Bernie Mendez | Page 11

Fast and easy experience! My experience at MB of LN was great. I was greeted as soon as I walked in. I was assigned to Bernie Mendez which he was very helpful in understanding My experience at MB of LN was great. I was greeted as soon as I walked in. I was assigned to Bernie Mendez which he was very helpful in understanding what I was looking for. Bernie was able to answer all my questions and concerns. He was able to explain differences in car models. I know car buying can be frustrating but at MB it was quick and easy, I was shocked at how fast the process was. I recommend MB of LN to anyone looking to buy a new car. More

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Best Mercedes-Benz Dealer Bernie helped us twice in leasing brand-new E350. Bernie is the best!!! Bernie is straightforward, no-nonsense and gave us the best deal straight. Nev Bernie helped us twice in leasing brand-new E350. Bernie is the best!!! Bernie is straightforward, no-nonsense and gave us the best deal straight. Never attempted to trick us to add anything unnecessary. He is patient in answering all of our questions and also efficient to get us the car we want. We highly recommend Bernie. More

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My best experience ever in buying a car. Thank you Bernie I communicated with Bernie and he was responsive and clear. When I arrived at the dealership, all I had to do is sign and drive. Bernie made my husban I communicated with Bernie and he was responsive and clear. When I arrived at the dealership, all I had to do is sign and drive. Bernie made my husband and I feel like family and He has earned my business for life. Mercedes Benz of Laguna Niguel is an amazing facility with great people. I will recommend Bernie to all my family and friends. Thank you Bernie!!! More

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Highly Recommend MBLN My purchasing experience at MBLN was an exercise in patience for Bernie Mendez and Dustin Norman. Why? Because I test drove the CLA in late 2013, bu My purchasing experience at MBLN was an exercise in patience for Bernie Mendez and Dustin Norman. Why? Because I test drove the CLA in late 2013, but didn't actually buy until last Thursday (10/22/15)! Yes, they had to wait two LONG years to get my business. I started out with Bernie back in 2013 then Dustin in 2014 and I worked closely with both of them this year to not only find my elusive car, (I had a ton of specifications that I HAD to have on my car) but to negotiate the price as well. I did it all online with them ahead of time. They were there for me every step of the way and despite how picky and difficult I am as a customer they never faltered. This past Thursday when I went in to sign all of the paperwork Bernie made it so easy. It was quick and painless, two words I never thought I'd use when describing what it's like to buy a new car. Bernie was patient and friendly through the whole process, as was Dustin (I worked with Dustin a lot-----he is GREAT). Thank you, gentlemen, for managing to give me a car buying experience that redefined the car buying experience for me---a seemingly impossible feat. Well done. More

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Thank you! Bernie Mendez is professional, patient and will work with you and your needs. I am very happy to say it was pretty painless and I drove home my new M Bernie Mendez is professional, patient and will work with you and your needs. I am very happy to say it was pretty painless and I drove home my new MBZ a few hours after meeting. :) He and Mercedes-Benz of Laguna Niguel are highly recommended, they will not disappoint. Grace Shaver San Juan Capistrano, CA More

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Great Experience We came to this dealership as they were the ones with the car we wanted. No one in San Diego County could get it for us. We worked with Bernie Mende We came to this dealership as they were the ones with the car we wanted. No one in San Diego County could get it for us. We worked with Bernie Mendez and it was a pleasant experience. He was professional, knowledgeable and had a good sense of humor - something we all need when you are purchasing an automobile as it can be an ordeal. Want to thank him and Steve Lim for making it as pleasant as it could possibly be. More

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Wonderful experience!!! My visit to the dealer is great, Bernie is a really good salesman, he help me a lot. He is professional and friendly, also very knowledgeable and neve My visit to the dealer is great, Bernie is a really good salesman, he help me a lot. He is professional and friendly, also very knowledgeable and never pushy just for a car sale. I was fortunate to have Bernie. Thank you! Bernie, you are the best!! More

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Wonderful experience My visit to this dealership was amazing Bernie Mendez was my salesman and he was amazing! His customer service and knowledge of the car I was looking My visit to this dealership was amazing Bernie Mendez was my salesman and he was amazing! His customer service and knowledge of the car I was looking at and wanted was more than enough. Iam also in sale's in a high end Boutique so I value customer service to the highest standard, this will be my dealership from now on and I will recommend my client's to this dealership. More

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Very nice internet sale staff. Sales guys are excellent and friendly. It could have been 5 star if we had better service from finance. It was disappointing that finance staff didn't Sales guys are excellent and friendly. It could have been 5 star if we had better service from finance. It was disappointing that finance staff didn't care about customer other than trying to sell extra packages. More

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Great buying experience from Bernie After getting frustrated with the arrogance of the local BMW dealership I decided to stop in MBLN to see what they had and how I would be treated, thi After getting frustrated with the arrogance of the local BMW dealership I decided to stop in MBLN to see what they had and how I would be treated, this is now the 5th vehicle I have purchased from them. Bernie Mendez is my go-to guy, he is straight-forward to deal with and always has a great attitude. Additionally, the Service Department here is unmatched. Within seconds of pulling up someone is there to help you, as well as have your loaner car ready. These people know how to take care of their customers, it's like the Four Seasons of car dealerships! Mike H More

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