Bill Devine

Went to Criswell CDJR in hopes of trading my Hyundai in for a new Dart! The entire team went above and beyond to assist and make our purchase hassle and stress free! Caroline is very knowledgeable and help for a new Dart! The entire team went above and beyond to assist and make our purchase hassle and stress free! Caroline is very knowledgeable and helped us with all the technical details of this highy sophisticated PHEV. Bill Devine, sales manager, took time to explain the transaction in great detail. We did not feel pressured at all. Jeff Duncan, Finance Manager, reviewed all of our options and was great in helping us make the decision to lease! And even though it was a busy Saturday, Doug Martin, General Manager, took time to come and greet us and thank us for our business! I HIGHLY recommend Criswell CDJR if you want to be treated with respect and feel valued as a customer! More

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They do not care about the customer just making money and moving product. not very responsive either. moving product. not very responsive either. More

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Criswell practices deception in advertising and denies manufacturers incentives without showing why in the terms. The advertisement showed money off the sticker final MSRP which clearly included destinati manufacturers incentives without showing why in the terms. The advertisement showed money off the sticker final MSRP which clearly included destination charge. The add said the discount is off full MSRP nearly 5000 dollars. Then the dealer tried taking destination charge off the discount which reduced the discount by almost 2000 dollars. They also denied a 2000 dollar factory incentive but refused to sho in the terms why I didn’t qualify. Furthermore the dealer put a bunch of add on dealer installed low quality high retail price items which further eroded the advertised price. I drove hours to get to this dealer just to find out the advertised price it’s a sham just to get people on the lot. More

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