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Bernal "Fred" Sanchez
Bernal "Fred" Sanchez at Lorenzo Buick GMC

Bernal "Fred" Sanchez | Page 2

Service ASM

Lorenzo Buick GMC

8447 Northwest 12th Street
Miami, FL 33126

Contact Me
4.4
52 Reviews

Industry Experience

28 yrs, 5 mos

4.4

52 Reviews

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52 Reviews of Bernal "Fred" Sanchez

December 04, 2025

Dealership Rating
Employee Rating

Sometimes when I’ve had to leave my car there for service I had not been provided with a rental More

by JRC_1907
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Lyanette Vera, Gina Alvarez , Alexander Obando, Elliott Speulveda

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Dec 05, 2025

Lorenzo Buick GMC responded

Hello, Your feedback is important to us. I would appreciate the opportunity to speak with you to address your recent visit to our Service Department regarding the availability of a rental vehicle when leaving your vehicle for service. Please contact me directly at a time that is best for you. Thank you, Jason Sandager General Manager Lorenzo Buick GMC jsandager@lorenzobuickgmc.com 305-436-8400

December 02, 2025

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Employee Rating

Im pretty desappointed with the dealer Services and all the time I have to wait for my car on my own More

by frankjjerez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Dec 03, 2025

Lorenzo Buick GMC responded

Hello, We value customer satisfaction and appreciate you sharing your feedback. I would like the chance to speak with you about the level of customer service you received from our Service Team during your visits. Could you please reach out to me directly at your earliest convenience using your preferred method of contact so we can discuss this? Thank you, Jason Sandager General Manager Lorenzo Buick GMC jsandager@lorenzobuickgmc.com 305-436-8400

December 02, 2025

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Employee Rating

Muy buen servicio y muy buena attention personas muy amables los felicito pienso seguir vinienso para los servicios de mi Carro muchas gracias More

by MARIOLYS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lyanette Vera, Gina Alvarez , Alexander Obando, Elliott Speulveda

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Dec 03, 2025

Lorenzo Buick GMC responded

Agradecemos que haya elegido Lorenzo Buick GMC para el cuidado de su vehículo. Nuestro equipo valora su confianza y espera seguir atendiéndole. Gracias por compartir su experiencia.

October 18, 2025

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Employee Rating

Very bad service, they don't answer calls, they don't return messages, they had the car for a month and fifteen days, they didn't give answers about what they did to it nor did we receive any information More

by YuleisyToledo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Lyanette Vera, Gina Alvarez , Alexander Obando, Elliott Speulveda

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Oct 22, 2025

Lorenzo Buick GMC responded

Hello, I would really appreciate the chance to speak with you regarding your experience here at Lorenzo Buick GMC. Please contact me at your earliest convenience. Jason Sandager General Manager Lorenzo Buick GMC jsandager@lorenzobuickgmc.com 305-436-8400

October 03, 2025

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Employee Rating

Tiene muy buena atención personal, son muy profesionales y el servicio al auto es de muy buena calidad. More

by YELDA HERRERA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 03, 2025

Lorenzo Buick GMC responded

Gracias por tus amables palabras y por confiar en Lorenzo Buick GMC. Nos alegra saber que disfrutaste del servicio a tu auto.

October 03, 2025

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Employee Rating

completely satisfied. excelent and fast procedure. all the people I only have to recommend that, according to the state of the economy, car prices are very high. More

by labrafero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Yosmel Tundidor, Gina Alvarez

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Oct 03, 2025

Lorenzo Buick GMC responded

Thank you for your feedback and recommendation. We’re glad our team at Lorenzo Buick GMC provided you with excellent service.

October 02, 2025

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Employee Rating

Great place , friendly staff! !! Very knowledgeable people. 100 % recommended. Definitely i gonna back . They resolved my problem More

by justotoledo83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Damian Figueroa, Yosmel Tundidor , Julio Fernandez, Jim Mangano

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Oct 03, 2025

Lorenzo Buick GMC responded

Thank you for your kind words and recommendation. We look forward to helping you again at Lorenzo Buick GMC. Safe travels until next time!

October 02, 2025

Dealership Rating
Employee Rating

The service team was great and got my problem resolved quickly. Thank you all again. More

by Kamal D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lyanette Vera, Gina Alvarez , Alexander Obando, Elliott Speulveda

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Oct 02, 2025

Lorenzo Buick GMC responded

Thank you for your kind words. We’re glad our team could assist you swiftly.

October 01, 2025

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Employee Rating

Great dealership this were I got my car the service is excellent I would recommend the service. More

by mayrafranco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 01, 2025

Lorenzo Buick GMC responded

Thank you for recommending our service at Lorenzo Buick GMC. We're pleased to know you had a positive experience getting your car here.

September 29, 2025

Dealership Rating
Employee Rating

Fue solo el primer servicio y estuvo bien, rápido pero me faltó el papel de salida del carro , espero que los próximos sean así de bien More

by Carlos montano
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Yohan Fernandez, Rafael Fernandez

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Sep 29, 2025

Lorenzo Buick GMC responded

Gracias por la reseña. Nos alegra que el servicio rápido cumpliera con tus expectativas en Lorenzo Buick GMC. Esperamos mantener ese nivel de satisfacción en futuras visitas.

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