Bernard Gunn

They were very professional, courteous, and thorough throughout the process of repairing our car in a timely manner throughout the process of repairing our car in a timely manner More

by DELTA283848 Verified Customer Verified Customer

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Faulkner of West Chester has poor management and terrible service staff. I will do everything I can to never use them again!! service staff. I will do everything I can to never use them again!! More

by Gerrry RUFFENACH Verified Customer Verified Customer

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I shouldn’t have got this because I am a dealer but whatever. Here is a good review. whatever. Here is a good review. More

by peteyjb56 Verified Customer Verified Customer

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Took my SUV in for an oil change and filter replacement. The staff was extremely friendly and helpful. I waited for my car instead of dropping it off. The waiting room was spacious and clean with free wifi. The staff was extremely friendly and helpful. I waited for my car instead of dropping it off. The waiting room was spacious and clean with free wifi. Overall it was a great experience and I'll be back for an inspection as well as possibly purchase a truck in the future. More

by dennisb Verified Customer Verified Customer

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This has been the worst experience that we ever endured buying a car. First inform as we signed the papers then we got a call so we couldn’t get Truck because the dealership in New Jersey where it was comi buying a car. First inform as we signed the papers then we got a call so we couldn’t get Truck because the dealership in New Jersey where it was coming from added extra equipment on there that Truck should’ve been ours we signed the papers the dealership then gave us the lower end of a 2025 which we accepted but in all fairness we got screwed. What we should’ve done is tell them they had the deal for the 25 after the.Running boards were adding on.. Then also to find out a date wasn’t even added to the pink slip. We are hoping that isn’t going to be an issue.. Then Last week I texted the sales guy an asked him about the points so we can get running boards on an he replied I’m sure you can call someone.. how nice to help someone.. we should of went to Kerback! But as for the service department they were awesome! More

by DPERRY62.DP Verified Customer Verified Customer

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Just thrilled with the way we were treated by everyone at Faulkner Buick last Thursday. Smooth, straightforward process. Faulkner Buick last Thursday. Smooth, straightforward process. More

by POSITIVELEYANG Verified Customer Verified Customer

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Perry was great at understanding what I was looking for and did he best to accomplish my asks for a vehicle. and did he best to accomplish my asks for a vehicle. More

by MJOLEJAR Verified Customer Verified Customer

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Not upfront and honest. Unhelpful with major known powertrain issues; waits to do fully investigation until you are out of warranty. Unhelpful with major known powertrain issues; waits to do fully investigation until you are out of warranty. More

by DONNAMARIE.MCCORKLE Verified Customer Verified Customer

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Great employees and service! Definitely would use them again if need arises! Our car looks great! Definitely would use them again if need arises! Our car looks great! More

by C9194897 Verified Customer Verified Customer

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Leslie Hurst was efficient and helpful. The parts department found the part I needed right away and they got my car back on the road quickly. The parts department found the part I needed right away and they got my car back on the road quickly. More

by MMBRODOWAY Verified Customer Verified Customer

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