Bert Dutcher
Bert Dutcher at Rizza Cadillac Buick GMC
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Bert Dutcher | Page 9

Finance Manager

Rizza Cadillac Buick GMC

8425 West 159th Street
Tinley Park, IL 60477

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4.5
96 Reviews
4.5

96 Reviews

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96 Reviews of Bert Dutcher

November 27, 2019

Dealership Rating
Employee Rating

Wonderful They worked hard on getting the car ready. They were good to work with. Very friendly and out going. They knew the car and gave me a far deal More

by JMN635151
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jim Allegretti, Christian Hernandez

Nov 27, 2019

Rizza Cadillac Buick GMC responded

Thank you so much for taking the time to write this review. I'm very happy to hear that our team worked hard on your purchase and were friendly & outgoing. Congratulations on the new vehicle! If you have any further needs, do not hesitate to stop by for a visit. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 05, 2018

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Employee Rating

Recall and Cabin Air Filter I went in for a recall and decided to do my cabin air filter since the car was going to be at the shop either way. The service was quick for what I ne More

by torres0125
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Roy Sommerfeld, Mark Hoover, Joe Volturo , Marcelino Alfaro, Tyler Eubanks, Joe Gonzalez, Josh Jansky, Adam Jung, Marty “Coach” Nowak

Dec 06, 2018

Rizza Cadillac Buick GMC responded

Thanks for your outstanding review! We're glad to hear that our team was quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

September 22, 2018

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Employee Rating

the coach came thru Marty Nowak the coach came thru he got Jim involved to make sure we were getting the best deal. nice bunch of guys hard to believe they are car sa More

by Don D
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Allegretti, Mo Almasri

Sep 25, 2018

Rizza Cadillac Buick GMC responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 11, 2018

Dealership Rating
Employee Rating

Great experience It was a wonderful experience. Joe worked with me until I got exactly what I wanted and stayed with me through it all. I would refer him to family an More

by Janie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Dan Choi , Joe Ceplecha

Jun 12, 2018

Rizza Cadillac Buick GMC responded

Thank you so much for your feedback and congratulations on your purchase, Janie. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Joe and please let us know if we can ever help you in the future. Be well, Josh Jansky- Business Development Manager- jjansky@rizza.com

June 11, 2018

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Employee Rating

Helpful and knowlegable staff My sales rep,Marcelino Alfaro,made the leasing of my 2018 CTS seamless. His product knowledge and attention to detail was unmatched. I was able to pul More

by Rzqvls2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Marcelino Alfaro, Can’t recall the name of sales mgr...rate him also 5 stars

Jun 12, 2018

Rizza Cadillac Buick GMC responded

Reviews like this are truly a pleasure to read! Marcelino is an invaluable asset and we appreciate everything that he did to make your lease experience memorable. I’ll be sure to pass on your compliments and we encourage you to call or stop by if there is anything else that we can do for you. Be well, Josh Jansky- Business Development Manager- jjansky@rizza.com

May 27, 2018

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Employee Rating

Salesman was excellent This is the second car we bought through Mark Hoover. He worked to find us the best deal. Friendly, courteous and knowledgeable. Appreciate his pai More

by GMC OWNER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mark Hoover

May 29, 2018

Rizza Cadillac Buick GMC responded

Thank you for your feedback. Mark is truly an invaluable asset and we appreciate everything that he does. We will be sure to pass on your very kind compliments and we encourage you to stop by if there is anything else that we can do for you. Best, Josh Jansky- Business Development Manager- jjansky@rizza.com

May 22, 2018

Dealership Rating
Employee Rating

Wonderful Sales and Mgmt Team We were very happy with our sales process, and the team that helped us was wonderful. I am only regretting not spending more time looking at the feat More

by Anna987
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mark Hoover , Jim Allegretti

May 24, 2018

Rizza Cadillac Buick GMC responded

Thank you for the feedback! We are happy to hear of your positive experience at Rizza Cadillac Buick GMC, and we are grateful you chose us for your automotive needs. We look forward to serving you again in the future! Best, Josh Jansky- Business Development Manager- jjansky@rizza.com

April 25, 2018

Dealership Rating
Employee Rating

Great Experience! Our Salesman Marty also known as "Coach" was friendly, personable and professional. He was sincerely interested in our needs and expectations and was More

by Bob and Debbie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Marty “Coach” Nowak, Marty Nowak

Apr 27, 2018

Rizza Cadillac Buick GMC responded

Thank you for this great feedback. Marty is an asset to Rizza Cadillac Buick GMC, and it is amazing to hear he impressed you by providing professional service. Thank you for your recommendations. Best, Josh Jansky- Business Development Manager- jjansky@rizza.com

April 11, 2018

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Employee Rating

He’s absolutely brilliant and Totally comitted Joe was amazing and did such a good job explaining and making what seemed complicated rather easy. Hard worker and the sort of fellow you should be pr More

by Badboy1989
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Joe Volturo

Apr 12, 2018

Rizza Cadillac Buick GMC responded

Thank you for this wonderful review. Joe is truly an invaluable asset and we appreciate everything that he does. We will be sure to pass on your very kind compliments and we encourage you to stop by if there is anything else that we can do for you. Best, Josh Jansky- Business Development Manager- jjansky@rizza.com

March 15, 2018

Dealership Rating
Employee Rating

Excellent Service!!! I am not big on reviews but the service I received at Rizza GMC was top notch. I have to thank Marty and David for the great service. I got a great More

by Nick86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: David Casino, Marty Nowak

Mar 16, 2018

Rizza Cadillac Buick GMC responded

Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service and it’s encouraging to know Marty, David, and Bert were able to show you our dedicated and personalized service. Don't hesitate to reach out if you have any further questions or needs. Warm regards, Josh Jansky- Business Development Manager- jjansky@rizza.com

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