Bill Castano

Terrible Experience – Deceptive Sales & Verbal Assault I would strongly advise against doing business with Weston Nissan Volvo. After we canceled our purchase within 24 hours due to deceptive s Assault I would strongly advise against doing business with Weston Nissan Volvo. After we canceled our purchase within 24 hours due to deceptive sales practices, Gene Ferrugio verbally assaulted my wife when we requested a refund. The dealership refused to return our money, even after multiple attempts. We had to call the police, and shockingly, management (Mr. Castano) left the building, leaving his staff to berate us further. They stole our money, and we are now taking legal action. Avoid this dealership at all costs – they are unprofessional, dishonest, and have no respect for their customers. More

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Excellent service all around employees to management. They always find a solution to our issue. They always find a solution to our issue. More

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We have been customers of Weston Nissan for over 20 years. Wonderful dealership that treats you like family. Highly recommend. years. Wonderful dealership that treats you like family. Highly recommend. More

by Rocky123* Verified Customer Verified Customer

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Very good, They do a good job and have good customer service at all times, thank you. service at all times, thank you. More

by Yamel Verified Customer Verified Customer

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Outstanding facility, everyone is very helpful and accommodating and while your vehicle being serviced ther is beautiful lounge where you relax enjoy wide range of beverages and watch big screen T.V. accommodating and while your vehicle being serviced ther is beautiful lounge where you relax enjoy wide range of beverages and watch big screen T.V. More

by alismail78 Verified Customer Verified Customer

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Fay in the service department is awesome she gets me in and out within 30 minutes every time also the dealership is awesome I have bought 10 or 11 Nissan’s from this dealership and out within 30 minutes every time also the dealership is awesome I have bought 10 or 11 Nissan’s from this dealership More

by SHELBY1GO0321 Verified Customer Verified Customer

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I really liked the way they professionally handled my sale and my trading my old car with my new car. Yosmel was excellent at doing what he does best and this dealership was totally going above and beyon sale and my trading my old car with my new car. Yosmel was excellent at doing what he does best and this dealership was totally going above and beyond. So happy with my purchase and the service. 10/10 More

by ALESIXIMENADELPINO Verified Customer Verified Customer

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Excelente servicio. Muy buena atención al cliente. Altamente recomendable. Siempre seré in cliente de ellos. Muy buena atención al cliente. Altamente recomendable. Siempre seré in cliente de ellos. More

by ricardorodriguezf Verified Customer Verified Customer

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Alex and your nissan team were amazing! They were very efficient and helpful during the purchase of my vehicle, plus my first oil change, the team was great! They were very efficient and helpful during the purchase of my vehicle, plus my first oil change, the team was great! More

by residentxpert Verified Customer Verified Customer

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SHADY DEALERSHIP! FALSE ADVERTISEMENT, RUDE MANAGEMENT. let's start that I contacted them for a Nissan GTR T spec green that they are showing on their webpage as being FALSE ADVERTISEMENT, RUDE MANAGEMENT. let's start that I contacted them for a Nissan GTR T spec green that they are showing on their webpage as being $169K sales price, the MSRP of the vehicle is $144k so that's already $25k over MSRP which is the common on this vehicle I contacted them and this guy named Brian Spells contacted me. I asked several times if the vehicle is available, and claims it is! They send me the price of the vehicle being $200k sales price with nothing else on it, not even MSRP value or itemization of their chargers to get to that price (IDK how is that even legal) I asked to be contacted. and it was almost impossible for them to contact me, I had to call them, and even then after talking to three different people and explain everything once again still nobody picked the phone! When I was finally called By this guy named Javier That claims to be a manager on the store with an attitude from the BEGINNING of the call! saying that if we are not paying their $200k price, we are just wasting his time to me giving him a counteroffer of $179K and saying the same thing. To find out the car is NOT available, it's already SOLD, and Javier said they are trying to sell it UNDER whoever bought it! I asked to Speak to his GSM or GM and only said He was the last person I will speak to. And HUNG UP THE PHONE! if they are like this with customers trying to buy special cars OVER MSRP, I can't imagine how they are with their regular customers!  More

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