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Ben Howe
Ben Howe at Charles Gabus Ford

Ben Howe

Service Advisor

Charles Gabus Ford

4545 Merle Hay Rd
Des Moines, IA 50310

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5.0
13 Reviews

I am new to selling cars, but have been working at the dealership for awhile and I love it. I enjoy meeting new people and love showing them the amazing technology in our cars.

5.0

13 Reviews

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13 Reviews of Ben Howe

October 08, 2025

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Employee Rating

Always excellent service and clean facility. We feel like friends not just customers. We’ll be back!! More

by Denise.beener
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Martin

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October 02, 2025

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Employee Rating

Very helpful! Kind workers and great at corresponding with those of us you deal with. I greatly appreciate your expertise. More

by jmfreicks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 05, 2025

Charles Gabus Ford responded

Hello, we're pleased to hear everything was completed to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe travels!

September 22, 2025

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Employee Rating

Excellent service ! Very pleased with Charles Gabus Ford.... 6 new vehicles purchased in last 25 years.. More

by Bob Funk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephen Sanders, Noah Wolter, Robert Kritenbrink, David Kritenbrink, David Martin, Joel Jenkins, Denny Anderson, Justin Marmet

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September 02, 2025

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Employee Rating

Very professional and prompt. Service kept me informed about the progress and the needed work More

by Bill
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Sep 07, 2025

Charles Gabus Ford responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! We hope to be of service to you again! Take care!

August 27, 2025

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Employee Rating

Very efficient service, in and out quickly. Knowledgable staff. Payment method needs to be updated (no tap option). More

by gdoelle1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tonya Rubenking

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Sep 02, 2025

Charles Gabus Ford responded

Hi, your comments keep us motivated and working hard for all our guests! Safe travels!

August 08, 2025

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Employee Rating

I’ve always had good experiences at Charles Gabus. I’m on the 5th car that we bought new from them. The service staff is always friendly and informative. More

by missymaine20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 15, 2025

Charles Gabus Ford responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Feel free to reach out to us if you need anything. Have a wonderful day.

June 13, 2025

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Employee Rating

Jac, Casey, Jackie, Rob, We love our new 2025 F150 Platinum! Thank you all for making the purchase of our new vehicle fun and easy! Jeff More

by jdavis11064
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jacob Longden, Randall (Rob) Hinds, Casey Westra, Robert Kritenbrink

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Jun 16, 2025

Charles Gabus Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Charles Gabus Ford. Please don't hesitate to reach out if there's anything additional we can do for you.

June 13, 2025

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They were able to get our vehicle in quickly and advise us on what was the problem was. More

by Bbjnhowe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 24, 2025

Charles Gabus Ford responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 10, 2025

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Employee Rating

Everyone was great to work with. We were 200 miles from home and wondered what to do. They got us fixed way faster than I expected and gave us a ride to and from the pork expo. Would More

by gratayken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Martin

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Jun 15, 2025

Charles Gabus Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

June 04, 2025

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Employee Rating

Great Service, professional employees. Kept me informed through the complete visit. My service writer David M. was top notch professional and made my visit painless. More

by Tony Palladino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Delmege, Robert Kritenbrink, David Kritenbrink, Michelle Hays, David Martin, Michael Dabney, Tonya Rubenking

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