Bert Dutcher | Page 10

Exceptional customer service! Everyone at Rizza made us feel as though we were important to them and valued our decision to possibly purchase from them. Marco was amazing! Everyone at Rizza made us feel as though we were important to them and valued our decision to possibly purchase from them. Marco was amazing! More

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Excellent customer service with attention Mark the salesman was most concerned with my wants and needs and did what I thought was his best to help me make the right decision Mark the salesman was most concerned with my wants and needs and did what I thought was his best to help me make the right decision More

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Very pleasant expierence We are delighted with our purchase of a 2018 GMC Sierra. Our sales person was Joe Volturo, he was very friendly right from the start. He was very prof We are delighted with our purchase of a 2018 GMC Sierra. Our sales person was Joe Volturo, he was very friendly right from the start. He was very professional and helpful, answered all of our questions. He was willing to help in any way he possibly could. More

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Great customer service but wait time was too long! I went in today to have a 2013 Buick LaCrosse serviced. I owned that car 5 years and decided to purchase a new car today. While the customer service I went in today to have a 2013 Buick LaCrosse serviced. I owned that car 5 years and decided to purchase a new car today. While the customer service was excellent, I felt the wait time could’ve been cut down some. I arrived at 9am for my service appointment and waited 1.5 hours just to hear what was wrong with the car. After finding out what was wrong I was faced with the decision to either keep the Lacrosse or buy something else. I decided on the latter. My salesman, Mark Hoover, was excellent and I have no complaints there. But the wait time was extremely long. I didn’t leave the dealership until almost 4pm. I know buying a car is a lengthy process but in my experiences with purchasing vehicles I’ve never had such a long wait time. If the wait time was shorter this would’ve been a 5 star rating. More

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Smooth, easy, and enjoyable leasing experience! Smooth, easy, and enjoyable leasing experience. Coach Marty was knowledgeable, very helpful, and to the point. If you are in the market for a car, s Smooth, easy, and enjoyable leasing experience. Coach Marty was knowledgeable, very helpful, and to the point. If you are in the market for a car, swing by Rizza and ask for Coach Marty. More

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Lease Of 2018 Acadia Above and Beyond This has been my go to dealership for 10 years from sales to service to financing you could not ask for a better group of people. Everyone is so court This has been my go to dealership for 10 years from sales to service to financing you could not ask for a better group of people. Everyone is so courteous and there is never all this back and fourth to try and get the deal done. I told Larry Papp (Sales Representative) where I wanted to be as far as payment and the deal was done. Bert Dutcher in finance was very informative and answered all my questions since this was my first lease. Service at this dealership they are at the top of there game my last couple of service appointments I had were with Danielle O'Connor she is the best always helpful letting me know progress of my car and never trying to push extra service on you always having a loaner ready for me if needed. My last visit this past Saturday was with John Howard very pleasant and made the check-in very seamless I was bringing my Cady in for service drove home in a new car. Love service. Larry thanks so much for everything making the dentist now the place I don't really enjoy going to. LOVE YOU GUYS!!!!!!! More

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