Ben Vitullo

Tim is great to work with. I found the experience was great and the repairs solved my tire problem. I found the experience was great and the repairs solved my tire problem. More

by JOHN Verified Customer Verified Customer

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Bought my truck 45 days ago, brought it in for a few small issues, one being a steering wheel shaking when going 60+ mph, the service dept told me I need to pay to have my tires rebalanced because I hav small issues, one being a steering wheel shaking when going 60+ mph, the service dept told me I need to pay to have my tires rebalanced because I have had the truck for 45 days. Also, with another issue they are blaming it on the fact that I had the truck undercoated, when 100% I had the issue before I had it undercoated. Ben the service guy I dealt with did not care at all and was not helpful in anyway. More

by JCSAULYS Verified Customer Verified Customer

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Outstanding customer service very friendly, very informative. It will definitely be back for service.. very friendly atmosphere informative. It will definitely be back for service.. very friendly atmosphere More

by dlpearson15 Verified Customer Verified Customer

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Ben was polite and helpful. He addressed the issue and notified me in a timely manner. Thank you Ben. He addressed the issue and notified me in a timely manner. Thank you Ben. More

by Lenore Verified Customer Verified Customer

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The worse service ever. Ben never told me the results of the PicoScope test or what the ecm update was for. All he want to do is sell me more service witch will never happ Ben never told me the results of the PicoScope test or what the ecm update was for. All he want to do is sell me more service witch will never happen at Palmem GMC xxxx service. Also he never answered my voice mail or to let me no it was going to take all day. Read my review it's all there. More

by Dibbers Verified Customer Verified Customer

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Ben was not the best at communicating. Also, I ended up paying $300 for a repair that I had been led to believe would be FREE. Then Ben told me I have another issue but wanted to charge me Also, I ended up paying $300 for a repair that I had been led to believe would be FREE. Then Ben told me I have another issue but wanted to charge me another $200 just to get it diagnosed More

by Amber Verified Customer Verified Customer

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Ben took care of me rite away and was very courteous and friendly. Great place to take your vehicle. friendly. Great place to take your vehicle. More

by Bill Verified Customer Verified Customer

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The service writer was busy and I had to wait awhile but after the check in went fast. I had my wife pick me up. The repair took about 2 hrs. Ben left message on my phone. We picked up and very satisfied wi after the check in went fast. I had my wife pick me up. The repair took about 2 hrs. Ben left message on my phone. We picked up and very satisfied with service and repairs. More

by Dirtman Verified Customer Verified Customer

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When I arrived, I was greeted with a smile! They took my car and did the service while I waited. The lounge was clean with plenty of seating. Ben. the service technician was familiar with m They took my car and did the service while I waited. The lounge was clean with plenty of seating. Ben. the service technician was familiar with my vehicle and answered all my questions and concerns. I was in and out in a short time. Great servic More

by Mark Verified Customer Verified Customer

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This was a follow-up installation of parts ordered from a previous service visit. Everything went smoothly and my Jeep runs better than ever previous service visit. Everything went smoothly and my Jeep runs better than ever More

by JOHN Verified Customer Verified Customer

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