Ben Kairalla | Page 13

Terrible service. I was at Mazda of Palm Beach on 10/29/2022 when I came to the dealership I asked the salesperson about the Mazda CX9. Sales guy not tell me his name( I was at Mazda of Palm Beach on 10/29/2022 when I came to the dealership I asked the salesperson about the Mazda CX9. Sales guy not tell me his name(I found his name, Ben Kairalla, on your website), just said: "Wait me few minutes", and he left. After 30 minutes of waiting, I start asking other sellers about my seller, but no one knows where he is. I asked the manager if there are still free sellers, and the other seller didn't tell me his name either, just said: "I'll help, give me a couple of minutes," he also left)).I found a third seller and finally we started talking about what kind of car I want and what they have. The seller, again, do not tell me his name (I think this is a rule), does not know information about the availability and configuration of the Mazda CX9. After 10 minutes of our conversation, he gave me his laptop and said: "Can you check our inventory and choose a car?")))). Ok, after I selected vehicle sales man grab the key and left to the parking lot for selected car. I was in showroom with my 4 years old son, when sales man searching selected car, we started looking at Mazda CX9 inside showroom. And 1 sales man was returned (after 50 min), and he asking me: "Where are you was, I'm looking you everywhere?". I said: "We was here about 6 ft to your table almost 50 min, I was asking another sales about you, You can ask your manager, because they saw me here!" Then 1 sales man said: "Oh ok", returned to his table and said: "xxxxing ridiculous, idiot". Me and my son heard that bad words, I was shocked. I asked sales man (Ben Kairalla): "What did you say??? xxxxing what???" He made excuses that he didn't mean me. Managers room was close and they heard our conversation, 1 guy (I think he is a manager) comes to the sales man(Ben Kairalla) and ask him to "talk outside". I did not wait for anyone else, took my son and left. Result: 1.Terrible service 2. None of the sales people introduce themselves 3. Sales people don't know info about cars. 4. Managers saw me all the time, but they don’t care about the client either, they don’t ask if the client needs help? 5. Not recommend this dealership!!! More

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Outstanding service from this dealership. They have a variety of vehicle's in there inventory ranging from great daily driver's to fine luxury and high preformance aswell. I'd like to mention They have a variety of vehicle's in there inventory ranging from great daily driver's to fine luxury and high preformance aswell. I'd like to mention that Benjamin Kairalla made this car buying process a breeze. He's amazing at answering any questions or concerns involving the procedure with the vehicle, he gets the job done! More

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Made our experience smooth and pleasant. Would come back just the amazing experience. Highly recommended. Would come back just the amazing experience. Highly recommended. More

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Outstanding dealership. Alex was absolutely the best salesman I have ever dealt with. Great experience Alex was absolutely the best salesman I have ever dealt with. Great experience More

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Nice people at the dealership from ben to charlie. From the beginning he try to help me find what i was looking for a the right price. From the beginning he try to help me find what i was looking for a the right price. More

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Excellent service all around. It was a pleasant fast experience purchasing my new Mazda. Benjamin Kairalla is definitely a pro at his craft! 5 stars!!! It was a pleasant fast experience purchasing my new Mazda. Benjamin Kairalla is definitely a pro at his craft! 5 stars!!! More

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Professional salesman - Benjamin Kairalla who was knowledgeable and I had a wonderful experience with. Additionally, Charles in Finance was equally as great. knowledgeable and I had a wonderful experience with. Additionally, Charles in Finance was equally as great. More

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Ben, was very courteous, very helpful, and would not give up the deal until it was closed. Thank you. up the deal until it was closed. Thank you. More

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My salesman was honest and understanding the budget I had to work with. Everything went smoothly and professionally to work with. Everything went smoothly and professionally More

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Very good experience. Went smooth from beginning to end. I would recommend family and friends! Went smooth from beginning to end. I would recommend family and friends! More

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