Bernalson Douze

WORST EXPERIENCE OF ANY CAR DEALERSHIP I HAVE EVER BEEN TO FOR SERVICE! WILL NEVER GO BACK! TO FOR SERVICE! WILL NEVER GO BACK! More

by wep.4171 Verified Customer Verified Customer

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Caylie has been very helpful. She always did an outstanding job each time I needed service for my car. She highly recommended! She always did an outstanding job each time I needed service for my car. She highly recommended! More

by faromy126 Verified Customer Verified Customer

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Take the time out to listen to the customers and make sure the customers are satisfied with the service sure the customers are satisfied with the service More

by otto Verified Customer Verified Customer

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I am writing to commend Service Advisor (SA) Bernalson Douze for his outstanding professionalism and dedication during my recent visit regarding two recalls on my 2022 Jeep Wagoneer. From the moment I arr Douze for his outstanding professionalism and dedication during my recent visit regarding two recalls on my 2022 Jeep Wagoneer. From the moment I arrived at the service department, SA Bernalson demonstrated an impressive level of expertise and a genuine commitment to customer satisfaction. SA Bernalson took the time to clearly explain the recall process and the work that would be performed on my vehicle. He ensured that I was informed every step of the way, addressing all my questions with patience and thoroughness, which I greatly appreciated. Throughout the entire process, SA Bernalson kept me updated on the status of my vehicle and made sure that the service was completed efficiently and to the highest standard. His courteous and proactive communication set him apart, because it was clear that he takes great pride in his work and cares deeply about his customers. Thanks to Bernalson’s efforts, both recalls were handled smoothly and without inconvenience. My confidence in your dealership has only increased as a result of his exemplary service. Employees like Bernalson are a tremendous asset to your team, and I believe his dedication deserves to be recognized. I would not hesitate to recommend your dealership to others, largely due to the positive experience I had working with him. More

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Ben was awesome and took care of my car quickly efficiently and it performs better than before I brought it in. Highly recommend Hollywood Chrysler Dodge Jeep. efficiently and it performs better than before I brought it in. Highly recommend Hollywood Chrysler Dodge Jeep. More

by hancockmedicalsolutions Verified Customer Verified Customer

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Douze and chris were great. They helped me out when i needed it the most. They helped me out when i needed it the most. More

by rebecca.dalton Verified Customer Verified Customer

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Everything went well , clear , organised and efficient Professional, friendly, accurate, care and very helpful Professional, friendly, accurate, care and very helpful More

by mirco.gubellini Verified Customer Verified Customer

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Horrible quality, control, in service I would never recommend anyone to go there for Mechanic work they will not put your car back together. Correctly Leave things unplugged leave nuts bolt loose compl recommend anyone to go there for Mechanic work they will not put your car back together. Correctly Leave things unplugged leave nuts bolt loose complete rip off. More

by LEXLUGO91 Verified Customer Verified Customer

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Good experience It was a good experience and communication was good people were helpful Good communication was good people were helpful Good More

by ckiana22 Verified Customer Verified Customer

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It was okay n very welcoming They where very helpful I'm glad I chose Hollywood Chrysler jeep glad I chose Hollywood Chrysler jeep More

by Laneauyves Verified Customer Verified Customer

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