Betty McKnight

So pleased with this dealer - working with Michelle in sales for two 2025 BMWs was wonderful, and we enjoyed working with Mark and Betty as well. Service is efficient and communicates well with great wor sales for two 2025 BMWs was wonderful, and we enjoyed working with Mark and Betty as well. Service is efficient and communicates well with great work done on the vehicles. Thank you! More

by cmackert Verified Customer Verified Customer

Report | Print

I really enjoyed the service today. The staffs were very welcoming and nice. Thank you The staffs were very welcoming and nice. Thank you More

by Sidik Abubakar Verified Customer Verified Customer

Report | Print

Tanner was great! The process was smooth and easy and he answered all the questions I had with clarity. The process was smooth and easy and he answered all the questions I had with clarity. More

by KATECALLA6 Verified Customer Verified Customer

Report | Print

Love working with these guys! They are always timely, professional, and helpful! Very happy with the staff and their attention to detail. They are always timely, professional, and helpful! Very happy with the staff and their attention to detail. More

by CSAUDER Verified Customer Verified Customer

Report | Print

A good friend recommended BMW of Akron and specifically Eric Eisenhart as our sales representative. We are first time BMW owners and relied heavily on Eric’s knowledge and patience. He walked us through o Eric Eisenhart as our sales representative. We are first time BMW owners and relied heavily on Eric’s knowledge and patience. He walked us through our build list, took us on a road test, and made the final decision to purchase our X5 a simple choice. It would take approximately one months for the vehicle to arrive. After we left, they were able to find our exact vehicle at a dealership outside Ohio. Had it not been for the snow storm of the century, it would’ve gotten here sooner. The car is amazing….well done BMW. All personnel at the Akron store are top shelf. We look forward to a lasting relationship. Once again, major kudos to Eric Eisenhart and thank you. More

Report | Print

Have bought 4 x series from this dealer over 15 years. Always professional and responsive. Services. Have always been top notch. Always professional and responsive. Services. Have always been top notch. More

by dthomas.1 Verified Customer Verified Customer

Report | Print

My salesman was incredible, David Vinson. He didn't pressure me or anything. He found 2 models that I loved and you had in stock. I have been looking for about 6 months but my usual dealer, C He didn't pressure me or anything. He found 2 models that I loved and you had in stock. I have been looking for about 6 months but my usual dealer, Classic BMW, didn't have anything appealing and Cleveland BMW flat out ignored my request after I drove there in the snow on New Year's Eve to look at a CPO they had. David sent me videos and answered every question I had about the 2 models you had and even communicated after I took delivery. I was impressed with your dealership and it was worth the drive. More

by shanesnuffer84 Verified Customer Verified Customer

Report | Print

From the moment I walked into the dealership I was treated professionally. The sales team listened to my needs and got me into the perfect car based on those needs. I highly recommend this dealership. treated professionally. The sales team listened to my needs and got me into the perfect car based on those needs. I highly recommend this dealership. More

by GLIDDTL2 Verified Customer Verified Customer

Report | Print

Tanner was an extremely helpful representative and truly went above and beyond during my buying experience. He made the process smooth and positive. That said, my experience with the warranty presentatio went above and beyond during my buying experience. He made the process smooth and positive. That said, my experience with the warranty presentation was less favorable. I felt the finance portion was somewhat exaggerated and came across as more sales-driven than informative, which made me uncomfortable. Additionally, while the car was detailed prior to delivery, there were still a few small areas that were not fully cleaned and were things I easily addressed myself once I got home. More

by Wineoclock921 Verified Customer Verified Customer

Report | Print

Courteous and customer service focused! Appreciate the quick responses to questions and follow-ups to make sure I am getting along fine. Appreciate the quick responses to questions and follow-ups to make sure I am getting along fine. More

by MJJANIS66 Verified Customer Verified Customer

Report | Print