Bernie Mendez
Bernie Mendez at Mercedes-Benz of Laguna Niguel

Bernie Mendez | Page 9

Internet Sales Manager

Mercedes-Benz of Laguna Niguel

1 Star Dr.
Laguna Niguel, CA 92677

Contact Me
not yet
rated
156 Reviews

Dealership Experience

14 yrs, 7 mos

Industry Experience

21 yrs, 8 mos

Languages Spoken

English English

Spanish Spanish

not yet
rated

156 Reviews

Write a Review

156 Reviews of Bernie Mendez

October 04, 2016

Dealership Rating
Employee Rating

Great experience. Wonderful selection. Very helpful sales team. Working with Bernie Mendez was a great experience. Lovely dealership with impressive vehicle selection and we negotiated a gr More

by Sally Schoeffel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 11, 2016

Mercedes-Benz of Laguna Niguel responded

Hi Sally, Thank you for taking the time to share your feedback with our team. I'm so pleased to hear that you had a great experience working with Bernie. If any questions arise, please don't hesitate to contact us. Rebecca Rice Guest Relations Manger

September 29, 2016

Dealership Rating
Employee Rating

Bernie Mendez One of the BEST in customer service Bernie has a strong conviction to the products! He knows how to make a customer leave happy. I would recommend this man to others. Dealership is wond More

by Kathy Kassimis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ramsay Jerome

Sep 30, 2016

Mercedes-Benz of Laguna Niguel responded

Thank you for sharing your feedback! I'm so pleased to hear that Bernie took excellent care of you during your visit. If any questions arise, please don't hesitate to contact us. - Rebecca Rice, Guest Relations Manager

September 16, 2016

Dealership Rating
Employee Rating

Excellent experience Bernie Mendez is a superb knowledgeable salesman who will work his tail off to find you the vehicle you desire at the best possible price. Truly an as More

by Jp100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ali Hashemi, Scott Parry

Sep 26, 2016

Mercedes-Benz of Laguna Niguel responded

Thank you for sharing your feedback with us! I'm very happy to hear that Bernie took excellent care of you and helped you find the perfect vehicle for your needs! If any questions arise, please don't hesitate to contact us. - Rebecca Rice, Guest Relations Manager

August 19, 2016

Dealership Rating
Employee Rating

5 Star Treatment! Loved working with Bernie Mendez, Wonderful, stress free experience! Visited two other dealerships and will never go back. Ridiculous haggling, textin More

by lovemyMBbyDC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

July 08, 2016

Dealership Rating
Employee Rating

Awesome experience Bernie Mendez was a great person to deal with. This dealership is very honest and professional. It was such a pleasant contrast to the usual buying ex More

by Happy camper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 11, 2016

Mercedes-Benz of Laguna Niguel responded

We're extremely grateful for this review and ecstatic to hear that Bernie did a great job during your visit. He's constantly making sure that our customers drive home happy! Please know how much we appreciate you choosing us and should you ever have any questions, please don't hesitate to ask us or Bernie! Regards, John Herrera General Sales Manager

July 05, 2016

Dealership Rating
Employee Rating

Bernie Mendez, Internet Sales Manager, is Outstanding! We have bought several vehicles from this dealership over the past 12 years, In the process, we have dealt with a number of sales professionals. But More

by Henry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jane Choi

Jul 05, 2016

Mercedes-Benz of Laguna Niguel responded

Hi Henry, Wow! Thank you for this awesome review and for your continued support! Your loyalty has not gone unnoticed. It's a pleasure to see that Bernie and Jane made your most recent experience a memorable one. Thank you for being a part of our MBLN family and as always, please don't hesitate to ask, should you ever have any questions. Regards, John Herrera General Sales Manager

June 30, 2016

Dealership Rating
Employee Rating

Great experience purchasing my first new car! Bernie is really helpful and I had a great experience purchasing my new GLC. Everything went through smoothly. It is really a well organized dealershi More

by Yan Zhu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 30, 2016

Mercedes-Benz of Laguna Niguel responded

Dear Yan, Thank you for this positive review! We couldn't be more pleased to hear that Todd and Brian went above and beyond to make sure your car-buying experience went smoothly. Congrats on your new GLC and should you ever have any questions, please don't hesitate to ask! Regards, John Herrera General Sales Manager

June 14, 2016

Dealership Rating
Employee Rating

Excellent quality of service Thank you for the excellent and comfortable process in choosing a car to leasing it. Your Agent Bernie Mendez was present, helpful and knowledgeble More

by Ann
Customer Service
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Stephen Lim

Jun 14, 2016

Mercedes-Benz of Laguna Niguel responded

Hi Ann, We want you to know how much we value your generous 5-star review! We strive to provide our customers with an experience they can't receive anywhere else and we're so proud that Bernie provided just that to you. We couldn't be more grateful for your loyalty and we look forward to many more years together! Regards, John Herrera General Sales Manager

May 25, 2016

Dealership Rating
Employee Rating

Best sales experience ever. Seriously, the whole staff were amazing. I would like to reserve special praise for my sales manager Bernie Mendez , Gary the used car manager, Jane f More

by Moh H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gary Casey, Jane Choi

Jun 01, 2016

Mercedes-Benz of Laguna Niguel responded

Dear Valued Customer, We cannot thank you enough for your thoughtful comments on our dealership and we're overjoyed that Bernie, Gary, Jane and Mallorie all took such good care of you and made your experience so quick and painless! It's moments like these that make us so proud. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Regards, John Herrera General Sales Manager

May 19, 2016

Dealership Rating
Employee Rating

Best Dealership and Bernie Mendez is Awesome!! I bought my first car and was a little nervous.... Bernie Mendez was super helpful and walked me through everything. It was such a good experience. More

by Cm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 19, 2016

Mercedes-Benz of Laguna Niguel responded

Dear Valued Customer, We want you to know how much we value your generous 5-star review! We strive to provide our customers with an experience they can't receive anywhere else and we're so proud that Bernie provided just that to you. We couldn't be more grateful for your loyalty and we look forward to many more years together! Regards, John Herrera General Sales Manager

...
9
...

Dealership Inventory (739 Vehicles)

new 2026 Mercedes-Benz Sprinter 2500 car, priced at $63,157
2026 Mercedes-Benz Sprinter 2500
new
Arctic+White exterior
Automatic
Rear-wheel Drive
new 2026 Mercedes-Benz Sprinter 2500 car, priced at $59,607
2026 Mercedes-Benz Sprinter 2500
new
Arctic+White exterior
Automatic
Rear-wheel Drive
used 2022 Kia K5 car, priced at $17,853
2022 Kia K5
used
Wolf Gray exterior
Automatic
Front-wheel Drive
new 2026 Mercedes-Benz CLE 450 car, priced at $87,655
2026 Mercedes-Benz CLE 450
new
MANUFAKTUR exclusive graphite exterior
Automatic
All-wheel Drive
new 2026 Mercedes-Benz C-Class car, priced at $51,655
2026 Mercedes-Benz C-Class
new
Polar White exterior
Automatic
Rear-wheel Drive
new 2026 Mercedes-Benz C-Class car, priced at $51,485
2026 Mercedes-Benz C-Class
new
Polar White exterior
Automatic
Rear-wheel Drive