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Benito Torres
Benito Torres at Norm Reeves Honda Superstore - Huntington

Benito Torres | Page 50

Service Consultant

Norm Reeves Honda Superstore - Huntington

19131 Beach Blvd
Huntington Beach, CA 92648

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5.0
607 Reviews
5.0

607 Reviews

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607 Reviews of Benito Torres

February 13, 2024

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Employee Rating

Outstanding customer service. Benito was a great service representative with excellent customer service. He was friendly and honest with his recommendations. More

by amcomia
Recommend Dealer
Yes

Other Employees Tagged: Benito Torres

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Feb 14, 2024

Norm Reeves Honda Superstore - Huntington responded

Thank you for your glowing review! We're thrilled to hear that Benito provided you with outstanding service. We appreciate your feedback and look forward to serving you again in the future.

Feb 14, 2024

amcomia responded

Thank for your outstanding customer service. Our service representative, Benito was very friendly and had excellent customer service. He was honest with his recommendations and called us every time there was a change of status, from the time they started servicing our SUV to completion time.

February 11, 2024

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Our CR-V Hybrid Touring was in for Safety Recall repairs. Benito was good enough to show me the battery harness that was replaced ... nice touch. More

by Bill.Fugard
Recommend Dealer
Yes

Other Employees Tagged: Benito Torres

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Feb 13, 2024

Norm Reeves Honda Superstore - Huntington responded

Thank you for sharing your experience with us! We're glad to hear Benito provided excellent service and that you appreciated the extra effort in explaining the repair. We strive to ensure every visit is informative and satisfactory. If you have any further questions or concerns, please don't hesitate to reach out.

February 05, 2024

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Prompt, courteous, affordable service. I was able to get an appointment that was convenient for me. Service was completed as scheduled and in a timely fashion. More

by Myosifi
Recommend Dealer
Yes

Other Employees Tagged: Benito Torres

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Feb 06, 2024

Norm Reeves Honda Superstore - Huntington responded

Thank you for sharing your positive experience with us! We're thrilled to hear that our prompt and courteous service met your expectations. We appreciate your business and look forward to serving you again in the future.

February 03, 2024

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I have had my vehicles serviced at Norm Reeves since it opened, so many years not sure of the starting date. I purchased my current vehicle (2008) at NR HB and a previous vehicle (1984) at NR Cerritos, NR More

by Gmiller24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Viviana Saenz

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Feb 06, 2024

Norm Reeves Honda Superstore - Huntington responded

Thank you so much for your loyalty over the years! We're thrilled to hear that we've been able to help you maintain your Honda's performance. We appreciate your support and look forward to continuing to serve you.

February 03, 2024

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Benito was very friendly. Service was quick and excellent. I was completely satisfied with the service. More

by Shary415
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 06, 2024

Norm Reeves Honda Superstore - Huntington responded

Thank you for your kind words, Benito always strives to provide excellent service. We're delighted to hear that your experience was quick and satisfactory. We appreciate your feedback and hope to serve you again soon!

February 02, 2024

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They were quick and efficient. I really liked how they took pictures of what needed attention. More

by Pmagaletta71
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jenny Vo

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Feb 03, 2024

Norm Reeves Honda Superstore - Huntington responded

Thank you for appreciating our quick and efficient service, and we're glad you found our detailed pictures helpful. If there's anything specific you think we can improve upon, please feel free to share your insights. We value your feedback and aim to continually enhance our customer experience.

February 02, 2024

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The the speed of service and the quality of work performed which are very good. More

by Pto168
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ivette Rodriguez

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Feb 02, 2024

Norm Reeves Honda Superstore - Huntington responded

Thank you for sharing your feedback. We're thrilled to hear that you found our speed of service and the quality of work performed to be very good. Your satisfaction is our priority, and we appreciate your support.

February 01, 2024

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always come here to get my car serviced and i'm it never feels like a chore because it's so easy and convenient -- Benito is amazing and i wish he could help me everytime! More

by castellanos.stephany
Recommend Dealer
Yes

Other Employees Tagged: Benito Torres

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Feb 01, 2024

Norm Reeves Honda Superstore - Huntington responded

Thank you for your kind words! We're thrilled to hear that your experiences with our service department, especially with Benito, have been consistently positive. We appreciate your loyalty and look forward to serving you again in the future. Safe travels!

January 31, 2024

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Helpful and timely Benito explained what needed done in a helpful and friendly manner. Work done quickly More

by New2me2
Recommend Dealer
Yes

Other Employees Tagged: Benito Torres

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Feb 01, 2024

Norm Reeves Honda Superstore - Huntington responded

Thank you for taking the time to share your positive experience! We're thrilled to hear that Benito provided helpful and friendly service, and we appreciate your trust in our team. Look forward to serving you again!

January 31, 2024

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I have been coming here for many years. They always take good care of me. Benito is the great! More

by Ss2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Ung , Ted Cruchley

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Feb 01, 2024

Norm Reeves Honda Superstore - Huntington responded

Thank you so much for your loyalty over the years! We're thrilled to hear about your positive experiences, and we'll be sure to pass along your kind words to Benito. We appreciate your continued trust in our dealership!

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