31 Reviews
Write a Review31 Reviews of Ben Vitullo
December 10, 2025
The worse service ever. Ben never told me the results of the PicoScope test or what the ecm update was for. All he want to do is sell me more service witch will never happ Ben never told me the results of the PicoScope test or what the ecm update was for. All he want to do is sell me more service witch will never happen at Palmem GMC xxxx service. Also he never answered my voice mail or to let me no it was going to take all day. Read my review it's all there. More
November 28, 2025
Ben was not the best at communicating. Also, I ended up paying $300 for a repair that I had been led to believe would be FREE. Then Ben told me I have another issue but wanted to charge me Also, I ended up paying $300 for a repair that I had been led to believe would be FREE. Then Ben told me I have another issue but wanted to charge me another $200 just to get it diagnosed More
November 25, 2025
The service writer was busy and I had to wait awhile but after the check in went fast. I had my wife pick me up. The repair took about 2 hrs. Ben left message on my phone. We picked up and very satisfied wi after the check in went fast. I had my wife pick me up. The repair took about 2 hrs. Ben left message on my phone. We picked up and very satisfied with service and repairs. More
November 23, 2025
When I arrived, I was greeted with a smile! They took my car and did the service while I waited. The lounge was clean with plenty of seating. Ben. the service technician was familiar with m They took my car and did the service while I waited. The lounge was clean with plenty of seating. Ben. the service technician was familiar with my vehicle and answered all my questions and concerns. I was in and out in a short time. Great servic More
November 04, 2025
This was a follow-up installation of parts ordered from a previous service visit. Everything went smoothly and my Jeep runs better than ever previous service visit. Everything went smoothly and my Jeep runs better than ever More
Other Employees Tagged: Tim Hoffman, Jason Garon, Randy Moore
October 25, 2025
For a dealership that's been in business for so many years.They could do a better job taking care of customers years.They could do a better job taking care of customers More
Other Employees Tagged: Jason Garon
October 23, 2025
Tim was very helpful with the problem that was having with my car. It was diagnosed quickly and a repair plan was put together. with my car. It was diagnosed quickly and a repair plan was put together. More
Other Employees Tagged: Tim Hoffman, Jason Garon, Randy Moore
October 21, 2025
Was able to get service on my car without an appointment. Once in, was put within an hour. Once in, was put within an hour. More
Other Employees Tagged: Tim Hoffman, Jason Garon, Randy Moore
October 19, 2025
Great service, easy to schedule, they make it easy to take care of my truck. take care of my truck. More
Other Employees Tagged: Tim Hoffman, Jason Garon, Randy Moore

