Bernie Mendez | Page 2
Internet Sales Manager
Mercedes-Benz of Laguna Niguel
1 Star Dr.
Laguna Niguel, CA 92677
Dealership Experience
14 yrs, 7 mos
Industry Experience
21 yrs, 8 mos
Languages Spoken
English
Spanish
156 Reviews
Write a Review156 Reviews of Bernie Mendez
May 28, 2023
I had the best buying experience with Bernie Mendez! He knew the car I was looking for and called me when they had it right away. He is so knowledgeable and the nicest salesman. I have bought cars from He knew the car I was looking for and called me when they had it right away. He is so knowledgeable and the nicest salesman. I have bought cars from him the past few years, he is the best! More
May 04, 2023
“VIP TREATMENT” is the best way to describe My first experience purchasing My car after leasing it, as I’ve always either purchased a Car outright or returned it at or near the end of the lease period f experience purchasing My car after leasing it, as I’ve always either purchased a Car outright or returned it at or near the end of the lease period for another.Tomas & Anya were awesome at getting Me the info I needed & setting Me up with Bernie Mendez to handle the “nuts & bolts” of all the paperwork & getting things done in an expeditious timeframe. He was very professional, knowledgeable, personable & amiable & made sure I got everything done to complete the lease buyout, including all DMV paperwork & sales tax, which I would’ve had to take care of Myself if I had just paid it off through MBFS as advised. I had leased My Mercedes from another dealer prior to moving here 4 years ago & MBLN has been Our go to for all Our vehicle needs since. They really made the whole process easy & painless & made sure My car was safety checked while I did the paperwork & washed it! I highly recommend the entire MBLN team without reservation & will continue to buy & service all Our vehicles there. Thank You Bernie, Anya, Tomas & Your team for making things so easy! More
Other Employees Tagged: Anya, Tomas & Amir
June 14, 2022
this place sales vehicles with msrp no mark up whatsoever. the sale man helped me was very nice too. his name is Bernie Mendez. however i think others would be helpful too just because the way the whatsoever. the sale man helped me was very nice too. his name is Bernie Mendez. however i think others would be helpful too just because the way they treated me More
Other Employees Tagged: Reza Etemad
May 19, 2022
ASM, Cesar Romo, did great! However, I have some issues with the CPO “Certification” process and wonder what was actually done? My service issue should have been part of the CPO However, I have some issues with the CPO “Certification” process and wonder what was actually done? My service issue should have been part of the CPO Certification, but somehow I had to pay $350 for this apparent oversight only 4300 miles after paying cash for the vehicle and the extended CPO Warranty. The dealer did pay half on paper, but I shouldn’t have had to pay the other half, as it was checked off on the CPO itemized customer certification. 🤔 More
Other Employees Tagged: Ramsey Jerome (F & I Manager) did a great job with my purchase and extension of my CPO Warranty. Ramsey is now with FJ in Newport Beach.
April 29, 2022
Bernie Mendez, Sales Department is Fantastic. Bernie has assisted me for years with several purchases. He is professional, likable, and responsive. I would not buy a car from anyone else. Bernie has assisted me for years with several purchases. He is professional, likable, and responsive. I would not buy a car from anyone else. More
March 11, 2022
Very friendly people; from the front desk lady to the salesperson, to the finance staff. This was our second purchase from this dealership. We always start with them, even though we live in San Diego. salesperson, to the finance staff. This was our second purchase from this dealership. We always start with them, even though we live in San Diego. Bernie Mendez is a jewel. No haggling. We felt very comfortable working with him. Highly recommend you ask for him when considering buying your next Mercedes Benz. Reza Etemad, the finance officer is amazing. Very professional, honest, quick, and to the point. He explained every detail before asking for the signatures. Overall, it was a Five Star experience at 1 Stare Drive More
Other Employees Tagged: Reza Etemad
January 10, 2022
Always responsive. Every time I go for service, I am quickly greeted by a service person who learns what I need and speedily helps me. I even go in to have my tire pressure adjusted and rbey whisk my ca quickly greeted by a service person who learns what I need and speedily helps me. I even go in to have my tire pressure adjusted and rbey whisk my car away and have it back in 10 minutes. Last time I was in, I had a slow leaking tire, one id replaced 5 months before. My service technician gave me a cost of $420 and it would take about 2 hours if I wanted to wait. I chose to wait and when he came and got me after only one hour fifteen minutes (underpromise/overdeliver) he had checked my tire warranty and I was only responsible to pay for the labor, $74! I was very happy with that. These guys run an efficient, friendly business. More
Other Employees Tagged: MBLN CustomerService , Candace Eckart, Cory McCombs
January 06, 2022
Last evening I purchased a 2022 AMG E 53 from MB Laguna Niguel. It was one of the smallest car acquisitions I have ever made. 100% complete satisfaction. They actually delivered the vehicle to me. ThankY Niguel. It was one of the smallest car acquisitions I have ever made. 100% complete satisfaction. They actually delivered the vehicle to me. ThankYou Anya and Bernie. More
December 24, 2021
I’ve bought 5 cars from this dealer, and have been pleased every time. The salesman, Bernie Mendez, is attentive without being overbearing, and truly listens. Their service department with Cesar Rom pleased every time. The salesman, Bernie Mendez, is attentive without being overbearing, and truly listens. Their service department with Cesar Romo is also top notch. More
Other Employees Tagged: Cesar Romo
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