Benn Edwards | Page 5

Benn Edwards as always delivered a very pleasant experience while buying our new 2023 X7. Custom order delivered ahead of time. Finance team very efficient. While keep coming back for our future aut experience while buying our new 2023 X7. Custom order delivered ahead of time. Finance team very efficient. While keep coming back for our future automotive needs More

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I cannot express enough how pleasant the buying experience was at BMW of Catonsville. Benn was phenomenal and worked with me throughout the whole process. I ended up choosing BMW of Catonsville eve experience was at BMW of Catonsville. Benn was phenomenal and worked with me throughout the whole process. I ended up choosing BMW of Catonsville even though there is a BMW dealership less than 5 miles away from me. The other dealerships I walked into wrote me and family off right away, but Benn was amazing and very personal. 5 Stars all around. More

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With many thanks and appreciation to Sam today for providing his invaluable assistance with my issue after 2 days of unresponsive voicemails to the Finance Director (I understand there may have been e providing his invaluable assistance with my issue after 2 days of unresponsive voicemails to the Finance Director (I understand there may have been extenuating circumstances for the indifference; however, an acknowledgement would have been welcomed.) I felt it best to spontaneously go in-person to my BMW of Catonsville dealership (I am a client of 9 years) in order to receive immediate service... and Sam obliged with straightforward and efficient assistance. With much appreciation, Sam... thank you. More

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Excellent service nice Howard! ! He helped us so much , very flexible I came the safe day and was accommodated!! I love ❤️ bmw Will come back ! He helped us so much , very flexible I came the safe day and was accommodated!! I love ❤️ bmw Will come back More

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Love this dealership. Benn Edwards is so courteous and an extremely patient Client Service Representative! I have leased three cars from Benn, thus far. He responds timely Benn Edwards is so courteous and an extremely patient Client Service Representative! I have leased three cars from Benn, thus far. He responds timely to each and every one of my emails. He is very professional and knowledgeable. He’s fantastic! Exceptional experience! More

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Ben was very nice and very professional to us each time we came to BMW Catonsville. He took the time and was very patient, with us. He talked about every detail and options and made us very comfortable and we came to BMW Catonsville. He took the time and was very patient, with us. He talked about every detail and options and made us very comfortable and no pressure. On the day of the purchase, he stayed late, that was very much appreciated. I am very happy with the purchase and more with how we were treated by Ben. He made the whole process go so smooth. He was awesome, considerate and patient. Thank you Ben More

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Bought my first BWM, M440i, from Catonsville BMW. We have bought many cars from many different dealers and did not know what to expect from a higher end dealer. I have to say from the moment we wal We have bought many cars from many different dealers and did not know what to expect from a higher end dealer. I have to say from the moment we walked in until we took delivery, everyone was fantastic! Benn Edwards was our Client Service Representative and he was great. The test drive we went on was a "REAL" test drive and Benn guided us through the whole purchase process with out any high pressure tactics. I am loving the car and the whole experience. I believe my wife and I will be back for future purchases and we will definitely being using Benn Edwards for our representative and highly recommend him to anyone looking for the Ultimate Driving Machine. More

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I had a great car buying experience and I couldn't have asked for better service than what I got from Benn Edwards at BMW of Catonsville. He was knowledgeable, very transparent, kept great communication, ( asked for better service than what I got from Benn Edwards at BMW of Catonsville. He was knowledgeable, very transparent, kept great communication, (via email, call, text) and did not come off as a pushy salesman. I pre-ordered the i4 edrive40 in April and received delivery at the end of July. He provided information about the incentives and progress of the build when new data was available which I greatly appreciated. I asked if he could do the ceramic coating before I came to pick up the vehicle and he was able to take care of that. Overall, the whole process was pleasant and stress-free... not to mention, I freaking love my new car! Benn, if you're reading this... Cheers mate! More

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Benn Edwards was a pleasure to purchase my 2022 Previously Owner BMW from. He was dedicated and communicative not to mention professional while also being approachable. He is knowledgeable of not Previously Owner BMW from. He was dedicated and communicative not to mention professional while also being approachable. He is knowledgeable of not only the BMW line of vehicles but also the market. He gained my trust which is #1 when doing any business for me. Therefore I felt very confident purchasing my vehicle from Benn. He was patient not pushy and I feel good about the deal we did More

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BMW of Catonsville offered an excellent buying experience from pre-order to delivery day. My Client Advisor, Benn Edwards, was helpful and informative throughout the entire process. He was extremely responsi from pre-order to delivery day. My Client Advisor, Benn Edwards, was helpful and informative throughout the entire process. He was extremely responsive to texts, emails, and phones calls and was able to answer many questions I had regarding my purchase. I would also like to commend this dealership for their candor and commitment to MSRP in a market where other companies or dealerships are not. Benn, Andrew, and the rest of the Catonsville team modeled the kind of service one would expect from the BMW brand. More

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