Bill Cosenza
Bill Cosenza at BMW of West Chester

Bill Cosenza | Page 8

Service Advisor

BMW of West Chester

1275 Wilmington Pike
West Chester, PA 19382

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4.9
390 Reviews
4.9

390 Reviews

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390 Reviews of Bill Cosenza

November 25, 2025

Dealership Rating
Employee Rating

Been working with this dealer for 15 years, and they continue to deliver awesome service. More

by jtholdenjd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

November 24, 2025

Dealership Rating
Employee Rating

I'm on my 7th 5 series from Ottos/West Chester. I wouldn't go anywhere else to buy or have service. More

by FINNEGAN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Gately

November 22, 2025

Dealership Rating
Employee Rating

I had no issues with my vehicle for the first 12 months it comes in for routine service and now I have all kinds of issues it’s been in twice within three days , towed in. Now all kinds of issues with it t More

by rob@americanpackaging.net
Recommend Dealer
No

Other Employees Tagged: Melissa Gibson

November 22, 2025

Dealership Rating
Employee Rating

Every one I encountered were cordial and professional. This particularly applies to service writer Bill. More

by rbrawlins1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Gately

November 20, 2025

Dealership Rating
Employee Rating

Heather was responsive and through- communication was timely and complete. I would recommend her to others More

by Johnpark0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Deritis

November 20, 2025

Dealership Rating
Employee Rating

I've been driving BMWs since 2012 and as long as I do, I will always take it to Bill Vosenza at BMW of West Chester More

by Dr Pete C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Caroline Combs , Ian Martin

November 16, 2025

Dealership Rating
Employee Rating

Bill and team were very helpful during a stressful sudden need for service. I have been to other dealerships and this one surpassed my prior experience for customer service! More

by JEN MC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 16, 2025

Dealership Rating
Employee Rating

Bill is a very competent, smart, knowledgeable, honest, friendly, professional who always greets you with a smile! More

by FrankP1944
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ralph Nofsinger

November 15, 2025

Dealership Rating
Employee Rating

Bill was very thorough. Explained the work that was needed and the options. Communicated with me every step of the way. He is extremely knowledgeable. Very grateful for all More

by M.DAMICO
Recommend Dealer
Yes

Other Employees Tagged: Bill Cosenza

November 15, 2025

Dealership Rating
Employee Rating

Bill Consenzo is amazing I'm greatful that hes our service advisor for years now and wouldn't trade him!!always provides a 5 +star service and more. More

by mdounos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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