves, Faith Vanhof
January 07, 2022
Good service, very professional, service is excellent,they are wonderful, thanks for making me feel like a valued customer excellent,they are wonderful, thanks for making me feel like a valued customer More
by yprojas1976
Other Employees Tagged: Yovonne Felix, Danielle Mcdiarmid , Jim Domino, Josue Galindo, Alex Hobgood, Tracy Jenkins, Frank Nieves, Faith Vanhof
January 05, 2022
Amazing customer service and the service advisor are very helpful. I will always take my vehicle to Wayne Akers ford for maintenance. helpful. I will always take my vehicle to Wayne Akers ford for maintenance. More
by ISRAEL.MANUELPEDRO
Other Employees Tagged: Yovonne Felix
January 03, 2022
Satisfied with the service the results and overall customer service. Staff is knowledgeable and friendly. customer service. Staff is knowledgeable and friendly. More
by asalasfl
Other Employees Tagged: Yovonne Felix, Danielle Mcdiarmid , Jim Domino, Josue Galindo, Alex Hobgood, Tracy Jenkins, Frank Nieves, Faith Vanhof
January 03, 2022
I am disappointed to be told I will have to pay $170.00 just to diagnose an issue. As a customer, it makes no sense to me and if there is a good reason, tell me. But if it is to just hook it up to a machin just to diagnose an issue. As a customer, it makes no sense to me and if there is a good reason, tell me. But if it is to just hook it up to a machine-that is a true ripoff. Due to that fee I will not have Ford fix the issue. Not will I recommend Ford. However this is not a reflection on the customer service at this location. Everyone is very nice and helpful. More
by SDVASQUEZ777
Other Employees Tagged: I don’t know who the cashier was but she was very nice too.
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