Ben Vitullo
Ben Vitullo at Palmen Buick GMC

Ben Vitullo

Service Advisor

Palmen Buick GMC

7110 74th Place
Kenosha, WI 53142

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4 Reviews
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4 Reviews

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4 Reviews of Ben Vitullo

July 30, 2025

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Was a good experience. Set my appointment on line. Showed up, received great help from my service writer. Had a 1 1/2 hour job done within 45 minutes. Friendly, will be bac More

by jcampolo
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Recommend Dealer
Yes

July 17, 2025

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They were on time and very certeats. All work was dune on time and profreashinel happy with service More

by Hairybusmec
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Yes

July 15, 2025

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A service writer should know what they are talking about. A dealership should also stand by the work they do and done. Very unprofessional!!! More

by danlesner
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No

July 12, 2025

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When you have lifters, cam, and cam bearings replaced. It is well known to replace the oil pump at that time. The metal from the damaged cam and bearings will circulate through that pump. Any real tech kn More

by danlesner
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Recommend Dealer
No
Jul 15, 2025

danlesner responded

When you have lifters, cam, and cam bearings replaced. It is well known to replace the oil pump at that time. The metal from the damaged cam and bearings will circulate through that pump. Any real tech knows this!! Any real service center would stand by the work they did. Brought my truck in several times for low oil pressure issues. All I got was parts changer’s throwing everything at it except what was the real culprit. Now that it is out of warranty they want to replace the real culprit at my expense. Part should of been replaced when it was a warranty situation. I don’t like writing bad reviews. If they would have stood by the work they do it would have been a 5 star review. Unfortunately I can’t give a 1/2 star review or else that’s what it would really be.