Bernard Gunn
Bernard Gunn at Faulkner Buick GMC West Chester, INC.
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Bernard Gunn | Page 3

Service Manager

Faulkner Buick GMC West Chester, INC.

705 Autopark Blvd.
West Chester, PA 19382

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4.5
81 Reviews

Languages Spoken

English English

4.5

81 Reviews

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81 Reviews of Bernard Gunn

November 29, 2023

Dealership Rating
Employee Rating

Dealer lied about details of vehicle. And then tried to charge us for complimentary oil change. More

by electrogump81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Leslie Hurst, Rusty Miller, Luis Jimenez , Tiffani Wynn

November 23, 2023

Dealership Rating
Employee Rating

Leslie is always helpful and pleasant. She is a big reason i use this dealership More

by PHILIPAULD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leslie Hurst, Rusty Miller, Luis Jimenez , Tiffani Wynn

Nov 29, 2023

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for the wonderful review! Our entire team really appreciates it! Let us know if we can help with anything else!

November 20, 2023

Dealership Rating
Employee Rating

Mr. Gunn and his staff discovered my Tahoe was in need of struts on the front if my car, which I did not know. The car was at Sauder the day before and they advised I needed front brakes and four tires and h More

by TWBICKTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 29, 2023

Faulkner Buick GMC West Chester, INC. responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

November 20, 2023

Dealership Rating
Employee Rating

They are very efficient. Very pleasant people and easy to deal with. Will return again More

by PLAWSON0826
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leslie Hurst, Rusty Miller, Luis Jimenez , Tiffani Wynn

Nov 29, 2023

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

November 18, 2023

Dealership Rating
Employee Rating

Honest and they do excellent work quick and reliable. ? Take all my cars here for years More

by dwhead2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leslie Hurst

Nov 29, 2023

Faulkner Buick GMC West Chester, INC. responded

Thank you for your continued loyalty to our dealership, dwhead. It means a great deal to us that we have earned your business over all these years. Congratulations!

November 17, 2023

Dealership Rating
Employee Rating

I waited in the service area for the oil change . It was done quickly and efficiently More

by DEBBIEPADEN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leslie Hurst, Luis Jimenez

Nov 29, 2023

Faulkner Buick GMC West Chester, INC. responded

We are so glad to hear this, Debbie! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

November 16, 2023

Dealership Rating
Employee Rating

Service was outstanding. I had a complex issue and they took care of it They will take care of you. More

by JCASHNER2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rusty Miller

Nov 29, 2023

Faulkner Buick GMC West Chester, INC. responded

Thank you for trusting us with your vehicle's maintenance needs and making Faulkner Buick GMC of West Chester your shop of choice! We appreciate your business and thank you for taking the time to share your experience at our shop!

November 14, 2023

Dealership Rating
Employee Rating

Brought my car in for a wash, 2 hours later no one told me that it was done! Very unhappy. More

by TOMBAD
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Leslie Hurst

November 12, 2023

Dealership Rating
Employee Rating

They always make you feel like your family at Faulkner. We have bought all our cars there for the last 20 years love this place and the employees thank you for the great service. More

by SWANISL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leslie Hurst, Rusty Miller, Luis Jimenez , Tiffani Wynn

Nov 14, 2023

Faulkner Buick GMC West Chester, INC. responded

We're so glad to hear it! Thank you for the great review, SWANISL! We're always here to help if anything else comes up!

November 09, 2023

Dealership Rating
Employee Rating

Dealership was clean and inviting. Service writer was attentive and friendly. Work was performed quickly More

by brodyjaws
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leslie Hurst, Rusty Miller, Luis Jimenez , Tiffani Wynn

Nov 14, 2023

Faulkner Buick GMC West Chester, INC. responded

We are so glad that you enjoyed the experience and the efforts we have made to make your wait for service as comfortable as possible. Thank you so much for sharing.

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