Beverly Rhoads | Page 42

Vibration They finally resolved a tire vibration problem I had on a new Buick. Car was bought at Parsons Buick they sold to Stevens. They tried once to resolv They finally resolved a tire vibration problem I had on a new Buick. Car was bought at Parsons Buick they sold to Stevens. They tried once to resolve problem , Scranton’s tried once and on the second service appointment fixed it . More

by GRACEWSKI Verified Customer Verified Customer

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Buick Cascada repair Love the folks at Scranton who always do a great job and are a pleasure to deal with. We have three Buicks ( have had 12 Buicks) and service them all Love the folks at Scranton who always do a great job and are a pleasure to deal with. We have three Buicks ( have had 12 Buicks) and service them all here. More

by Dennis House Verified Customer Verified Customer

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Went above and beyond Even though free fob insurance program was cancelled they honored the previous commitments. They were willing to listen and resolve the program to my Even though free fob insurance program was cancelled they honored the previous commitments. They were willing to listen and resolve the program to my satisfaction. More

by MMRUGY Verified Customer Verified Customer

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Repair My driver side window was unable to move up or down( it was in the half down position) and we were leaving to travel to Cape Cod.....in and fixed in n My driver side window was unable to move up or down( it was in the half down position) and we were leaving to travel to Cape Cod.....in and fixed in no time at all...Thank you. More

by Hank3510 Verified Customer Verified Customer

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Professional Every visit and phone call was met professionally by all the representatives that I listed. I would recommend dealing with this dealership to anyone i Every visit and phone call was met professionally by all the representatives that I listed. I would recommend dealing with this dealership to anyone inquiring about where to shop. More

by kjelbe Verified Customer Verified Customer

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Led on in mult incorrect directions At first was that led something was covered then called and said I didn’t have extended warranty. When I explained and proved I did he said “oh then i At first was that led something was covered then called and said I didn’t have extended warranty. When I explained and proved I did he said “oh then it’s covered” then two days later called and said he was again mistaken. Also oil change was supposed to be done and wasn’t. More

by Lilly38381 Verified Customer Verified Customer

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Best Team Anywhere I have been buying n servicing cars from Scranton Motors for over 15 years. I wouldn’t go anywhere else!!!! The sales n service departments are profe I have been buying n servicing cars from Scranton Motors for over 15 years. I wouldn’t go anywhere else!!!! The sales n service departments are professional n friendly Always!!! More

by Momma C Verified Customer Verified Customer

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Cadillac maintenance Very efficient and froendly I have always been a fan of Scranton's service Dept. I haven't purchased from them since I bought a car for my son in Very efficient and froendly I have always been a fan of Scranton's service Dept. I haven't purchased from them since I bought a car for my son in RI and there was a mix up in the title on Scranton's part and they grew impatient with my son when they were the ones who screwed up the title making it impossible for him to license vehicle on his own More

by lipsix Verified Customer Verified Customer

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awesome knowledge of the vehicles We have now purchased 3 new vehicles from Scranton Motors and have had great reliability and very happy with the service. Dan McCann knows the vehicl We have now purchased 3 new vehicles from Scranton Motors and have had great reliability and very happy with the service. Dan McCann knows the vehicles inside and out and spends as much time as you need to go over everything and setup connections. Dan makes you feel like you are a great friend and helps you find exactly what you are looking for. Attention to details , great follow up and paperwork is all electronic and very easy to mix and match packages for quick cost visibility. Service dept is so easy to schedule appt to work for you. That is why we keep coming back and will continue to! More

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Warranty repair Fuel pump issue arose, they took me in same morning and provided loaner car car. Did great job of keeping me informed and replacing the part. Fuel pump issue arose, they took me in same morning and provided loaner car car. Did great job of keeping me informed and replacing the part. More

by CESTARIPS2 Verified Customer Verified Customer

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