Beth Smith | Page 5

I brought my 2019 Audi Q5 in for a real land had an oil change and tire rotation too friendly staff including Beth and Kari and I was able to rent a car to run some errands with unexpectedly which was grea change and tire rotation too friendly staff including Beth and Kari and I was able to rent a car to run some errands with unexpectedly which was great upon my return Andrew offered to help transfer my packages from rental car to my car. Customer service is top notch! More

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Great service throughout the repair process. Easy online schedule and text updates for quote and status. Easy online schedule and text updates for quote and status. More

by chris_pawlak Verified Customer Verified Customer

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Clean shop, friendly staff, great place for me to work from while waiting. Time frame was reasonable and I was called when the work was complete. from while waiting. Time frame was reasonable and I was called when the work was complete. More

by JKINAHAN Verified Customer Verified Customer

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They were very professional and super helpful with my vehicle. They did a great full inspection and found other issues that needed to be fixed for me. vehicle. They did a great full inspection and found other issues that needed to be fixed for me. More

by emily_shay Verified Customer Verified Customer

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Never washed the car and if they did it was just sprayed down. Dented the door. down. Dented the door. More

by stevemark2 Verified Customer Verified Customer

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Recent service visit was incredible. I was treated like a VIP and given a private empy office to work from which was amazing, Elizabeth was incredible at scheduling and keeping me poste I was treated like a VIP and given a private empy office to work from which was amazing, Elizabeth was incredible at scheduling and keeping me posted, the car was serviced perfectly, on time and washed for me. I did not want to leave when it was done! And the view of the convertible Audi all morning certainly got me thinking........... More

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update on my previous email. I spoke with Beth Smith, my service department rep. She assured me of followup with the technician that serviced my 2018 Audi Q5 , expressed apology I spoke with Beth Smith, my service department rep. She assured me of followup with the technician that serviced my 2018 Audi Q5 , expressed apology and offered a free tire rotation on my next visit. I am satisfied with t how hey addressed the matter. Please disregard my negative review earlier this afternoon. Regards, JDB More

by RICK@THEDEBOERS Verified Customer Verified Customer

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I’m extremely satisfied with your entire dealership, sales and service departments. Beth in service went over and above helping and getting the service work completed. Thank you very much. sales and service departments. Beth in service went over and above helping and getting the service work completed. Thank you very much. More

by wm.boodt Verified Customer Verified Customer

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Beth was very helpful and informative. Kept me updated regularly with progress dealing with the warranty company. Kept me updated regularly with progress dealing with the warranty company. More

by LEHMANRACHEL Verified Customer Verified Customer

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Very clean, service area, all the people are very nice. Also the waiting area is pleasant. Sometimes they even wash my car for free,that is a very nice perk. I believe everyone has always been honest with Also the waiting area is pleasant. Sometimes they even wash my car for free,that is a very nice perk. I believe everyone has always been honest with me. This is a very good dealership. Thanks Wayne 😊 More

by Wayne Bahr Verified Customer Verified Customer

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