Bernalson Douze
Bernalson Douze at Hollywood Chrysler Jeep

Bernalson Douze

Service Advisor

Hollywood Chrysler Jeep

2100 SR 7
Hollywood, FL 33021

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4.6
93 Reviews
4.6

93 Reviews

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93 Reviews of Bernalson Douze

June 08, 2025

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Employee Rating

Mechanics are not well trained They do not know how to do a proper diagnostic of your car More

by jfherrera11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 10, 2025

Hollywood Chrysler Jeep responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@hollywoodcj.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 07, 2025

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Employee Rating

Good afternoon. I must say My experience was very good. Had no issues with the Service Department I was very pleased with them always kept me in the loop of what was More

by eljabao1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 10, 2025

Hollywood Chrysler Jeep responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 07, 2025

Dealership Rating
Employee Rating

Jordan was awesome! He made this process so much smoother. He provided Good customer service! More

by pjamesley57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 10, 2025

Hollywood Chrysler Jeep responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 05, 2025

Dealership Rating
Employee Rating

Very happy with my service service technician was very helpful. Would recommend Hollywood Jeep to everybody. More

by Hello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 03, 2025

Dealership Rating
Employee Rating

Excellent very professional very polite I fell very comfortable talking to then they understand my needs. When I go there and speak to then More

by hildagomez24
Service Price Transparency
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Recommend Dealer
Yes

June 03, 2025

Dealership Rating
Employee Rating

Car had problem with the hybrid system and they did everything they could to get it fixed as soon as possible More

by MCALEF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: CJ Fernandez, Neyma Cuello

June 03, 2025

Dealership Rating
Employee Rating

Good and reliable service center. Oil change and tire rotation services done very fast. Not many people during Saturdays. More

by franco16v
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 03, 2025

Dealership Rating
Employee Rating

Really Bad customer service! !!! There's no way to talk to anyone, no one knows anything about your car, they don't answer calls and you have to go in person to realize they have More

by keyla Esser
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No

Other Employees Tagged: Neyma Cuello, Gracie Casanova

June 02, 2025

Dealership Rating
Employee Rating

This dealership is easily accessible and convenient for those who reside in the surrounding area(s). More

by rollieg3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 02, 2025

Dealership Rating
Employee Rating

Great service , highly recommended , professional service,professional staff, communication, knowledgeable service technicians,clean environment,,extremely pleased More

by bogenesis@yahoo.com
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
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