Bernie Mendez
Bernie Mendez at Mercedes-Benz of Laguna Niguel

Bernie Mendez | Page 10

Internet Sales Manager

Mercedes-Benz of Laguna Niguel

1 Star Dr.
Laguna Niguel, CA 92677

Contact Me
not yet
rated
156 Reviews

Dealership Experience

14 yrs, 7 mos

Industry Experience

21 yrs, 8 mos

Languages Spoken

English English

Spanish Spanish

not yet
rated

156 Reviews

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156 Reviews of Bernie Mendez

May 03, 2016

Dealership Rating
Employee Rating

Bernie Mendez deserves 5 stars. This is the second car we are buying with the help of Bernie Mendez. He listened to our wishes and delivered the car we wanted. He was very straightfo More

by ganna
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
May 03, 2016

Mercedes-Benz of Laguna Niguel responded

Dear Valued Customer, Thank you for this great review and congrats on your second Mercedes-Benz with us! We couldn't be more pleased to read that Bernie has gone above and beyond to ensure your car-buying experiences are great experiences! He's a tremendous asset to us here and we're extremely lucky to have him on our team. Thanks for being a part of the Mercedes-Benz of Laguna Niguel team and we hope you're enjoying your new Mercedes! Regards, John Herrera General Sales Manager

April 25, 2016

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Employee Rating

Fantastic MBLN & Bernie Mendez I highly recommend Bernie Mendez at Mercedes Benz Laguna Niguel if you are in the market for a new car. He is truly a super MB person to deal with. Ri More

by Horgan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 25, 2016

Mercedes-Benz of Laguna Niguel responded

Dear Valued Customer, We're extremely grateful for your 5-star review and we couldn't be more ecstatic to read about your experience with Bernie. We strive to provide our customers with an experience they can't receive anywhere else and we're so proud that Bernie provided just that to you. Learning of our customers’ satisfying experiences puts a smile on our face and we truly hope that you will visit us again in the future! Thank You, John Hererra General Sales Manager

April 19, 2016

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Employee Rating

Bernie Mendez of Mercedes Benz of Laguna Niguel We just bought our car today from Bernie Mendez of Mercedes Benz of Laguna Niguel. He is the BEST car sales rep we have ever dealt with. Mr Bernie More

by Bo Navarro Jr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephen Lim

Apr 19, 2016

Mercedes-Benz of Laguna Niguel responded

Dear Valued Customer, Congrats on your new Mercedes-Benz and thank you for this outstanding review! Bernie is a great member of our team and we're so lucky to have him here. We work really hard to make every experience here a special one and we're truly happy that Bernie managed to do that for you. We really appreciate your feedback and hope to see you back again soon! Sincerely, John Hererra General Sales Manager

April 13, 2016

Dealership Rating

Best car buying service ever Thanks guys for great services I'm very happy with my gla250 your dealership will be highly recommended never been in and out so quick best customer More

by Rcarter041
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ramsay Jerome

Apr 13, 2016

Mercedes-Benz of Laguna Niguel responded

Dear Valued Customer, Thank you for this 5-Star Review! We take pride in making sure our customers have a positive experience and love that you were able to get that from us. We hope you're enjoying your new GLA250 and thank you for choosing Mercedes-Benz of Laguna Niguel. Thank You, David Kim General Sales Manager

April 09, 2016

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Employee Rating

Bernie & Ramsey are the Best! Bernie was so helpful! I came in because I was in a bad situation with an old financed car with a previous not-so-economical deal. I had built up m More

by Kaewynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ramsay Jerome

Apr 11, 2016

Mercedes-Benz of Laguna Niguel responded

Dear Valued Customer, Thank you for choosing Mercedes-Benz of Laguna Niguel and letting us know how we're doing. It makes us extremely proud and happy that your visit with us was an enjoyable one! Bernie and Ramsay are esteemed members who reflect the values of our family! We hope you're enjoying your new vehicle! Thank You, David Kim General Sales Manager

March 12, 2016

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Bernie Mdendez Bernie is extremely accommodating and helpful. The service I received was extremely prompt and professional. Unlike other dealer, they want you to be More

by jnguyen88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 14, 2016

Mercedes-Benz of Laguna Niguel responded

Dear Valued Customer, Wow! Thank you for this great review. We couldn't be luckier to have Bernie on our team, as he's constantly going above and beyond to ensure our customers receive the best service possible. We hope you're enjoying your new GLE 400 and thank you for choosing Mercedes-Benz of Laguna Niguel! Thank You, David Kim General Sales Manager

February 23, 2016

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Best buying process ever I came to Laguna Niguel for an used car in stock. There was almost no wait when I arrived. After a test drive I figured the car I came for wasn't the More

by lawrenceyang26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 23, 2016

Mercedes-Benz of Laguna Niguel responded

HI Lawrence, We appreciate you taking the time to leave this thoughtful review. Bernie s a valued member of our team over here at Mercedes-Benz of Laguna Niguel and we're thrilled to hear he was able to take such great care of you. Enjoy your new vehicle and we hope to see you again! Thank You, David Kim General Sales Manager

February 18, 2016

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Really is 5-star service! I was online searching for a certified used Mercedes-Benz. MB of Laguna Niguel captures your phone number and calls you to make an appointment to see More

by DrM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 19, 2016

Mercedes-Benz of Laguna Niguel responded

Dear Valued Customer, We're elated to hear about your recent experience. The satisfaction of our customers is of the utmost importance to us and we're pleased to hear that is what you received. Thank you for choosing Mercedes-Benz of Laguna Niguel and we look forward to serving you again soon. Thank You, David Kim General Sales Manager

January 18, 2016

Dealership Rating

Bernie Mendez Internet Sales Manager is GREAT! Bernie Mendez, internet sales manager did a terrific job of getting me the exact car I wanted - an AMG GTS. He helped me through the ordering process More

by AMG GTS John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 19, 2016

Mercedes-Benz of Laguna Niguel responded

Hi John, Congratulations on your new AMG GTS! That's hands down one of the most amazing cars ever built, and I'm pleased to hear that you had a 5 Star buying Experience with us. We appreciate your business and look forward to assisting you with all your future Mercedes-Benz needs. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

January 10, 2016

Dealership Rating
Employee Rating

GREAT BUYING EXPERIENCE! I had the best buying experience at MB Laguna Niguel! Bernie Mendez was the one who helped me get my dream car.I was looking for a pre-owned car but More

by jforce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ramsay Jerome

Jan 11, 2016

Mercedes-Benz of Laguna Niguel responded

Hi Jforce, Thank you for your feedback and for giving us the opportunity to assist you. I'm pleased to hear that you had a 5-Star experience with Bernie and our dealership, and we look forward to assisting you with all your future Mercedes-Benz needs. Congratulations! Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

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