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Bernal "Fred" Sanchez

Overview Reviews (46) Inventory (409)

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Bernal "Fred" Sanchez

Service ASM

Lorenzo Buick GMC

8447 Northwest 12th Street
Miami, FL 33126

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4.5

46 Reviews

Overview Reviews (46) Inventory (409)

Industry Experience

28 yrs, 1 mo

4.5

46 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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46 Reviews of Bernal "Fred" Sanchez

January 05, 2026

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Employee Rating

Fui tratado con mucho respeto y me prestaron atención a mi situación, estoy muy satisfecho con la situación y el trabajo que se lleva acabo mi situación, estoy muy satisfecho con la situación y el trabajo que se lleva acabo More

by Joanalmeida809

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Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Fred Sanchez

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Jan 05, 2026 -

Lorenzo Buick GMC responded

Nos alegra que hayas recibido atención respetuosa y que estés satisfecho con el trabajo en Lorenzo Buick GMC. Estamos para ayudarte siempre que nos necesites. Gracias por compartir tu experiencia.

December 24, 2025

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Employee Rating

Muy bien atendido, siempre satisfecho. El cambio aceite y rotación gomas muy bien. La atención del señor cuando llegue muy buena El cambio aceite y rotación gomas muy bien. La atención del señor cuando llegue muy buena More

by GARCIADEVARONAR

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Lyanette Vera, Gina Alvarez

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Dec 25, 2025 -

Lorenzo Buick GMC responded

Gracias por confiar en Lorenzo Buick GMC para el cambio de aceite y rotación de gomas. Nos complace saber que la atención fue de tu agrado. Estamos aquí para ayudarte cuando lo necesites.

December 24, 2025

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Employee Rating

Good customer service. Nice people to work with. Would definitely be taking my truck back for service. Nice people to work with. Would definitely be taking my truck back for service. More

by BOLY323

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 25, 2025 -

Lorenzo Buick GMC responded

We appreciate your feedback and are glad to hear about your positive experience. Our team at Lorenzo Buick GMC is here to assist you with your truck service whenever you need. Thank you for choosing us.

December 17, 2025

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Employee Rating

Great and excellent job. The team was extremely helpful and very responsive. I recommend this Dealer. The team was extremely helpful and very responsive. I recommend this Dealer. More

by Alecandro Tidre

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Lyanette Vera, Gina Alvarez , Alexander Obando, Elliott Speulveda

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Dec 18, 2025 -

Lorenzo Buick GMC responded

hank you for recommending Lorenzo Buick GMC. We appreciate your feedback and are glad to know our team was helpful and responsive.

December 04, 2025

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Sometimes when I’ve had to leave my car there for service I had not been provided with a rental I had not been provided with a rental More

by JRC_1907

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Lyanette Vera, Gina Alvarez , Alexander Obando, Elliott Speulveda

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Dec 05, 2025 -

Lorenzo Buick GMC responded

Hello, Your feedback is important to us. I would appreciate the opportunity to speak with you to address your recent visit to our Service Department regarding the availability of a rental vehicle when leaving your vehicle for service. Please contact me directly at a time that is best for you. Thank you, Jason Sandager General Manager Lorenzo Buick GMC jsandager@lorenzobuickgmc.com 305-436-8400

December 02, 2025

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Im pretty desappointed with the dealer Services and all the time I have to wait for my car on my own the time I have to wait for my car on my own More

by frankjjerez

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Dec 03, 2025 -

Lorenzo Buick GMC responded

Hello, We value customer satisfaction and appreciate you sharing your feedback. I would like the chance to speak with you about the level of customer service you received from our Service Team during your visits. Could you please reach out to me directly at your earliest convenience using your preferred method of contact so we can discuss this? Thank you, Jason Sandager General Manager Lorenzo Buick GMC jsandager@lorenzobuickgmc.com 305-436-8400

December 02, 2025

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Employee Rating

Muy buen servicio y muy buena attention personas muy amables los felicito pienso seguir vinienso para los servicios de mi Carro muchas gracias amables los felicito pienso seguir vinienso para los servicios de mi Carro muchas gracias More

by MARIOLYS

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Lyanette Vera, Gina Alvarez , Alexander Obando, Elliott Speulveda

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Dec 03, 2025 -

Lorenzo Buick GMC responded

Agradecemos que haya elegido Lorenzo Buick GMC para el cuidado de su vehículo. Nuestro equipo valora su confianza y espera seguir atendiéndole. Gracias por compartir su experiencia.

October 18, 2025

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Employee Rating

Very bad service, they don't answer calls, they don't return messages, they had the car for a month and fifteen days, they didn't give answers about what they did to it nor did we receive any information return messages, they had the car for a month and fifteen days, they didn't give answers about what they did to it nor did we receive any information. The service is terrible. The person who served us was Adrian, a terrible worker. More

by YuleisyToledo

Verified Customer

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Workmanship

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Service Communication

Recommend Dealer

Other Employees Tagged: Lyanette Vera, Gina Alvarez , Alexander Obando, Elliott Speulveda

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Oct 22, 2025 -

Lorenzo Buick GMC responded

Hello, I would really appreciate the chance to speak with you regarding your experience here at Lorenzo Buick GMC. Please contact me at your earliest convenience. Jason Sandager General Manager Lorenzo Buick GMC jsandager@lorenzobuickgmc.com 305-436-8400

October 03, 2025

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Employee Rating

completely satisfied. excelent and fast procedure. all the people I only have to recommend that, according to the state of the economy, car prices are very high. excelent and fast procedure. all the people I only have to recommend that, according to the state of the economy, car prices are very high. More

by labrafero

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Yosmel Tundidor, Gina Alvarez

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Oct 03, 2025 -

Lorenzo Buick GMC responded

Thank you for your feedback and recommendation. We’re glad our team at Lorenzo Buick GMC provided you with excellent service.

October 03, 2025

Dealership Rating

Employee Rating

Tiene muy buena atención personal, son muy profesionales y el servicio al auto es de muy buena calidad. y el servicio al auto es de muy buena calidad. More

by YELDA HERRERA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 03, 2025 -

Lorenzo Buick GMC responded

Gracias por tus amables palabras y por confiar en Lorenzo Buick GMC. Nos alegra saber que disfrutaste del servicio a tu auto.

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