Benzel Admin
Benzel Admin at Mercedes-Benz of Orange County powered by Benzel-Busch

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Admin

Mercedes-Benz of Orange County powered by Benzel-Busch

1 Mercedes Way
Harriman, NY 10926

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4.8
37 Reviews
4.8

37 Reviews

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37 Reviews of Benzel Admin

July 18, 2025

Dealership Rating
Employee Rating

The dealership did an amazing job of taking care of of a prior issue I had and provide great service. Detailing my vehicle and handling resurfacing my rims. Thanks much More

by hinch15_77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alix Grubbs, Sam Sierra, Reputation Management, Omar Martinez, Orlando Casale , Scott Bateman, Scott Cruver, Frankie Devita, Mark Webster

May 27, 2025

Dealership Rating
Employee Rating

Responsive advisors, quick diagnosis, and intervention. I will recommend the dealers to friends and neighbors. More

by ebioh1@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Webster

May 01, 2025

Dealership Rating
Employee Rating

Excellent service, friendly and very accommodating. The service team provided constant updates as to the status of the work being done. More

by JAMESARANDAZZO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alix Grubbs, Sam Sierra, Reputation Management, Omar Martinez, Orlando Casale , Scott Bateman, Scott Cruver, Frankie Devita, Mark Webster

December 31, 2024

Dealership Rating
Employee Rating

Victor was amazing! He explained every detail of our brand new 2025 GLE350. From every accessory to package to buttons, Victor was very kind and generous in helping us p More

by zoraidadejesus6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Makofsky, Reputation Management, Victor Parra Vazquez , Thomas Tzimoulis, Emari Davis

December 05, 2024

Dealership Rating
Employee Rating

My review of this play is they are terrible. I paid for pre paid maintenance package. I took my car in for service and they wouldn’t honor my plan because the mileage was over by a few miles. I More

by JAMESBLACKJAG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Alix Grubbs, Sam Sierra, Reputation Management, Omar Martinez, Orlando Casale , Scott Bateman, Scott Cruver, Frankie Devita, Mark Webster

December 04, 2024

Dealership Rating
Employee Rating

Mercedes benz of Orange County is the best. Always friendly and very professional. A pleasant experience More

by AKIENJOHNSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Omar Martinez , Thomas Tzimoulis, Mark Webster

November 08, 2024

Dealership Rating
Employee Rating

I had the pleasure of working with Victor Parra Vazquez and I can’t say enough about him! Thank you for helping me out into getting my dream car and making the process very easy and quick and most importan More

by Aliaabozid
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alix Grubbs, Sam Sierra, Reputation Management, Victor Parra Vazquez, Orlando Casale , Scott Bateman, Scott Cruver, Thomas Tzimoulis, Mark Webster

October 20, 2024

Dealership Rating
Employee Rating

Omar Martinez is awesome. Always friendly and always professional. Omar goes above and beyond for his customers More

by AKIENJOHNSON
Recommend Dealer
Yes

Other Employees Tagged: Omar Martinez , Thomas Tzimoulis

August 08, 2024

Dealership Rating
Employee Rating

My service rep, Frankie Devito, is always helpful, insightful and trustworthy. He’s not only the reason I bring my cars there for service, but also why I buy cars from this dealership. Good service ev More

by ROBERT.FRELOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roger Pauletta , Frankie Devita, Thomas Tzimoulis

Aug 27, 2024

Mercedes-Benz of Orange County powered by Benzel-Busch responded

Thank you for your wonderful feedback! We’re thrilled to hear that Frankie Devito has consistently provided you with helpful, insightful, and trustworthy service. It’s fantastic to know that his dedication is a key reason for your continued loyalty to both our service and sales departments. Warm regards, Michael Hill mhill@benzelbusch.com

June 03, 2024

Dealership Rating
Employee Rating

Very good customer service and friendly people I would recommend Victor! He was very patient and helpful. More

by iwallwayslovu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Omar Martinez, Orlando Casale , Scott Bateman, Scott Cruver, Caiya Davis, Frankie Devita, Walter Pensa, Thomas Tzimoulis, Mark Webster, Víctor

Jun 14, 2024

Mercedes-Benz of Orange County powered by Benzel-Busch responded

Thank you for your fantastic review! We're thrilled to hear that you had a very good experience with our customer service and found our team to be friendly. It's wonderful to know that Victor provided you with excellent service, demonstrating patience and helpfulness throughout your visit. Warm regards, Michael Hill mhill@benzelbusch.com

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