Bill Cosenza | Page 33

Bill was above and beyond! He was an excellent communicator and kept me in the loop each day. 100% recommend working with Bill! He was an excellent communicator and kept me in the loop each day. 100% recommend working with Bill! More

by sweetp822 Verified Customer Verified Customer

Report | Print

Great job - What a team! They are the best!! The dealership is always clean, and everyone is so kind and helpful. They are the best!! The dealership is always clean, and everyone is so kind and helpful. More

by DWCO623D Verified Customer Verified Customer

Report | Print

Bill was awesome. You need more service reps like him. He was great to work with. You need more service reps like him. He was great to work with. More

by dhglax7 Verified Customer Verified Customer

Report | Print

Melissa was great to work with and always has been. She listens to our concerns and when we have a question or two she is quick to get back to us if she doesn't know the answer. You should be proud to She listens to our concerns and when we have a question or two she is quick to get back to us if she doesn't know the answer. You should be proud to have her on your Team. More

by lls20 Verified Customer Verified Customer

Report | Print

Bill has always been attentive and knowledgeable which is one of the reasons that I request him as my service manager. I likewise ask for Ralph for sales related questions. Also, the waiting room is a plea one of the reasons that I request him as my service manager. I likewise ask for Ralph for sales related questions. Also, the waiting room is a pleasant place to hang out why waiting, and while I may have had choices of where to service the vehicle, I did not hesitate to return to dealer who sold the vehicle (Otto's which is now BMW of West Chester). More

by mcstarz Verified Customer Verified Customer

Report | Print

We always trusted Otto’s to do a great job servicing our BMW 535d and they did it again! Happy, happy. BMW 535d and they did it again! Happy, happy. More

by CarolK Verified Customer Verified Customer

Report | Print

Never met Bill , dropped car off and was told someone would call me , just got a text at 5 saying car was ready would call me , just got a text at 5 saying car was ready More

by jjdavis9486 Verified Customer Verified Customer

Report | Print

Always appreciate Bill and his professionalism in ensuring I understand what is needed and taking care of my vehicles. Bill has a great demeanor and I trust his professional opinion on keeping me an ensuring I understand what is needed and taking care of my vehicles. Bill has a great demeanor and I trust his professional opinion on keeping me and my family safe in the vehicles. Thanks Bill!! More

by ddeaugustine Verified Customer Verified Customer

Report | Print

Best dealer around! As a first time car buyer and a woman I felt like I could completely trust this dealership and my sales team. They were patient and kind and very hel As a first time car buyer and a woman I felt like I could completely trust this dealership and my sales team. They were patient and kind and very helpful More

by anastasia.bowes Verified Customer Verified Customer

Report | Print

The whole thing was a scam. They told me multiple things were wrong with my car that weren’t. I had an inspection the week before I brought my car in so I know these things were They told me multiple things were wrong with my car that weren’t. I had an inspection the week before I brought my car in so I know these things weren’t wrong. I then picked my car up and took it to a 3rd mechanic for another opinion and they agreed with my first mechanic. You told me I needed a AC compressor clutch and wanted to charge me $2,900. The other mechanic charged me $1,100 and replaced the entire compressor and provided a warranty. Your shop is a sham and I’m sure it’s because I came as a woman alone. I will NEVER use your services again. More

by NAVAHILTON Verified Customer Verified Customer

Report | Print